Yamaha P-S500 P-S500 Owners Manual - Page 34

Troubleshooting

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Troubleshooting For troubleshooting information on the app settings, refer to the included Help within the app. On Smart Pianist, tap the [ⲷ] (Menu) icon located upper left on the display, and then call up [Utility] → [System] → [FAQ]. Problem Possible Cause and Solution The instrument does not turn on. The plugs are not properly connected. Make sure that the DC plug is securely inserted into the DC IN jack on the instrument, and that the AC plug is securely inserted to the AC outlet (page 14). The power is automatically turned off. This is normal and due to the Auto Power Off function. If necessary, set the parameter of the Auto Power Off function (page 15). Noise is heard from the speakers or headphones. The noise may be due to interference caused by the use of a mobile phone in close proximity to the instrument. Turn off the mobile phone, or use it further away from the instrument. Noise is heard from the instrument's speakers or headphones when using the instrument with your smart device. When you use the instrument along with your smart device, we recommend that you connect with a cable, or set your device to not emit radio waves (such as with "Airplane Mode"), turn on Wi-Fi only, and connect to the instrument. The overall volume is low, or no sound is The Master Volume is set too low; set it to an appropriate level using the heard. [MASTER VOLUME] slider (page 15). Pedals do not function. The pedal plug may not be properly connected. Make sure to securely insert the pedal plug into the [AUX PEDAL] or [PEDAL UNIT] jack. Be sure to insert the pedal cord all the way until the metal part of the cord plug disappears from view. The keyboard volume is lower than the metronome volume. The volume level for the metronome is set too loud. Adjust the metronome volume (page 28). Higher or lower notes do not sound correctly when the transpose setting is made. The instrument can cover a key range of C-2 - G8 when you set the transposition. If notes lower than C-2 are played, the actual resulting sound is one octave higher. If notes higher than G8 are played, the resulting sound is one octave lower. The sound output from the external speaker or the sound of Song playback recorded in audio format is not the usual. This is because the "Binaural" setting is turned on. When "Binaural" is on and headphones are connected, the VRM Voices (including the sound outside the headphones) automatically change to the sound of Binaural Sampling or the sound enhanced with the Stereophonic Optimizer. This is turned on by default. You can turn it on or off from [Utility]  [Sound Setting]  [Binaural] of Smart Pianist. The error message does not disappear Press the [+] button. even when the problem has been solved. Troubleshooting 34 P-S500 Owner's Manual

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P-S500 Owner’s Manual
34
Troubleshooting
Troubleshooting
For troubleshooting information on the app settings, refer to the included Help within the app. On Smart Pianist, tap
the [
ⲷ
] (Menu) icon located upper left on the display, and then call up [Utility] → [System] → [FAQ].
Problem
Possible Cause and Solution
The instrument does not turn on.
The pl
u
gs are not properly connected. Make s
u
re that the DC pl
u
g is
sec
u
rely inserted into the DC I
N
jack on the instr
u
ment, and that the AC
pl
u
g is sec
u
rely inserted to the AC o
u
tlet (page 14).
The power is automatically turned off.
This is normal and d
u
e to the A
u
to Po
w
er Off f
u
nction. If necessary, set the
parameter of the A
u
to Po
w
er Off f
u
nction (page 15).
Noise is heard from the speakers or
headphones.
The noise may
b
e d
u
e to interference ca
u
sed
b
y the
u
se of a mo
b
ile phone
in close proximity to the instr
u
ment. T
u
rn off the mo
b
ile phone, or
u
se it
f
u
rther a
w
ay from the instr
u
ment.
Noise is heard from the instrument’s
speakers or headphones when usin
g
the
instrument with your smart device.
When yo
u
u
se the instr
u
ment along
w
ith yo
u
r smart de
v
ice,
w
e
recommend that yo
u
connect
w
ith a ca
b
le, or set yo
u
r de
v
ice to not emit
radio
w
a
v
es (s
u
ch as
w
ith “Airplane Mode”), t
u
rn on Wi-Fi only, and
connect to the instr
u
ment.
The overall volume is low, or no sound is
heard.
The Master Vol
u
me is set too lo
w
; set it to an appropriate le
v
el
u
sing the
[MASTER VOLUME] slider (page 15).
Pedals do not function.
The pedal pl
u
g may not
b
e properly connected. Make s
u
re to sec
u
rely
insert the pedal pl
u
g into the [AUX PEDAL] or [PEDAL U
N
IT] jack. Be s
u
re
to insert the pedal cord all the
w
ay
u
ntil the metal part of the cord pl
u
g
disappears from
v
ie
w
.
The keyboard volume is lower than the
metronome volume.
The
v
ol
u
me le
v
el for the metronome is set too lo
u
d. Adj
u
st the metronome
v
ol
u
me (page 28).
Hi
g
her or lower notes do not sound
correctly when the transpose settin
g
is
made.
The instr
u
ment can co
v
er a key range of C-2 – G8
w
hen yo
u
set the
transposition. If notes lo
w
er than C-2 are played, the act
u
al res
u
lting
so
u
nd is one octa
v
e higher. If notes higher than G8 are played, the
res
u
lting so
u
nd is one octa
v
e lo
w
er.
The sound output from the external
speaker or the sound of Son
g
playback
recorded in audio format is not the usual.
This is
b
eca
u
se the “Bina
u
ral” setting is t
u
rned on. When “Bina
u
ral” is on
and headphones are connected, the VRM Voices (incl
u
ding the so
u
nd
o
u
tside the headphones) a
u
tomatically change to the so
u
nd of Bina
u
ral
Sampling or the so
u
nd enhanced
w
ith the Stereophonic Optimizer. This is
t
u
rned on
b
y defa
u
lt. Yo
u
can t
u
rn it on or off from [Utility]
[So
u
nd
Setting]
[Bina
u
ral] of Smart Pianist.
The error messa
g
e does not disappear
even when the problem has been solved.
Press the [+]
bu
tton.