ZyXEL VMG4825 User Guide - Page 250

Wireless Internet Access

Page 250 highlights

Chapter 37 Troubleshooting 2 Make sure you converted LAN port number four as WAN. Click Enable in Network Setting > Broadband > Ethernet WAN screen. 3 Make sure you configured a proper Ethernet WAN interface (Network Setting > Broadband screen) with the Internet account information provided by your ISP and that it is enabled. 4 Check that the LAN interface you are connected to is in the same interface group as the Ethernet WAN connection (Network Setting > Interface Grouping). 5 If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in the LAN screen to have the clients get WAN IP addresses directly from your ISP's DHCP server. I cannot access the VMG anymore. I had access to the VMG, but my connection is not available anymore. 1 Your session with the VMG may have expired. Try logging into the VMG again. 2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 18. 3 Turn the VMG off and on. 4 If the problem continues, contact your vendor. 37.4 Wireless Internet Access What factors may cause intermittent or unstabled wireless connection? How can I solve this problem? The following factors may cause interference: • Obstacles: walls, ceilings, furniture, and so on. • Building Materials: metal doors, aluminum studs. • Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices. To optimize the speed and quality of your wireless connection, you can: • Move your wireless device closer to the AP if the signal strength is low. • Reduce wireless interference that may be caused by other wireless networks or surrounding wireless electronics such as cordless phones. • Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and the wireless client. • Reduce the number of wireless clients connecting to the same AP simultaneously, or add additional APs if necessary. VMG4825-B10A User's Guide 250

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Chapter 37 Troubleshooting
VMG4825-B10A User’s Guide
250
2
Make sure you converted LAN port number four as WAN. Click
Enable
in
Network Setting
>
Broadband
>
Ethernet WAN
screen.
3
Make sure you configured a proper Ethernet WAN interface (
Network Setting > Broadband
screen) with the Internet account information provided by your ISP and that it is enabled.
4
Check that the LAN interface you are connected to is in the same interface group as the Ethernet
WAN connection (
Network Setting > Interface Grouping
).
5
If you set up a WAN connection using bridging service, make sure you turn off the DHCP feature in
the
LAN
screen to have the clients get WAN IP addresses directly from your ISP’s DHCP server.
I cannot access the VMG anymore. I had access to the
VMG, but my connection is not
available anymore.
1
Your session with the VMG may have expired. Try logging into the VMG again.
2
Check the hardware connections, and make sure the LEDs are behaving as expected. See the
Quick Start Guide
and
Section 1.5 on page 18
.
3
Turn the VMG off and on.
4
If the problem continues, contact your vendor.
37.4
Wireless Internet Access
What factors may cause intermittent or unstabled wireless connection? How can I solve this
problem?
The following factors may cause interference:
Obstacles: walls, ceilings, furniture, and so on.
Building Materials: metal doors, aluminum studs.
Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless
devices.
To optimize the speed and quality of your wireless connection, you can:
Move your wireless device closer to the AP if the signal strength is low.
Reduce wireless interference that may be caused by other wireless networks or surrounding
wireless electronics such as cordless phones.
Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and
the wireless client.
Reduce the number of wireless clients connecting to the same AP simultaneously, or add
additional APs if necessary.