ZyXEL VMG8324 User Guide - Page 327
Wireless Internet Access
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Chapter 41 Troubleshooting 2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.5 on page 20. 3 Turn the Device off and on. 4 If the problem continues, contact your ISP. 41.4 Wireless Internet Access What factors may cause intermittent or unstabled wireless connection? How can I solve this problem? The following factors may cause interference: • Obstacles: walls, ceilings, furniture, and so on. • Building Materials: metal doors, aluminum studs. • Electrical devices: microwaves, monitors, electric motors, cordless phones, and other wireless devices. To optimize the speed and quality of your wireless connection, you can: • Move your wireless device closer to the AP if the signal strength is low. • Reduce wireless interference that may be caused by other wireless networks or surrounding wireless electronics such as cordless phones. • Place the AP where there are minimum obstacles (such as walls and ceilings) between the AP and the wireless client. • Reduce the number of wireless clients connecting to the same AP simultaneously, or add additional APs if necessary. • Try closing some programs that use the Internet, especially peer-to-peer applications. If the wireless client is sending or receiving a lot of information, it may have too many programs open that use the Internet. What is a Server Set ID (SSID)? An SSID is a name that uniquely identifies a wireless network. The AP and all the clients within a wireless network must use the same SSID. VMG8324-B10A / VMG8324-B30A Series User's Guide 327