eMachines E627 Service Guide - Page 131

Troubleshooting, Common Problems

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Troubleshooting Chapter 4 Common Problems Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3. Use the following table with the verified symptom to determine which page to go to. Symptoms (Verified) Go To Power On Issue Page 122 No Display Issue Page 123 LCD Failure Page 125 Internal Keyboard Failure Page 125 TouchPad Failure Page 126 Internal Speaker Failure Page 126 ODD Failure Page 129 WLAN Failure Page 132 Thermal Unit Failure Page 132 Other Functions Failure Page 133 Intermittent Failures Page 134 Undermined Failures Page 134 4. If the Issue is still not resolved, see "Online Support Information" on page 177. Chapter 4 121

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Chapter 4
121
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE:
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1.
Obtain the failing symptoms in as much detail as possible.
2.
Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3.
Use the following table with the verified symptom to determine which page to go to.
4.
If the Issue is still not resolved, see “Online Support Information” on page 177.
Symptoms (Verified)
Go To
Power On Issue
Page 122
No Display Issue
Page 123
LCD Failure
Page 125
Internal Keyboard Failure
Page 125
TouchPad Failure
Page 126
Internal Speaker Failure
Page 126
ODD Failure
Page 129
WLAN Failure
Page 132
Thermal Unit Failure
Page 132
Other Functions Failure
Page 133
Intermittent Failures
Page 134
Undermined Failures
Page 134
Chapter 4