1993 Chevrolet Cavalier Owner's Manual - Page 284

Customer Assistance Information the STEP ONE: Discuss your concern with For prompt assistance, please have following information availableto give a member of dealership management. the Customer Assistance Representative: Complaints can often be quickly resolved at that level. If the matter has Your name, address, telephone already been reviewed with the Sales, Customer Satisfacion Procedure number Service, or Parts Manager, contact the Your satisfaction and goodwillare Vehicle Identification Number (Thisis important to your dealer and Chevrolet. owner of the dealershipor the General available from the vehicle registration Manager. Normally, any concern with the sales or title, or the plate attached to the left transaction or the operation your of STEP TWO: If after contacting a top of the instrument panel and visible vehicle will be resolved your dealer's member of Dealership Management, it by through the windshield.) Sales or Service Departments. appears your concern cannot resolved be Dealership name and location Sometimes, however, despite the best by the dealership withoutfurther help, Vehicle delivery date and present intentions of all concerned, contact the Chevrolet Customer mileage misunderstandings can occur. If your Assistance Center by calling concern has not been resolved to your 1-800-222-1020. In Canada, contact GM Nature of concern satisfaction, the following steps should of Canada Customer Assistance Center in Oshawa by calling 1-800-263-3777 be taken: (English) or 1-800-263-7854(French). In Mexico, call (525) 254-3777. In Puerto Rico or U.S. Virgin Islands, call 1-809-763-13U. In all other overseas locations, contact GM International Export Sales in Canada by calling 1-416-644-4112. 282