2015 Jeep Grand Cherokee Owner Manual - Page 679

IF YOU NEED CONSUMER ASSISTANCE 677 the service advisor and list the items in order of priority. At many authorized dealers, you may obtain a rental vehicle at a minimal daily charge. If you need a rental, it Prepare For The Appointment is advisable to make these arrangements when you call If you are having warranty work done, be sure to have the for an appointment. right papers with you. Take your warranty folder. All work to be performed may not be covered by the warranty. IF YOU NEED ASSISTANCE Discuss additional charges with the service manager. Keep The manufacturer and its authorized dealer are vitally a maintenance log of your vehicle's service history. This interested in your satisfaction. We want you to be happy can often provide a clue to the current problem. with our products and services. Prepare A List Warranty service must be done by an authorized dealer. SUGGESTIONS FOR OBTAINING SERVICE FOR YOUR VEHICLE We strongly recommend that you take the vehicle to an authorized dealer. They know your vehicle the best, and are most concerned that you get prompt and high quality service. The manufacturer's authorized dealer have the facilities, factory-trained technicians, special tools, and Be Reasonable With Requests the latest information to ensure the vehicle is fixed If you list a number of items and you must have your correctly and in a timely manner. vehicle by the end of the day, discuss the situation with Make a written list of your vehicle's problems or the specific work you want done. If you've had an accident or work done that is not on your maintenance log, let the service advisor know. 9