2015 Jeep Grand Cherokee Owner Manual - Page 683

IF YOU NEED CONSUMER ASSISTANCE 681 If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your authorized dealer, and the manufacturer. To contact NHTSA, you may either call the Auto Safety Hotline toll free at 1-888-327-4236 (TTY: 1-800-424- 9153), or go to http://www.safercar.gov; or write to: Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington, D.C. 20590. You can also obtain other information about motor vehicle safety from http://www.safercar.gov. In Canada defect to the Canadian government should contact Transport Canada, Motor Vehicle Defect Investigations and Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/ roadsafety/ PUBLICATION ORDER FORMS To order the following manuals, you may use either the website or the phone numbers listed below. Visa, Mastercard, American Express, and Discover orders are accepted. If you prefer mailing your payment, please call for an order form. NOTE: A street address is required when ordering manuals (no P.O. Boxes). Service Manuals 9 If you believe that your vehicle has a safety defect, you These comprehensive Service Manuals provide the inforshould contact the Customer Service Department imme- mation that students and professional technicians need in diately. Canadian customers who wish to report a safety