2009 Saturn VUE Owner's Manual - Page 370

7-14 Customer Assistance Information To contact NHTSA, you may call the Vehicle Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to safercar.gov; or write to: Administrator, NHTSA 1200 New Jersey Avenue, S.E. Washington D.C., 20590 You can also obtain other information about motor vehicle safety from safercar.gov. Reporting Safety Defects Reporting Safety Defects to the United States Government If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying General Motors. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer/retailer, or General Motors. Reporting Safety Defects to Saturn In addition to notifying NHTSA (or Transport Canada) in a situation like this, please notify Saturn. Call 1-800-553-6000, or write: Saturn Corporation 100 Saturn Parkway Mail Drop 371-999-S24 Spring Hill, TN 37174-1500 In Canada, call 1-800-263-1999, or write: Saturn Customer Communication Centre General Motors of Canada Limited CA1-163-005 1908 Colonel Sam Drive Oshawa, Ontario L1H 8P7 Reporting Safety Defects to the Canadian Government If you live in Canada, and you believe that your vehicle has a safety defect, notify Transport Canada immediately, in addition to notifying General Motors of Canada Limited. Call them at 1-800-333-0510 or write to: Transport Canada Road Safety Branch 2780 Sheffield Road Ottawa, Ontario K1B 3V9