Belkin KVM over IP User Manual - Page 75

Keyboard, Mouse - reinstall

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Troubleshooting Keyboard Problem: The server does not detect a keyboard and I get a keyboard error reported at boot up. Solution: • Check that the keyboard cable on the Server Interface Module is completely connected to your server. Tighten any loose connections. • If you are using the keyboard software that was included with your keyboard, uninstall it and then reinstall the standard Microsof keyboard driver. Mouse Problem: The mouse is lost when I switch to a different port. Solution: • Check that the mouse you are using is connected properly to the console port of the Switch. • Check that the mouse cable on the Server Interface Module is completely connected to your server. Tighten any loose connections. • If you are using a mouse driver that was included with your mouse, uninstall it and install the standard Microsoft mouse driver. • Make sure the mouse works when directly plugged into the server. • If the server is coming out of standby mode, allow up to one minute to regain mouse function. • Deactivate power-management schemes on the PC with which you are experiencing problems. • Try a different mouse. Problem: The server boots up, but the mouse does not work. Solution: • Make sure the mouse is plugged in properly. • Make sure the mouse works when directly plugged into the server. Rebooting may be necessary when trying this. • Try a different mouse. 72

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72
Troubleshooting
Keyboard
Problem:
The server does not detect a keyboard and I get a keyboard error
reported at boot up.
Solution:
• Check that the keyboard cable on the Server Interface Module is completely
connected to your server. Tighten any loose connections.
• If you are using the keyboard software that was included with your keyboard,
uninstall it and then reinstall the standard Microsof keyboard driver.
Mouse
Problem:
The mouse is lost when I switch to a different port.
Solution:
• Check that the mouse you are using is connected properly to the console port
of the Switch.
•
Check that the mouse cable on the Server Interface Module is completely
connected to your server. Tighten any loose connections.
•
If you are using a mouse driver that was included with your mouse, uninstall it
and install the standard Microsoft mouse driver.
•
Make sure the mouse works when directly plugged into the server.
•
If the server is coming out of standby mode, allow up to one minute to regain
mouse function.
•
Deactivate power-management schemes on the PC with which you are
experiencing problems.
•
Try a different mouse.
Problem:
The server boots up, but the mouse does not work.
Solution:
•
Make sure the mouse is plugged in properly.
•
Make sure the mouse works when directly plugged into the server. Rebooting
may be necessary when trying this.
•
Try a different mouse.