Bosch B20CS80SNB Operating Instructions - Page 17

Eliminating minor faults yourself Before you call customer service: Please check whether you can eliminate the fault yourself based on the following information. Customer service will charge you for advice, even if the appliance is still under guarantee! Refrigerator and freezer compartments Fault Possible cause Remedial action Appliance has no refrigerating capacity. Power failure; the fuse has been switched Check whether the power is on, the fuse must be switched on. The interior light is not functioning. off; the main plug has not been inserted properly. The refrigerating unit is switching on more frequently and for longer. Appliance door opened frequently. Large quantities of fresh food are being frozen. Do not open the door unnecessarily. Do not exceed max. freezing capacity. The ventilation openings have been covered. Remove obstacles. The temperature in the refrigerator or Temperature has been set too low. freezer compartment is too cold. Select a warmer temperature (see Selecting the temperature"). The frozen food is frozen solid. Loosen frozen food with a blunt object. Do not use a knife or pointed object. There is a thick layer of frost in the freezer compartment. Always ensure that the appliance door is closed. The interior light is not functioning. The bulb is defective. Replace bulb (see Changing the bulb"). Light switch is sticking. Check whether it can be moved. The freezer compartment is no longer reaching the selected temperature. The freezer compartment door was open too long. The evaporator (refrigeration generator) is covered in such a thick layer of ice that the fully automatic defrosting system is no longer able to defrost this amount of ice. Take frozen food out of the appliance, insulate thoroughly and place in a cool location. After approx. 12 hours the ice in the refrigerating system has thawed. Switch on the appliance again and put back the frozen food. Note! To prevent loss of refrigeration, do not open the refrigerator compartment door unnecessarily often. If the fault cannot be rectified by means of the above information, please call customer service. Water and ice dispenser Fault Despite prolonged operating time, ice cubes are not being dispensed. Possible cause Tap turned off. Water supply is interrupted. Water pressure too low. Ice maker is locked. The symbol is lit on the display panel. Freezer compartment too warm. Ice cubes are in the ice cube container Ice cubes are frozen together. but are not being dispensed. Remedial action Turn tap on. Inform plumber. Press the Ice Maker Lock button. Lower temperature in the freezer compartment (see Selecting the temperature"). Remove and empty the ice cube container. 17