Brother International HS-5300 Users Manual - English - Page 66

Service Calls, CR Position error/PWM error

Page 66 highlights

English: HS3 User's Guide, Chapter 7 USER'S GUIDE Service Calls If an unrecoverable error occurs, the printer indicates the need for a service call by lighting all the LEDs and then the following combination of LEDs alternately: Service Call Main ROM error Main RAM error NV-RAM error Controller service error Engine ROM error Engine RAM error Engine program error Communication error Paper width sensor error Paper width level error Paper dust error Refill CAM position error CR Position error/PWM error CR Lock error CR Initialize error Thermistor error Heater overheat error Heater break error AC heater error Quench platen error Encode error LOIS error q ON r OFF Alarm q r q r r q r q r q r q q r q q r q r q r r Manual r q q r r r q q r r q q r q q r q q r r r r Data r r r q r r r r q q q q r r r q q q r r q r Ready r r r r q q q q q q q q r r r r r r q q r r Power r r r r r r r r r r r r q q q q q q q q q q If you see any of these service call indications, reset the printer in either of the following ways:  Reset the printer using the control panel button and try to print again.  Turn off and on the power button and then try to print again. If you cannot clear the error and see the same service call indication after resetting the printer, consult your dealer or our authorized service representative. Report the error status and situation referring to the above table. 7-2

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84

USER’S GUIDE
7–2
English: HS3 User’s Guide, Chapter 7
Service Calls
If an unrecoverable error occurs, the printer indicates the need for a service call
by lighting all the LEDs and then the following combination of LEDs
alternately:
Service Call
Alarm
Manual
Data
Ready
Power
Main ROM error
Main RAM error
NV-RAM error
Controller service error
Engine ROM error
Engine RAM error
Engine program error
Communication error
Paper width sensor error
Paper width level error
Paper dust error
Refill CAM position error
CR Position error/PWM error
CR Lock error
CR Initialize error
Thermistor error
Heater overheat error
Heater break error
AC heater error
Quench platen error
Encode error
LOIS error
ON
OFF
If you see any of these service call indications, reset the printer in either of the
following ways:
Reset the printer using the control panel button and try to print again.
Turn off and on the power button and then try to print again.
If you cannot clear the error and see the same service call indication after
resetting the printer, consult your dealer or our authorized service representative.
Report the error status and situation referring to the above table.