Canon CanoScan FB 1200S Product Guide - Page 85
Troubleshooting
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Troubleshooting Please read the suggestions below when scanning isn't proceeding as expected or when you encounter a problem. If the remedies suggested below do not solve your problem or it is not listed below, consult your Canon retailer or the nearest Canon Customer Support Help Desk. NOTE • When you contact a Customer Support Help Desk, our technicians need to know about the computer connected to the scanner. Please take time now to fill in System Information in the back of the Getting Started guide. Keep this information in a safe place for future reference. • For assistance with problems related to the installation and operation of the software, please also refer to the Readme and Help files accompanying each program. These files contain important information that may not be found in the manuals. 85