Canon CanoScan FB 1200S Product Guide - Page 93
Problems with Scanning, Scanner will not scan
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Problems with Scanning Scanner will not scan Cause 1: Scanner not powered up Solution: Securely connect the AC adapter to the scanner and the power cord to the electrical outlet, then restart the computer. (See Getting Started, p. 19) Cause 2: Solution: Scanning unit locked Unlock scanning unit by setting lock switch to unlocked position (See p. 17) Cause 3: Solution: Software incorrectly installed Reinstall software (See Getting Started, p. 20) Cause 4: Solution: For Windows: ScanGear CS-S not installed. Adobe Photoshop 5.0 LE or Caere OmniPage Limited Edition are insufficient by themselves to scan images. ScanGear CS-S is required. Install ScanGear CS-S (See Getting Started, p. 20) Cause 5: Solution: For Macintosh: Plug-in Module CS-S is not properly installed. Adobe Photoshop 5.0 LE is insufficient by itself to perform scans. Plug-in Module CS-S is required Install Plug-in Module CS-S (See Getting Started, p. 34) 93