Canon CanoScan FB 1200S Product Guide - Page 94
Scanning unit fails to return to ready position rear of scanner, Scan quality is poor, ScanGear CS-S
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Scanning unit fails to return to ready position (rear of scanner) Cause: Power cord fell out of contact with the electrical outlet or the AC adapter was unplugged from the scanner while scanning unit in motion Solution: Clear all documents and objects from the document glass, close the document cover, unplug the power cord from the electrical outlet and then plug it back in Scan quality is poor Cause 1: Document cover is open Solution: Close the document cover (and cover thick documents with a dark cloth) Cause 2: Solution: Original document floating on document glass Gently press down on the document cover to prevent floating Cause 3: Solution: Improperly closed or floating document cover Hold document cover down with hand during scan Cause 4: Solution: Dirty document glass or document cover Clean document glass or document cover (See p. 100) Cause 5: Solution: Incorrect scan settings Rescan with adjusted settings (See the ScanGear CS-S or Plug-in Module CS-S Users Guide electronic manual) Cause 6: Solution: A power cord is too close to the scanner Move all power cords away from the top of the scanner and surrounding area 94