Canon EOS Rebel T1i ZoomBrowser EX 6.6 for Windows Instruction Manual - Page 83

Troubleshooting, Deleting the Software (Uninstalling), Installation could not be completed correctly

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Troubleshooting If ZB is not operating correctly, refer to the items below. Also refer to the Help from the [Help] menu or click the [?] button at the top of each window and refer to the Help displayed. Installation could not be completed correctly You cannot install the software if a user setting with privileges other than [Computer administrator] or [Administrator] is selected. Select a user setting with [Computer administrator] privileges in Windows XP or [Administrator] privileges in Windows 7/Windows Vista. For detailed information on selecting the user setting, refer to your computer User's Manual. ZB does not work ZB does not operate correctly on a computer if its system requirements does not meet. Use ZB on a computer with compatible system requirements (p.83). Even if your computer has the RAM capacity (memory) described in the system requirements (p.83), if other applications are running at the same time as ZB, you may not have sufficient RAM (memory). Exit any applications other than ZB. Images do not display properly Images that are not supported by ZB (p.83) do not display. There are various types of JPEG and TIFF images, so JPEG images other than Exif 2.2, 2.21 or 2.3 compatible images and TIFF images other than Exif compatible images may not display properly. With initial settings, the color of images that have been shot in Adobe RGB appear weak. In this case, check the [General] tab sheet in preferences and checkmark [Adjust color of images using monitor profile] (p.74). Color management is performed and the color of the image shot with an Adobe RGB setting and the image shot with an sRGB setting are matched. Deleting the Software (Uninstalling) Exit any applications before uninstalling the software. Log in under the Computer administrator/Administrator privileges when uninstalling the software. To prevent computer malfunctions, always restart your computer after you have uninstalled the software. Re-installing the software without first restarting your computer is particularly likely to result in computer malfunctions. 1 Select the [Start] button ([ ] button in Windows 7/ Windows Vista) X [All Programs] X [Canon Utilities] X [ZoomBrowser EX] X [ZoomBrowser EX Uninstall]. 2 Proceed with the uninstallation as directed by the on-screen messages. The software is uninstalled. Introduction Table of Contents 1Basic Operation 2Advanced Operation 3High-Level Functions 4 Preferences 5Using the Internet Reference Contents Lookup Index 82

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82
1
Basic
Operation
Reference
Introduction
2
Advanced
Operation
4
5
Using the
Internet
3
High-Level
Functions
Index
Contents
Lookup
Preferences
Table of
Contents
Troubleshooting
If ZB is not operating correctly, refer to the items below.
Also refer to the Help from the [Help] menu or click the [?] button at the
top of each window and refer to the Help displayed.
O
You cannot install the software if a user setting with privileges other
than [Computer administrator] or [Administrator] is selected. Select a
user setting with [Computer administrator] privileges in Windows XP
or [Administrator] privileges in Windows 7/Windows Vista. For
detailed information on selecting the user setting, refer to your
computer User’s Manual.
O
ZB does not operate correctly on a computer if its system
requirements does not meet. Use ZB on a computer with compatible
system requirements
(p.83)
.
O
Even if your computer has the RAM capacity (memory) described in
the system requirements
(p.83)
, if other applications are running at
the same time as ZB, you may not have sufficient RAM (memory).
Exit any applications other than ZB.
O
Images that are not supported by ZB
(p.83)
do not display. There are
various types of JPEG and TIFF images, so JPEG images other than
Exif 2.2, 2.21 or 2.3 compatible images and TIFF images other than
Exif compatible images may not display properly.
O
With initial settings, the color of images that have been shot in Adobe
RGB appear weak. In this case, check the [General] tab sheet in
preferences and checkmark [Adjust color of images using monitor
profile]
(p.74)
. Color management is performed and the color of the
image shot with an Adobe RGB setting and the image shot with an
sRGB setting are matched.
Installation could not be completed correctly
ZB does not work
Images do not display properly
Deleting the Software (Uninstalling)
O
Exit any applications before uninstalling the software.
O
Log in under the Computer administrator/Administrator privileges
when uninstalling the software.
O
To prevent computer malfunctions, always restart your computer after
you have uninstalled the software. Re-installing the software without
first restarting your computer is particularly likely to result in computer
malfunctions.
1
Select the [Start] button ([
] button in Windows 7/
Windows Vista)
[All Programs]
[Canon Utilities]
[ZoomBrowser EX]
[ZoomBrowser EX
Uninstall].
2
Proceed with the uninstallation as directed by the
on-screen messages.
¿
The software is uninstalled.