Canon MF7280 imageCLASS MF7280 Network Guide - Page 120

Printing Problems and Remedies

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Printing Problems and Remedies This section describes how to resolve basic printing problems. Unable to Install a Driver Cause The IP address of the computer in which a driver is to be installed is not permitted by the settings for [IP Address Range Settings]. Remedy If the IP address of the computer in which a driver is to be installed is not permitted by the settings for [IP Address Range Settings], the driver cannot be installed successfully. Check the settings for [IP Address Range Settings]. (See step 19 in "TCP/IP Settings," on p. 3-4.) Unable to Print 6 Cause 1 The machine and cable are not properly connected. Troubleshooting Remedy Turn OFF the machine's power switches, check that the machine is connected to the network using the proper cable, and then turn them ON. (See "Connecting the Machine," on p. 2-3.) Cause 2 TCP/IP network is not properly set up. Remedy Confirm that the IP addresses are properly set up. If the IP addresses were set using DHCP, BOOTP, or RARP, confirm that they are operating. NOTE Your computer may not be able to recognize the machine even though the IP address settings are appropriate. This problem may be resolved by delaying the startup of network communications for the machine. (See "Startup Time Settings," on p. 3-22.) 6-4 Printing Problems and Remedies

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Printing Problems and Remedies
6-4
6
Troubleshooting
Printing Problems and Remedies
This section describes how to resolve basic printing problems.
Unable to Install a Driver
Cause
The IP address of the computer in which a driver is to be installed is not
permitted by the settings for [IP Address Range Settings].
Remedy
If the IP address of the computer in which a driver is to be installed is not
permitted by the settings for [IP Address Range Settings], the driver cannot be
installed successfully. Check the settings for [IP Address Range Settings]. (See
step 19 in "TCP/IP Settings," on p. 3-4.)
Unable to Print
Cause 1
The machine and cable are not properly connected.
Remedy
Turn OFF the machine's power switches, check that the machine is connected
to the network using the proper cable, and then turn them ON. (See
"Connecting the Machine," on p. 2-3.)
Cause 2
TCP/IP network is not properly set up.
Remedy
Confirm that the IP addresses are properly set up. If the IP addresses were set
using DHCP, BOOTP, or RARP, confirm that they are operating.
NOTE
Your computer may not be able to recognize the machine even though the IP address
settings are appropriate. This problem may be resolved by delaying the startup of
network communications for the machine. (See "Startup Time Settings," on p. 3-22.)