Canon MF7280 imageCLASS MF7280 Network Guide - Page 123

Windows NT/2000/XP/Server 2003 FTP server is being used.

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Cause 3 The machine was turned OFF while sending data to the FTP server, and when the machine was turned back ON, it attempted to resend the data. (If a Windows NT/2000/XP/Server 2003 FTP server is being used.) Remedy If power to the machine is turned OFF while data is being sent to the FTP server, the FTP server may hold the data in a writing-in-progress state. Therefore, this data cannot be overwritten even when the machine reconnects and sends the same data again. Stop the FTP server temporarily and delete the held data, so it can be sent again. Cause 4 An error message is displayed on the touch panel display of the machine. Remedy After confirming the error message, see Chapter 7, "Troubleshooting," in the Reference Guide and perform the necessary operations according to the error message displayed. Unable to Send Data/Share Files (Windows File Sharing) Cause 1 File sharing settings for the shared folder are incorrect. Troubleshooting Remedy Check the following settings: 6 • On the computer you are using, go into Windows Explorer ➞ double-click [Entire Network] ➞ check that the computer you want to share is listed there. You can also check for the computer as follows: On the [Start] menu, point to [Find] ➞ click [Computer] ➞ enter the name of the computer you want to share ➞ check that the computer is on the network. • If the computer you want to share is listed, double-click its icon to see whether the shared name of the folder you want to share is listed. • If the shared name does not appear, see "Setting Up a Computer as a File Server," on p. 4-9, and then check the shared folder settings. Cause 2 Remedy An error message is displayed on the touch panel display of the machine. After confirming the error message, see Chapter 7, "Troubleshooting," in the Reference Guide and perform the necessary operations according to the error message displayed. Data Sending/File Sharing Problems and Remedies 6-7

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Data Sending/File Sharing Problems and Remedies
6-7
6
Troubleshooting
Cause 3
The machine was turned OFF while sending data to the FTP server, and when
the machine was turned back ON, it attempted to resend the data. (If a
Windows NT/2000/XP/Server 2003 FTP server is being used.)
Remedy
If power to the machine is turned OFF while data is being sent to the FTP
server, the FTP server may hold the data in a writing-in-progress state.
Therefore, this data cannot be overwritten even when the machine reconnects
and sends the same data again. Stop the FTP server temporarily and delete the
held data, so it can be sent again.
Cause 4
An error message is displayed on the touch panel display of the machine.
Remedy
After confirming the error message, see Chapter 7, "Troubleshooting," in the
Reference Guide
and perform the necessary operations according to the error
message displayed.
Unable to Send Data/Share Files (Windows File Sharing)
Cause 1
File sharing settings for the shared folder are incorrect.
Remedy
Check the following settings:
•
On the computer you are using, go into Windows Explorer
➞
double-click
[Entire Network]
➞
check that the computer you want to share is listed there.
You can also check for the computer as follows: On the [Start] menu, point to
[Find]
➞
click [Computer]
➞
enter the name of the computer you want to share
➞
check that the computer is on the network.
•
If the computer you want to share is listed, double-click its icon to see whether
the shared name of the folder you want to share is listed.
•
If the shared name does not appear, see "Setting Up a Computer as a File
Server," on p. 4-9, and then check the shared folder settings.
Cause 2
An error message is displayed on the touch panel display of the machine.
Remedy
After confirming the error message, see Chapter 7, "Troubleshooting," in the
Reference Guide
and perform the necessary operations according to the error
message displayed.