Canon PIXMA MP800 MP800 User's Guide - Page 139

Scanned image not displayed properly, Trouble scanning with MP Navigator, Image position and size

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„ Scanned image not displayed properly Cause Scanned image prints out enlarged (reduced). Action Set the printing size in the application software. Example: ArcSoft PhotoStudio 1. With the image in the selected state, click the [File] menu and select [Print]. 2. Move the print size slider left or right in the Print dialog to adjust the printing size. The preview image to the left will change size accordingly. Scanned image enlarged (reduced) z Change the display setting in the application software. on the computer monitor. Scanned image won't open. z Images opened in [Paint] or [Imaging] may be displayed in full size and you may not be able to reduce its display size. Open the image in an application software supplied with the scanner instead. Refer to the onscreen manual for each application software for the detailed procedures. z Change the resolution setting in the scanner driver and rescan. The higher the resolution, the larger the resulting image will be. z Some application software do not display clear images at small image display settings. Set the scale to 100%. The file name extension is not supported by the application software. Rescan the image using an application software, such as ArcSoft PhotoStudio, and change the file name extension when saving the image. Refer to the on-screen manual for each application software for the detailed procedures. „ Trouble scanning with MP Navigator Cause The original may not be scanned correctly when [Document Size] is set to [Auto Detect]. Action Set the [Document Size] to the actual size of the original, and scan it again. If the size you need cannot be set, scan to a larger size and trim it. For more information, refer to the Scan Guide. „ Image position and size incorrect when scanning from the machine's operation panel Cause MP Navigator settings do not match the originals. Action Set the MP Navigator [Document Type] and [Document Size] to match those of the originals being scanned. For more information, refer to the Scan Guide. Chapter 12 Troubleshooting 137

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Chapter 12
137
Troubleshooting
Scanned image not displayed properly
Trouble scanning with MP Navigator
Image position and size incorrect when scanning from the machine’s
operation panel
Cause
Action
Scanned image prints out enlarged
(reduced).
Set the printing size in the application software.
Example: ArcSoft PhotoStudio
1. With the image in the selected state, click the [File] menu and select
[Print].
2. Move the print size slider left or right in the Print dialog to adjust the
printing size. The preview image to the left will change size accordingly.
Scanned image enlarged (reduced)
on the computer monitor.
Change the display setting in the application software.
Images opened in [Paint] or [Imaging] may be displayed in full size and
you may not be able to reduce its display size. Open the image in an
application software supplied with the scanner instead. Refer to the on-
screen manual for each application software for the detailed
procedures.
Change the resolution setting in the scanner driver and rescan. The
higher the resolution, the larger the resulting image will be.
Some application software do not display clear images at small image
display settings. Set the scale to 100%.
Scanned image won’t open.
The file name extension is not supported by the application software.
Rescan the image using an application software, such as ArcSoft
PhotoStudio, and change the file name extension when saving the image.
Refer to the on-screen manual for each application software for the
detailed procedures.
Cause
Action
The original may not be scanned
correctly when [Document Size] is
set to [Auto Detect].
Set the [Document Size] to the actual size of the original, and scan it
again. If the size you need cannot be set, scan to a larger size and trim it.
For more information, refer to the
Scan Guide
.
Cause
Action
MP Navigator settings do not match
the originals.
Set the MP Navigator [Document Type] and [Document Size] to match
those of the originals being scanned. For more information, refer to the
Scan Guide
.