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Canon imageCLASS MF4350d imageCLASS D460/D440/D420 Basic Operation Guide - Page 153

Error Messages - clearing memory

UPC - 013803092097

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Error Messages Error Messages See the table below when the error and status messages appear on the display. Message CHANGE REG'D SIZE → PAPER SETTINGS CHECK DOCUMENT CLOSE COVER TONER COVER LIFT PANEL TO OPEN OPEN TONER COVER LOAD CORRECT PAPER LOAD PAPER MEMORY FULL OUT OF TONER CHANGE TONER PAPER JAM PAPER JAM OPEN REAR COVER PLEASE WAIT REMOVE MP PAPER Description The paper size is not appropriate for 2-sided copying. A document jam may have occurred in the ADF. The toner cover is not closed completely. Appears alternately with other messages. The size of the paper in the paper cassette or multi-purpose tray is different from that of the paper specified in for or . No paper is loaded in the paper cassette or multipurpose tray when copying or printing. The machine's memory becomes full when scanning copy jobs. The toner ran out completely. Action Set the paper size to or . For details, see "Setting Paper Size and Type," on p. 2-14. Remove the jammed document. Check the toner cover, and make sure that it is completely closed. Varies by the message that appears. For details, see the explanation for the message (i.e., ). Load the correct size paper or change the paper size in for or . For details, see "If is displayed," on p. 9-18. Load paper correctly. Then press [OK] when using the paper cassette. Press any key on the operation panel to release the error. Replace the toner cartridge. Paper jams have occurred in the machine. appears alternately. Paper jams have occurred in the machine. appears alternately. This message appears when turning on the main power switch, or when the machine is not ready for printing. Paper is loaded in the multi-purpose tray. Clear the paper jam (See "Clearing Jams," on p. 9-2) and reload paper in the paper cassette or multi-purpose tray. The cover must be opened and closed to resume the current job. Clear the paper jam (See "Clearing Jams," on p. 9-2) and reload paper in the paper cassette or multi-purpose tray. The cover must be opened and closed to resume the current job. Wait until the message disappears. Remove the paper from the multi-purpose tray. The machine will not print the USER DATA LIST when paper is loaded in the multipurpose tray. It will be stored in memory. Troubleshooting 9-16

Section	Page
Manuals for the Machine	2
Contents	5
Preface	8
Available Features	8
How to Use This Guide	9
Symbols Used in This Manual	9
Keys and Buttons Used in This Manual	9
Abbreviations Used in This Manual	9
Illustrations Used in This Manual	10
Safety Precautions	11
Important Safety Instructions	11
Handling and Maintenance	11
Location	12
Power Supply	14
Customer Support (U.S.A.)	14
Customer Support (Canada)	14
Legal Notices	15
IPv6 Ready Logo	15
Trademarks	15
Copyright	16
Third Party Software	17
The Software Subjected to the Other Conditions	18
Disclaimers	18
For CA, USA only	18
Legal Limitations on the Usage of Your Product and the Use of Images	18
FCC (Federal Communications Commission)	19
Laser Safety	20
CDRH Regulations	20
1 Before Using the Machine	22
Machine Components	23
External View (Front)	23
External View (Back)	26
Operation Panel	29
Display (Standby Mode)	31
Copy Mode	31
Scan Mode	31
Toner Cartridge	32
Maintaining the Toner Cartridge	33
Checking the Toner Level	33
Entering Characters	35
Timer Settings	37
Setting the Sleep Mode	37
2 Documents and Print Media	38
Documents Requirements	39
Scanning Area	40
Placing Documents	41
On the Platen Glass	41
In the ADF (D460/D440 Only)	42
Paper Requirements	43
Printable Area	44
Loading Paper	45
In the Paper Cassette	45
In the Multi-Purpose Tray	48
Setting Paper Size and Type	51
For the Paper Cassette	51
For the Multi-Purpose Tray	52
3 Copying	54
Overview of Copy Functions	55
Basic Copying Method	57
Canceling Copy Jobs	58
Selecting Image Quality	59
Adjusting Density	61
Adjusting Automatically	61
Adjusting Manually	62
Enlarge/Reduce Images	63
Preset Zoom	63
Custom Copy Ratio	64
Collating Copies	66
Multiple Documents onto One Sheet (2 on 1)	68
2 on 1 Combination	68
Copying ID Card	69
2-Sided Copying	71
1 to 2-Sided Copying	72
2 to 2-Sided Copying (D460 Only)	73
2 to 1-Sided Copying (D460 Only)	74
Selecting Paper Size Group	75
Changing Standard Mode	76
Printing a Sample Page	77
Viewing Copy Settings	78
4 Printing	80
Overview of the Print Functions	81
Introduction to Using Print Functions	83
Printing Documents from a Computer	84
Scaling Documents	86
Printing Multiple Pages on One Sheet	88
2-Sided Printing	89
Checking and Canceling Print Jobs	90
5 Scanning	92
Overview of Scanner Functions	93
Introduction to Using Scanner Functions	94
For Scanning Documents to a Computer Connected with USB Cable	94
For Scanning Documents from a Networked Computer (D460 Only)	94
Basic Scanning Operations	95
Scanning Documents to a Computer Connected with USB Cable	95
Scanning Documents from a Networked Computer (D460 Only)	95
Canceling Scan Jobs to a Computer Connected with USB Cable	96
6 Network (D460 Only)	98
Flowchart for Setting Up Network	99
What is the Network?	100
Overview of Network Functions	101
7 Settings from a PC (D460 Only)	102
Overview of Remote UI	103
Starting the Remote UI	105
8 Maintenance	108
Cleaning the Machine	109
Exterior	109
Interior	109
Fuser Roller	112
Scanning Area	113
Replacing the Toner Cartridge	116
When a Message Appears	116
Redistributing Toner	117
Replacing the Toner Cartridge with a New One	119
Recycling Used Cartridges	124
The Clean Earth Campaign - The Canon Cartridge Return Program	124
U.S.A. PROGRAM	125
Canadian Program – Programme au Canada	128
Transporting the Machine	130
D460	130
For D440/D420	133
9 Troubleshooting	138
Clearing Jams	139
Document Jams	139
Paper Jams	142
Error Messages	153
If <LOAD CORRECT PAPER> is displayed	155
Reloading the Paper	155
Changing the Paper Size Setting	155
If a Power Failure Occurs	156
If You Cannot Solve a Problem	157
Customer Support (U.S.A.)	157
Customer Support (Canada)	157
10 Machine Settings	158
Machine Settings	159
Printing USER DATA LIST	159
Accessing the Setting Menu	159
Setting Menu	160
COMMON SETTINGS	160
COPY SETTINGS	160
PRINTER SETTINGS	161
TIMER SETTINGS	161
ADJUST./CLEANING	161
SYSTEM SETTINGS	162
11 Appendix	170
Specifications	171
General	171
Copier	172
Printer	172
Scanner (Scanning via USB)	172
Scanner (Scanning via Network)	172

Match case Limit results 1 per page

9-16

Troubleshooting

Error Messages

See the table below when the error and status messages appear on the display.

Message

Description

Action

CHANGE REG’D SIZE

→

PAPER SETTINGS

The paper size is not appropriate for 2-sided

copying.

Set the paper size to <LTR> or <A4>. For

details, see “Setting Paper Size and Type,” on

p. 2-14.

CHECK DOCUMENT

A document jam may have occurred in the

ADF.

Remove the jammed document.

CLOSE COVER

TONER COVER

The toner cover is not closed completely.

Check the toner cover, and make sure that it

is completely closed.

LIFT PANEL TO OPEN

OPEN TONER COVER

Appears alternately with other messages.

Varies by the message that appears. For

details, see the explanation for the message

(i.e., <SET PAPER AGAIN/SET TONER AGAIN>).

LOAD CORRECT

PAPER

The size of the paper in the paper cassette

or multi-purpose tray is different from that

of the paper specified in <PAPER SIZE> for

<CASSETTE> or <MP TRAY>.

Load the correct size paper or change the

paper size in <PAPER SIZE> for <CASSETTE>

or <MP TRAY>. For details, see “If <LOAD

CORRECT PAPER> is displayed,” on p. 9-18.

LOAD PAPER

No paper is loaded in the paper cassette or

multipurpose tray when copying or printing.

Load paper correctly. Then press [OK] when

using the paper cassette.

MEMORY FULL

The machine’s memory becomes full when

scanning copy jobs.

Press any key on the operation panel to

release the error.

OUT OF TONER

CHANGE TONER

The toner ran out completely.

Replace the toner cartridge.

PAPER JAM

Paper jams have occurred in the machine.

appears alternately.

Clear the paper jam (See “Clearing Jams,” on

p. 9-2) and reload paper in the paper cassette

or multi-purpose tray. The cover must be

opened and closed to resume the current job.

PAPER JAM

OPEN REAR COVER

Paper jams have occurred in the machine.

appears alternately.

Clear the paper jam (See “Clearing Jams,” on

p. 9-2) and reload paper in the paper cassette

or multi-purpose tray. The cover must be

opened and closed to resume the current job.

PLEASE WAIT

This message appears when turning on the

main power switch, or when the machine is

not ready for printing.

Wait until the message disappears.

REMOVE MP PAPER

Paper is loaded in the multi-purpose tray.

Remove the paper from the multi-purpose

tray. The machine will not print the USER

DATA LIST when paper is loaded in the multi-

purpose tray. It will be stored in memory.