Cisco SPA509 User Guide - Page 35

Using Basic Call Management Functions Forwarding Calls 3 Forwarding Calls When Your Phone is Busy You can forward all incoming calls to another number when your phone is busy. For example, forward calls to voice mail, another extension, or an outside line. If forwarding calls to an outside line, be sure to use any access and area codes required to complete the call. Call Forward Busy Star Code Press *90 and enter the number to where all calls should be forwarded. Enter *91 to deactivate call forward busy. Call Forward Busy by using Setup STEP 1 Press the Setup button and select Call Forward > CFWD Busy Number. STEP 2 Press the edit softkey. STEP 3 Enter a number to where all calls should be forwarded. To connect the call to voice mail (if this feature has been set up by your phone administrator), press the Right navigation button, press the alpha softkey, and enter vm by using the keypad. Press the Left navigation button. STEP 4 Press ok. STEP 5 Press save. Forwarding Calls (Delay) Without Answering the Phone You can forward an incoming call to another number if you do not answer the phone. For example, forward calls to your voice mailbox, another extension, or an outside line. If forwarding calls to an outside line, be sure to use any access and area codes required to complete the call Call Forward Delay Star Code Press *92 and enter the number to where the call should be forwarded after the delay. Enter *93 to deactivate call forward delay. Call Forward Delay by using Setup STEP 1 Press the Setup button and select Call Forward > CFWD No Ans Number. STEP 2 Press the edit softkey. Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide 35