Cisco VG204 Software Configuration Guide - Page 37

Chapter 4 Configuring Voice Configuring Calls Table 4-1 Voice Port to MAC Address Conversion Chart Port Number 0/0 0/1 0/2 0/3 Last Three Digits of the MAC Address 000 001 002 003 Configuring Calls This section provides information and provisions for configuring calls on the VG202 and VG204 voice gateways. The following functions are covered: • Call Transfer, page 4-11 • Call Waiting, page 4-12 • Three-Party Conferencing, page 4-13 • Call ID, page 4-13 Call Transfer The VG202 or VG204 voice gateways blind-call transfer functionality allows the transfer of a call from the party you call to a destination caller without and call commit from the original person called. For example, party A (transferee) calls party B (transferor). The transferor wants to transfer the call to party C (transfer-target) and uses hookflash (softkey transfer) to get a dial tone, and then dials party C's number. When CCM gets party C's number, it transfers the party A call to party C without the need of committment from party B. The VG202 or VG204 voice gateways consultation call transfer functionality allows happens after a call is established between a transferor and transferee. The transferor wants to transfer the call to a transfer target by using a softkey transfer by getting a dialtone then dialing the transfer-target's phone number. When the call between the transferor and transfer-target is established, the transferor hangs up the phone to commit the transfer. The CCM connects the call between the transferee and the transfer-target. To configure call transfer on the voice gateways, use the following commands. SUMMARY STEPS 1. enable 2. configure terminal 3. dial-peer voice tags pots 4. service stcapp 5. port port-number 6. exit OL-16191-01 Cisco VG202 and Cisco VG204 Voice Gateways Software Configuration Guide 4-11