Compaq Presario 1100 Compaq Evo Notebook N1010v Series and Compaq Presario 110 - Page 69

Troubleshooting and Diagnostics, Service Manual, Symptom, Call Center, Suggestions, Repair Center

Page 69 highlights

Symptom Turns off immediately after turning on. Does not run on battery; empty battery indication. Beeps repeatedly. Battery does not charge. AC adapter does not power notebook. Battery indicator is inaccurate. Standby/resume General problems. Call Center: Suggestions Battery may be extremely low. Plug in AC adapter or insert charged battery Check battery and contacts. Try another battery if available. Notebook beeps repeatedly when battery is low. Connect AC adapter or replace battery. Make sure AC adapter has correct power rating. Make sure AC adapter is connected properly and battery installed properly. Check battery contacts. If available, try another battery and AC adapter. Move notebook away from any nearby heat source. Unplug AC adapter and allow battery to cool. Check for blocked air vents. Try another AC adapter, if available. Repair Center: Likely Causes Battery. Battery or contacts. Motherboard. Battery. Battery or contacts. AC adapter. Motherboard. Heatsink. AC adapter. Motherboard. Time Remaining is an estimate based on notebook's power use at that moment. It therefore depends on current task, and assumes power will be used at that rate until battery runs out. So if notebook is currently using good deal of power (such as when reading CD or DVD), Time Remaining likely shows less time than actually remains. Close all applications before entering (or allowing notebook to enter) Standby or Hibernation mode. If problem appears after installing new software (including drivers), uninstall that software. Contact software vendor for additional support. Repair Center: Comments Check battery and AC adapter. Check heatsink. AC adapter cannot be repaired, and must be replaced. 3-8 Troubleshooting and Diagnostics Service Manual

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3-8
Troubleshooting and Diagnostics
Service Manual
Symptom
Call Center:
Suggestions
Repair Center:
Likely Causes
Repair Center:
Comments
Turns off
immediately after
turning on.
Battery may be extremely
low. Plug in AC adapter or
insert charged battery
Battery.
Does not run on
battery; empty
battery indication.
Check battery and contacts.
Try another battery if
available.
Battery or contacts.
Motherboard.
Beeps repeatedly.
Notebook beeps repeatedly
when battery is low. Connect
AC adapter or replace
battery.
Battery.
Battery does not
charge.
Make sure AC adapter has
correct power rating.
Make sure AC adapter is
connected properly and
battery installed properly.
Check battery contacts. If
available, try another battery
and AC adapter.
Move notebook away from
any nearby heat source.
Unplug AC adapter and allow
battery to cool. Check for
blocked air vents.
Battery or contacts.
AC adapter.
Motherboard.
Heatsink.
Check battery and AC
adapter.
Check heatsink.
AC adapter does
not power
notebook.
Try another AC adapter, if
available.
AC adapter.
Motherboard.
AC adapter cannot be
repaired, and must be
replaced.
Battery indicator is
inaccurate.
Time Remaining is an
estimate based on
notebook’s power use at that
moment. It therefore
depends on current task, and
assumes power will be used
at that rate until battery runs
out. So if notebook is
currently using good deal of
power (such as when reading
CD or DVD), Time
Remaining likely shows less
time than actually remains.
Standby/resume
General problems.
Close all applications before
entering (or allowing
notebook to enter) Standby
or Hibernation mode.
If problem appears after
installing new software
(including drivers), uninstall
that software. Contact
software vendor for additional
support.