Compaq Presario 1100 Compaq Evo Notebook N1010v Series and Compaq Presario 110 - Page 74
Symptom, Call Center, Suggestions, Repair Center, Likely Causes, Comments, Serial/Parallel/USB, Modem
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Symptom Sound does not record. Serial/Parallel/USB General problems. Modem General problems. Call Center: Suggestions Use an external microphone (internal microphone normally not included). Check software controls. Test audio with e-Diagtools diagnostics. Repair Center: Likely Causes Switchboard PCA. Motherboard. Check connections. Restart notebook. Use troubleshooters in Windows Help. Check settings in Control Panel. Check port settings in Device Manager. Test ports with e-Diagtools diagnostics. For USB: contact device vendor and HP Notebook Web site (see page vi) for latest USB drivers. For USB: if the device is powered by the USB port, try the other port. Motherboard. Check settings in Control Panel. Open hardware Device Manager. If modem is disabled, try to enable. If modem has a conflict, try disabling another device. Use analog telephone line (2, 3, or 4 wires), not PBX or digital line. In a hotel, ask for data line. Try disabling error correction and data compression. Test modem with e-Diagtools diagnostics. Motherboard. Repair Center: Comments Service Manual Troubleshooting and Diagnostics 3-13