Creative CT4670 User Guide - Page 30

No audio output when playing digital files such as .WAV, MIDI files, or AVI clips.

Page 30 highlights

In a 4-speaker configuration, there is no sound from the rear speakers. Check the following: ❑ In the Speaker dialog (open AudioHQ and click the Speaker icon), set the Output field to 4-Speaker. ❑ The rear speakers are connected to the audio card's Rear Out jack. ❑ In Creative Mixer's Record Control view: • If a single source (for example, CD Audio, Line In, TAD, Auxiliary or Microphone) is playing, the check box for the source is selected. • If more than one source is playing, the "What U Hear" device icon is selected and, in the Play Control view, the sources you want to mix are selected. No sound from the headphones. Check the following: ❑ In the Speaker dialog (open AudioHQ and click the Speaker icon), set the Output field to Headphones. ❑ The headphones are connected to Line Out (front) jack. No audio output when playing digital files such as .WAV, MIDI files, or AVI clips. Possible causes: ❑ Speaker volume is not set properly. ❑ External amplifier or speakers are connected to the wrong jack. ❑ Hardware conflict. ❑ Output selection in the Configuration tab page on the Speaker dialog is incorrectly selected. ❑ Original Sound sliders in either the Master or Source tab pages of the Environmental Audio dialog are set at or near 0 percent. Check the following: ❑ The speakers' volume control is set at mid-range. Use Creative Mixer to adjust the volume, if necessary. ❑ The powered speakers or external amplifier are connected to the card's Line Out or Rear Out jack. ❑ No hardware conflict between the card and a peripheral device. ❑ The output selection on the Speaker dialog corresponds to your speaker or headphone configuration. ❑ The Original Sound sliders in either or both the Master and Source tab pages of the Speaker dialog are set to 100 percent. Troubleshooting 20

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Troubleshooting
20
In a 4-speaker configuration, there is no sound from the rear speakers.
Check the following:
In the Speaker dialog (open AudioHQ and click the Speaker icon), set the Output field to 4-Speaker.
The rear speakers are connected to the audio card’s Rear Out jack.
In Creative Mixer’s Record Control view:
If a single source (for example, CD Audio, Line In, TAD, Auxiliary or Microphone) is playing, the check box
for the source is selected.
If more than one source is playing, the “What U Hear” device icon is selected and, in the Play Control view,
the sources you want to mix are selected.
No sound from the headphones.
Check the following:
In the Speaker dialog (open AudioHQ and click the Speaker icon), set the Output field to Headphones.
The headphones are connected to Line Out (front) jack.
No audio output when playing digital files such as .WAV, MIDI files, or AVI clips.
Possible causes:
Speaker volume is not set properly.
External amplifier or speakers are connected to the wrong jack.
Hardware conflict.
Output selection in the Configuration tab page on the Speaker dialog is incorrectly selected.
Original Sound sliders in either the Master or Source tab pages of the Environmental Audio dialog are set at or
near 0 percent.
Check the following:
The speakers’ volume control is set at mid-range.
Use Creative Mixer to adjust the volume, if necessary.
The powered speakers or external amplifier are connected to the card’s Line Out or Rear Out jack.
No hardware conflict between the card and a peripheral device.
The output selection on the Speaker dialog corresponds to your speaker or headphone configuration.
The Original Sound sliders in either or both the Master and Source tab pages of the Speaker dialog are set to 100
percent.