D-Link DSM-750 Product Manual - Page 111

I can't find any of my music, photos, or video., I can't hear any sound when I'm playing music.

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Section 5 - Troubleshooting I can't find any of my music, photos, or video.  Make sure your computer is powered on and that it has not entered standby or sleep mode. You may need to change your computer's power settings if you want your content to be available all the time.  Make sure a Media Server software (such as Windows® Media Player 11) is running on your computer. If necessary, start your Media Server software again.  If using a wired network, verify the Ethernet cable is properly attached to your DSM-750 and to a network switch, hub or router. Verify that the switch, hub or router is powered on.  If you are using static IP addresses, verify the IP address and netmask are in the same range as other addresses on your network. Verify that the address is not already in use by another PC or device.  Make sure the files you are sharing use a supported file format and encoding scheme. I can't hear any sound when I'm playing music.  Make sure the audio cables are properly connected.  If the audio cables are connected to your TV, the TV must be on to hear any music.  If the audio cables are connected to your stereo, make sure the stereo is on and you have the correct stereo input source selected. If you are having trouble selecting the correct audio source, refer to the instructions that came with your stereo. Some of my MP3 and WMA files don't appear.  The DSM-750 supports the most common music file formats. However, there are almost an infinite variety of bit rates and sample rates. If a file does not appear on the receiver, it most likely uses an unsupported rate.  The files may be copy protected. To share your files, turn copy protection off when you rip them. Note: Downloaded WMA files using Digital Rights Management (DRM) protection can be played by using the Windows Media Player 11 software. D-Link DSM-750 User Manual 111

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D-Link DSM-750 User Manual
Section 5 - Troubleshooting
I can’t find any of my music, photos, or video.
Make sure your computer is powered on and that it has not entered standby or sleep mode. You may need to
change
your computer’s power settings if you want your content to be available all the time.
Make sure a Media Server software (such as Windows
®
Media Player 11) is running on your computer. If necessary,
start your Media Server software again.
If using a wired network, verify the Ethernet cable is properly attached to your DSM-750 and to a network switch,
hub or router. Verify that the switch, hub or router is powered on.
If you are using static IP addresses, verify the IP address and netmask are in the same range as other addresses
on your network. Verify that the address is not already in use by another PC or device.
Make sure the files you are sharing use a supported file format and encoding scheme.
I can’t hear any sound when I’m playing music.
Make sure the audio cables are properly connected.
If the audio cables are connected to your TV, the TV must be on to hear any music.
If the audio cables are connected to your stereo, make sure the stereo is on and you have the correct stereo
input source selected. If you are having trouble selecting the correct audio source, refer to the instructions that
came with your stereo.
Some of my MP3 and WMA files don’t appear.
The DSM-750 supports the most common music file formats. However, there are almost an infinite variety of bit
rates and sample rates. If a file does not appear on the receiver, it most likely uses an unsupported rate.
The files may be copy protected. To share your files, turn copy protection off when you rip them.
Note:
Downloaded WMA files using Digital Rights Management (DRM) protection can be played by using the
Windows Media Player 11 software.