Dell C2660dn Dell Color Laser Printer Users Guide - Page 331
Streaks appear on the output, Part or the entire output is black, Status, Non-Dell, Toner, Tool Box
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Streaks appear on the output Action 1 The toner cartridges may be low or need to be replaced. Confirm the amount of toner left in each toner cartridge. a Check the toner level in the Status tab in the Status Monitor. b Replace the toner cartridges as necessary. Does this solve your problem? 2 If you are using non-Dell brand toner cartridges, enable the Non-Dell Toner option. a Launch the Tool Box, and click Maintenance on the Printer Maintenance tab. b Ensure that the On check box under Non-Dell Toner is selected. Does this solve your problem? 3 Replace the drum cartridges. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click 4 Colors Configuration Chart. The 4 Colors Configuration Chart is printed. Does this solve your problem? Yes The task is complete. The task is complete. The task is complete. No Go to action 2. Go to action 3. Contact Dell. Part or the entire output is black Action Yes 1 Ensure that the drum cartridges are installed correctly. See "Installing a The task is complete. Drum Cartridge." Does this solve your problem? No Go to action 2. Troubleshooting Guide 329