Dell C2660dn Dell Color Laser Printer Users Guide - Page 337
Banding
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Banding Action Yes No 1 Locate the cause of the problem using the Pitch Configuration Chart. Proceed to the action Contact Dell. a Launch the Tool Box, and click Chart Print on the Diagnosis tab. b Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Is the cause of the problem located? corresponding to the location of the problem: • Drum cartridge - 2 • Fusing unit - 3 • Transfer belt unit - 4 2 Replace the drum cartridges. The task is complete. Contact Dell. a Replace the drum cartridges. See "Replacing the Drum Cartridges." b After you replace the drum cartridges, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? 3 Replace the fusing unit. The task is complete. Contact Dell. a Replace the fusing unit. See "Replacing the Fusing Unit." b After you replace the fusing unit, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? 4 Replace the transfer belt unit, the 2nd BTR, and the retard roller. The task is complete. Contact Dell. a Replace the transfer belt unit, the 2nd BTR, and the retard roller. See "Replacing the Transfer Belt Unit, the 2nd Belt Transfer Roller (2nd BTR), and the Retard Roller." b After you replace the transfer belt unit, the 2nd BTR, and the retard roller, click Chart Print on the Diagnosis tab. c Click Pitch Configuration Chart. The Pitch Configuration Chart is printed. Does this solve your problem? Troubleshooting Guide 335