Dell C2660dn Dell Color Laser Printer Users Guide - Page 342

MPF Misfeed Jam, Troubleshooting Guide

Page 342 highlights

Action 2a Use thick paper that is 216 g/m2 or less. Does this solve your problem? 2b Use thin paper that is 60 g/m2 or more. Does this solve your problem? 2c Load coated paper one sheet at a time. Does this solve your problem? 2d Ensure that the print media is not curled. Does this solve your problem? 2e Is the print media damp? 3a Fan the print media. Does this solve your problem? 3b Wipe the retard roller in tray1 or the optional 550-sheet feeder with a cloth moistened with water. Does this solve your problem? 3c Turn over the print media. Does this solve your problem? 4a Use print media that is not damp. Does this solve your problem? 4b Replace the drum cartridges. Does this solve your problem? Yes No The task is complete. Go to action 3a. The task is complete. Go to action 3a. The task is complete. Go to action 3b. The task is complete. Go to action 3a. Go to action 3c. Go to action 3a. The task is complete. Go to action 3b. The task is complete. Go to action 4b. The task is complete. Go to action 4a. The task is complete. Go to action 3a. The task is complete. Contact Dell. MPF Misfeed Jam Action 1 Ensure that the MPF is properly inserted. Does this solve your problem? 2a Use thick paper that is 216 g/m2 or less. Does this solve your problem? 2b Use thin paper that is 60 g/m2 or more. Does this solve your problem? 2c Load coated paper one sheet at a time. Does this solve your problem? Yes The task is complete. The task is complete. No Proceed to the action corresponding to the type of the print media being used: • Thick - 2a • Thin - 2b • Coated - 2c • Envelope - 2d If using paper other than the above, go to action 2e. Go to action 3a. The task is complete. Go to action 3a. The task is complete. Go to action 3b. 340 Troubleshooting Guide

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
  • 127
  • 128
  • 129
  • 130
  • 131
  • 132
  • 133
  • 134
  • 135
  • 136
  • 137
  • 138
  • 139
  • 140
  • 141
  • 142
  • 143
  • 144
  • 145
  • 146
  • 147
  • 148
  • 149
  • 150
  • 151
  • 152
  • 153
  • 154
  • 155
  • 156
  • 157
  • 158
  • 159
  • 160
  • 161
  • 162
  • 163
  • 164
  • 165
  • 166
  • 167
  • 168
  • 169
  • 170
  • 171
  • 172
  • 173
  • 174
  • 175
  • 176
  • 177
  • 178
  • 179
  • 180
  • 181
  • 182
  • 183
  • 184
  • 185
  • 186
  • 187
  • 188
  • 189
  • 190
  • 191
  • 192
  • 193
  • 194
  • 195
  • 196
  • 197
  • 198
  • 199
  • 200
  • 201
  • 202
  • 203
  • 204
  • 205
  • 206
  • 207
  • 208
  • 209
  • 210
  • 211
  • 212
  • 213
  • 214
  • 215
  • 216
  • 217
  • 218
  • 219
  • 220
  • 221
  • 222
  • 223
  • 224
  • 225
  • 226
  • 227
  • 228
  • 229
  • 230
  • 231
  • 232
  • 233
  • 234
  • 235
  • 236
  • 237
  • 238
  • 239
  • 240
  • 241
  • 242
  • 243
  • 244
  • 245
  • 246
  • 247
  • 248
  • 249
  • 250
  • 251
  • 252
  • 253
  • 254
  • 255
  • 256
  • 257
  • 258
  • 259
  • 260
  • 261
  • 262
  • 263
  • 264
  • 265
  • 266
  • 267
  • 268
  • 269
  • 270
  • 271
  • 272
  • 273
  • 274
  • 275
  • 276
  • 277
  • 278
  • 279
  • 280
  • 281
  • 282
  • 283
  • 284
  • 285
  • 286
  • 287
  • 288
  • 289
  • 290
  • 291
  • 292
  • 293
  • 294
  • 295
  • 296
  • 297
  • 298
  • 299
  • 300
  • 301
  • 302
  • 303
  • 304
  • 305
  • 306
  • 307
  • 308
  • 309
  • 310
  • 311
  • 312
  • 313
  • 314
  • 315
  • 316
  • 317
  • 318
  • 319
  • 320
  • 321
  • 322
  • 323
  • 324
  • 325
  • 326
  • 327
  • 328
  • 329
  • 330
  • 331
  • 332
  • 333
  • 334
  • 335
  • 336
  • 337
  • 338
  • 339
  • 340
  • 341
  • 342
  • 343
  • 344
  • 345
  • 346
  • 347
  • 348
  • 349
  • 350
  • 351
  • 352
  • 353
  • 354
  • 355
  • 356
  • 357
  • 358
  • 359
  • 360
  • 361

Action
Yes
No
2a
Use thick paper that is 216 g/m
2
or less.
The task is complete.
Go to action 3a.
Does this solve your problem?
2b
Use thin paper that is 60 g/m
2
or more.
The task is complete.
Go to action 3a.
Does this solve your problem?
2c
Load coated paper one sheet at a time.
The task is complete.
Go to action 3b.
Does this solve your problem?
2d
Ensure that the print media is not curled.
The task is complete.
Go to action 3a.
Does this solve your problem?
2e
Is the print media damp?
Go to action 3c.
Go to action 3a.
3a
Fan the print media.
The task is complete.
Go to action 3b.
Does this solve your problem?
3b
Wipe the retard roller in tray1 or the optional 550-sheet feeder with a
The task is complete.
Go to action 4b.
cloth moistened with water.
Does this solve your problem?
3c
Turn over the print media.
The task is complete.
Go to action 4a.
Does this solve your problem?
4a
Use print media that is not damp.
The task is complete.
Go to action 3a.
Does this solve your problem?
4b
Replace the drum cartridges.
The task is complete.
Contact Dell.
Does this solve your problem?
MPF Misfeed Jam
Action
Yes
No
1
Ensure that the MPF is properly inserted.
Does this solve your problem?
The task is complete.
Proceed to the action
corresponding to the
type of the print media
being used:
Thick - 2a
• Thin - 2b
Coated - 2c
Envelope - 2d
If using paper other
than the above, go to
action 2e.
2a
Use thick paper that is 216 g/m
2
or less.
The task is complete.
Go to action 3a.
Does this solve your problem?
2b
Use thin paper that is 60 g/m
2
or more.
The task is complete.
Go to action 3a.
Does this solve your problem?
2c
Load coated paper one sheet at a time.
The task is complete.
Go to action 3b.
Does this solve your problem?
Troubleshooting Guide
340