Dell Dimension 8400 Owner's Manual - Page 51

Memory modules are detected, but a memory - memory configuration

Page 51 highlights

Light Pattern ABCD ABCD ABCD = yellow = green = off Problem Description Suggested Resolution No memory modules are detected. • If you have two or more memory modules installed, remove the modules, reinstall one module (see page 73), and then restart the computer. If the computer starts normally, reinstall an additional module. Continue until you have identified a faulty module or reinstalled all modules without error. • If available, install properly working memory of the same type into your computer (see page 73). • If the problem persists, contact Dell (see page 123). Memory modules are detected, but a memory configuration or compatibility error exists. • Ensure that no special memory module/memory connector placement requirements exist (see page 73). • Verify that the memory modules that you are installing are compatible with your computer (see page 73). • If the problem persists, contact Dell (see page 123). A possible expansion card failure has occurred. 1 Determine if a conflict exists by removing a card (not a graphics card) (see page 81) and restarting the computer. 2 If the problem persists, reinstall the card that you removed, remove a different card, and then restart the computer. 3 Repeat this process for each card. If the computer starts normally, troubleshoot the last card removed from the computer for resource conflicts (see "Resolving Software and Hardware Incompatibilities" on page 58). 4 If the problem persists, contact Dell (see page 123). Advanced Troubleshooting 51

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Advanced Troubleshooting
51
No memory modules are detected.
If you have two or more memory modules
installed, remove the modules, reinstall one
module (see page 73), and then restart the
computer. If the computer starts normally,
reinstall an additional module. Continue
until you have identified a faulty module or
reinstalled all modules without error.
If available, install properly working memory
of the same type into your computer (see
page 73).
If the problem persists, contact Dell (see
page 123).
Memory modules are detected, but a memory
configuration or compatibility error exists.
Ensure that no special memory
module/memory connector placement
requirements exist (see page 73).
Verify that the memory modules that you are
installing are compatible with your computer
(see page 73).
If the problem persists, contact Dell (see
page 123).
A possible expansion card failure has occurred.
1
Determine if a conflict exists by removing a
card (not a graphics card) (see page 81) and
restarting the computer.
2
If the problem persists, reinstall the card that
you removed, remove a different card, and
then restart the computer.
3
Repeat this process for each card. If the
computer starts normally, troubleshoot the
last card removed from the computer for
resource conflicts (see "Resolving Software
and Hardware Incompatibilities" on
page 58).
4
If the problem persists, contact Dell (see
page 123).
Light Pattern
Problem Description
Suggested Resolution
= yellow
= green
= off
A
B
C
D
A
B
C
D
A
B
C
D