Dell Latitude D530 User's Guide

Dell Latitude D530 Manual

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  • Dell Latitude D530 | User's Guide - Page 1
    Dell™ Latitude™ D530 User's Guide Model PP17L www.dell.com | support.dell.com
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    to avoid the problem. CAUTION: A CAUTION Dell, the DELL logo, Latitude, ExpressCharge, Dell TravelLite, and Undock & Go are trademarks of Dell Inc.; Core is a trademark and Intel and Celeron are registered trademarks of Intel Corporation; Microsoft, Windows, Outlook, Windows Vista, and the Windows
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    Information to a New Computer . . . . . 33 Microsoft® Windows® XP 33 Microsoft Windows Vista 36 Turning Off Your Computer 37 4 Using a Battery 39 Battery Performance 39 Checking the Battery Charge 40 Dell™ QuickSet Battery Meter 40 Microsoft® Windows® Power Meter 41 Contents 3
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    44 Accessing Power Options Properties 44 Charging the Battery 45 Replacing the Battery 45 Storing a Battery 46 5 Using the Keyboard 47 Numeric Keypad 47 Key Combinations 48 System Functions 48 Battery 48 CD or DVD Tray 48 Display Functions 48 Wireless Networking and Bluetooth® Wireless
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    . . . 55 Microsoft® Windows® XP 55 Windows Vista 56 Using a Monitor as Your Primary Display 56 Microsoft® Windows® XP 56 Windows Vista 57 7 Using Multimedia 59 Playing CDs or DVDs 59 Adjusting the Volume 61 Adjusting the Picture 62 Connecting Your Computer to a TV or Audio Device . . 62
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    Broadband Modem Cable . . 79 Setting Up a Network in the Microsoft® Windows® XP Operating System 80 Setting Up a Network in the Microsoft Windows Vista® 86 Checking Your Dell Mobile Broadband Card . . . . 86 Connecting to a Mobile Broadband Network . . . 87 Microsoft® Windows® Firewall 87 9
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    Cable Lock 93 Passwords 93 About Passwords 93 Using a Primary (or System) Password 94 Using an Administrator Password 95 Using a Hard Drive Password Keyboard, and Display 101 Touch Pad 101 Floppy Drive 102 CDs and DVDs 102 12 Troubleshooting 103 Dell Technical Update Service 103 Dell
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    -Clicking the Dell Support Icon 108 Solving Problems 108 Drive Problems 108 E-Mail, Modem, and Internet Problems 110 Error Messages 111 IEEE 1394 Device Problems 112 Lockups and Software Problems 113 Memory Problems 115 Network Problems 115 Power Problems 116 Printer Problems 117 Scanner
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    Drivers and Utilities 128 Troubleshooting Software and Hardware Problems in the Microsoft® Windows® XP and Microsoft Windows Vista® Operating Systems 131 Restoring Your Operating System 131 Using Microsoft Windows System Restore . . . . 132 Using Dell™ PC Restore and Dell Factory Image
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    17 Getting Help 143 Obtaining Assistance 143 Technical Support and Customer Service . . . . . 144 DellConnect 144 Online Services 144 AutoTech Service 145 Automated Order-Status Service 145 Problems With Your Order 145 Product Information 146 Returning Items for Warranty Repair or Credit . .
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    Contents 11
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    12 Contents
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    changes to your computer or advanced technical-reference material for technicians or experienced users. NOTE: Drivers and documentation updates can be found at support.dell.com. NOTE: The Drivers and Utilities media may be optional and may not ship with your computer. Finding Information 13
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    a PDF at support.dell.com. Dell™ Product Information Guide • Specifications Dell Latitude User's Guide • How to configure system settings Microsoft® Windows® XP and Windows • How to troubleshoot and solve problems Vista® Help and Support Center 1 Click Start→ Help and Support→ Dell User and
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    : Your computer's Service Tag and Microsoft Windows license labels are located on your computer. Your computer's Service Tag contains both a Service Tag number and an Express Service Code. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the
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    other Dell customers Dell Support Website - support.dell.com NOTE: Select your region or business segment to view the appropriate support site. • Upgrades - Upgrade information for components, such as the memory, hard drive, and operating system • Customer Care - Contact information, service call
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    Are You Looking For? Find It Here • Software upgrades and troubleshooting Dell Support Utility hints - Frequently asked questions, hot The Dell Support Utility is an automated topics, and general health of your upgrade and notification system installed computing environment on your computer
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    Windows XP • How to use Microsoft Windows Vista • How to work with programs and files • How to personalize my desktop • Information on network activity, the Power Management Wizard, hotkeys, and other items controlled by Dell QuickSet. Find It Here Windows Help and Support Microsoft Windows XP
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    After you reinstall your operating system, use the Drivers and Utilities media to reinstall drivers for the devices that came with your computer. Your operating system product key label is located on your computer (see "Service Tag and Microsoft Windows License Label" on page 15). NOTE: The color
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    20 Finding Information
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    2 About Your Computer Front View 1 9 8 2 3 4 7 5 6 About Your Computer 21
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    and blinks when the computer is in a power management mode. Turns on when the computer reads or writes data. NOTICE: To avoid loss of data, never turn off the computer while the light is flashing. Turns on steadily or blinks to indicate battery charge status. If the computer is connected to an
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    The battery is adequately charged (or the computer is turned off). - Flashing orange: The battery charge is low. - Solid orange: The battery charge is critically low. KE Y BOA RD - The keyboard includes a numeric keypad as well as the Windows logo key. For information on supported keyboard shortcuts
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    KEYBOARD STATUS LIGHTS The green lights located above the keyboard indicate the following: 9 Turns on when the numeric keypad is enabled. Turns on when wireless devices are enabled. A Turns on when the uppercase letter function is enabled. 24 About Your Computer
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    hold the power button until the computer turns off completely (which may take several seconds). Left Side View 1 2 3 4 5 6 1 security cable slot 2 IEEE 1394 Connector 3 PC Card/ExpressCard slot 4 infrared sensor 5 audio connectors (2) 6 hard drive S E C U R I T Y C A B L E S L O T - Lets
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    (see "Security Cable Lock" on page 93). I E E E 1 3 9 4 C O N N E CT O R - Connects devices supporting IEEE 1394 high-speed transfer rates, such as some digital video cameras. P C C A R D / E X P R E S S C A R D S L O T - Supports one PC Card, such as a modem or network adapter, or an ExpressCard
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    as an optical drive, second battery, or a Dell TravelLite™ module in the media bay. D E V I C E L A T C H R E L E A S E - Press the latch release to eject any device installed in the media bay. USB CONNECTORS Connect USB devices, such as a mouse, keyboard
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    6 7 AC adapter connector 8 modem connector (RJ-11) S-video TV-out connector video connector air vents USB CONNECTORS Connect USB devices, such as a mouse, keyboard, or printer on using the network adapter, see the device user's guide supplied with your computer. 28 About Your Computer
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    , see "Connecting Your Computer to a TV or Audio Device" on page 62. SERIAL CONNECTOR Connects serial devices, such as a mouse or handheld device. VIDEO CONNECTOR Connects video devices, such as a monitor. AC ADAPTER CONNECTOR Connects an AC adapter to the computer. About Your Computer 29
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    AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or
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    Mini-Card/coin-cell battery cover 3 battery charge 4 gauge/health gauge 5 docking-device connector 6 7 hard drive battery-bay latch release battery air vents MEMORY MODULE/MODEM/WLAN MINI-CARD/COIN-CELL BATTERY COVER - Covers the compartment that contains one memory module, the modem, the
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    Charge" on page 40). B A T T E RY - When a battery is installed, you can use the computer without connecting the computer to an electrical outlet (see "Using a Battery" on page 39). D O C K I N G - D E V I C E C O N N E C T O R - Lets you attach your computer to a docking device. See the Dell
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    the host computer and the guest computer. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain
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    screen appears, click Next. 3 On the Which computer is this? screen, click New Computer→ Next. 4 On the Do you have a Windows XP CD? screen, click I will use the wizard from the Windows XP CD→ Next. 5 When the Now go to your old computer screen appears, go to your old or source computer. Do not
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    Which computer is this? screen, click New Computer→ Next. 4 On the Do you have a Windows XP CD? screen, click I want to create a Wizard Disk in the following drive→ Next. 5 Insert the removable media, such as a writable CD, and click OK. 6 When the disk creation completes and the Now go to your old
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    ® Windows® XP Operating System?). NOTE: Access to the Dell™ Knowledge Base document may not be available in certain countries. Microsoft Windows Vista® 1 Click the Windows Vista Start button , and then click Transfer files and settings→ Start Windows Easy Transfer. 2 In the User Account Control
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    Follow the instructions provided on the screen by the Windows Easy Transfer wizard. Turning Off open programs. b In the Microsoft® Windows® XP operating system, click Start→ Shut Down→ Shut down. In the Microsoft Windows Vista® operating system, click the Windows Vista Start button , click the arrow
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    38 Setting Up Your Computer
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    performance and to help preserve BIOS settings, operate your Dell™ portable computer with the main battery installed at all times. One battery is supplied as standard equipment in the battery bay. NOTE: Because the battery may not be fully charged, use the AC adapter to connect your new computer
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    Dell QuickSet Battery Meter, the Microsoft Windows Power Meter window and battery meter icon ( or ), the battery charge gauge and health gauge, and the low-battery warning provide information on the battery charge. Dell™ QuickSet Battery Meter If Dell QuickSet is installed, press to display
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    Microsoft® Windows® Power Meter The Windows Power Meter indicates the remaining battery charge. To check the Power Meter, double-click the battery meter icon ( or ) on the taskbar. If the computer is connected to an electrical outlet, a icon appears. Charge Gauge By either pressing once or pressing
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    bay. If the battery runs completely out of power, hibernate mode begins automatically. A pop-up window warns you when the battery charge is approximately 90 percent depleted. If two batteries are installed, the low-battery warning means that the combined charge of both batteries is approximately 90
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    power by turning off the display and the hard drive after a predetermined period of inactivity (a time-out). When the computer exits standby or sleep mode, it returns to the same operating state it was in before entering standby or sleep mode. NOTICE: If your computer loses AC and battery power
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    Power Options Properties Windows XP Click the Start button, point to Control Panel→ Performance and Maintenance, and then click Power Options Windows Vista Click the Windows Vista Start button , click Control Panel, click System and Maintenance, and then click Power Options. 44 Using a Battery
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    computer. NOTICE: You must remove all external cables from the computer to avoid possible connector damage. For information about replacing the second battery, which is located in the media bay, see the Service Manual for your system on support.dell.com. To remove the battery: Using a Battery 45
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    the documentation that came with your docking device for instructions. 2 Ensure that the computer is turned off. 3 Slide the battery-bay latch release on the bottom of the computer, and then remove the battery from the bay. To replace the battery, follow the removal procedure in reverse order and
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    Numeric Keypad numeric keypad The numeric keypad functions like the numeric keypad on an external keyboard. Each key on the keypad has multiple functions. The keypad numbers and symbols are indicates that the keypad is active. • To disable the keypad, press again. Using the Keyboard 47
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    Functions Battery Opens the Task Manager window. CD or DVD Tray Displays the Dell™ QuickSet Battery Meter (see "Dell™ QuickSet" on page 139). Display Functions Ejects the tray out of the drive (if Dell QuickSet is installed; see "Dell™ QuickSet" on page
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    Activates a power management mode. You can reprogram this keyboard shortcut to activate a different power management mode using the Advanced tab in the Power Options Properties window. Puts the computer into hibernate mode. Dell QuickSet is required. Speaker Functions
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    the front and select Windows Sidebar (if using Windows Sidebar). Windows logo key and Cycles through Windows Sidebar gadgets (if using Windows Sidebar). Windows logo key and Opens the Ease of Access Center. Windows logo key and Opens the Windows Mobility Center. Windows logo key and
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    Hardware, and click Keyboard. For information about the Control Panel, see Windows Help and Support. To access Help and Support, see "Windows Help and Support" on page 18. Touch Pad The touch pad detects the pressure and movement of your finger to allow you to move the cursor on the display. Use the
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    Panel→ Printers and Other Hardware→ Mouse. See the Windows Help and Support for information about the Control Panel,. To access Windows Help and Support, see "Windows Help and Support" on page 18. 2 In the Mouse Properties window: • Click the Device Select tab to disable the touch pad and track
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    the Display Adjusting Brightness When a Dell™ computer is running on battery power, you can conserve power by setting the display brightness to the lowest comfortable setting by pressing and the up- or down-arrow key on the keyboard. NOTE: Brightness key combinations only affect the display on
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    automatically to the closest supported values. To set the display resolution and refresh rate for your display, perform the steps in the following section that corresponds to the operating system your computer is using. Microsoft® Windows® XP 1 Click Start→ Settings→ Control Panel. 2 Under Pick
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    Microsoft® Windows® XP 1 Connect the external monitor, TV, or projector to the computer. 2 Click Start→ Settings→ Control Panel. 3 Under Pick a category, click Appearance and Themes. 4 Under Pick a task..., click the area you want to change, or under or pick a Control Panel icon, click Display. 5 In
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    , to use your external monitor as your primary display after docking), perform the steps in the following section that corresponds to the operating system your computer is using. Microsoft® Windows® XP 1 Click the Start button and click Control Panel. 2 Under Pick a category, click Appearance and
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    that came with your video card for additional information. Windows Vista 1 Click the Windows Vista Start button , and click Control Panel. 2 Under Appearance and Personalization, click Adjust screen resolution. 3 In the Display Settings window, click the monitor 2 icon, click the This is my
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    58 Using the Display
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    or close it. Keep the tray closed when you are not using the drive. NOTICE: Do not move the computer while playing CDs or DVDs. 1 Press the eject button on the front of the drive. 2 Pull out the tray. 3 Place the disc, label side up, in the center of the tray and snap the
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    is optional and may not be available for your computer or in certain countries). 4 Push the tray back into the drive. To format CDs for storing data, to create music CDs, or to copy CDs, see the CD software that came with your computer. NOTE: Ensure that you follow all copyright laws when you create
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    you do not hear the CD or DVD playing. 1 Open the Volume Control window. 2 Click and drag the bar in the Volume Control column and slide it up . For more information on volume control options, click Help in the Volume Control window. The Volume Meter displays the current volume level, including
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    message notifies you that the current resolution and color depth are using too much memory and preventing DVD playback, adjust the display properties. Microsoft Windows XP 1 Click Start→ Control Panel→ Appearance and Themes. 2 Under Pick a task..., click Change the screen resolution. 3 Under Screen
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    Your computer has an S-video TV-out connector that, together with a standard S-video cable, a composite video adapter cable, or a component video adapter cable (available from Dell), enable you to connect the computer to a TV. Your TV has either an S-video input connector, a composite video-input
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    help you determine which method of connection you should use. When you finish connecting the video and audio cables between your computer and your TV, you must enable your computer to work with the TV. See "Enabling the Display Settings for a TV" on page 78 to ensure that the computer recognizes and
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    to connect. NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you can connect an S-video cable directly to the S-video TV-out connector on the computer (without the TV/digital audio adapter cable). 2 Plug one end of the S-video cable into the S-video output connector on
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    (if applicable), and then turn on the computer. 7 See "Enabling the Display Settings for a TV" on page 78 to ensure that the computer recognizes and works properly with the TV. S-Video and S/PDIF Digital Audio 1 2 1 S-video TV-out connector 2 composite video adapter 66 Using Multimedia
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    composite video adapter. 1 2 1 composite video adapter 2 S-video cable 4 Plug the other end of the S-video cable into the S-video input connector on the TV. 5 Plug one end of the S/PDIF digital audio cable into the digital audio connector on the composite video adapter cable. Using Multimedia
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    then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 78 to ensure that the computer recognizes and works properly with the TV. Composite Video and Standard Audio 1 2 3 1 audio input connector 3 composite video adapter 2 S-video TV-out connector 68 Using Multimedia
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    3 1 composite video adapter 3 standard audio cable 2 composite video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the composite video adapter to the S-video TV-out connector on your computer. 3 Plug one end of the composite video cable into the
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    the audio cable in to the audio input connectors on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 78 to ensure that the computer recognizes and works
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    connector on the composite video adapter. 1 2 1 composite video adapter 2 composite video cable 4 Plug the other end of the composite video cable into the composite videoinput connector on the TV. 5 Plug one end of the S/PDIF digital audio cable in to the S/PDIF audio connector on the composite
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    video adapter 2 S/PDIF digital audio cable 6 Plug the other end of the digital audio cable into the S/PDIF input connector on your TV or other audio device. 7 Turn on the TV, turn on any audio device that you connected (if applicable), and then turn on the computer. 8 See "Enabling the Display
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    video adapter 3 standard audio cable 2 component video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on your computer. 3 Plug all three ends of the component video cable into the
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    (if applicable), and then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 78 to ensure that the computer recognizes and works properly with the TV. Component Video and S/PDIF Digital Audio 1 2 1 S-video TV-out connector 2 component video adapter 74 Using Multimedia
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    component video adapter 3 standard audio cable 2 component video cable 1 Turn off the computer and the TV and/or audio device that you want to connect. 2 Connect the component video adapter to the S-video TV-out connector on the computer. 3 Plug all three ends of the component video cable into the
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    then turn on the computer. 8 See "Enabling the Display Settings for a TV" on page 78 to ensure that the computer recognizes and works properly with the TV. Enabling S/PDIF Digital Audio If your computer has a DVD drive, you can enable digital audio for DVD playback. 1 Launch the Cyberlink PowerDVD
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    again to return to the main menu screen. Enabling S/PDIF in the Windows Audio Driver 1 Double-click the speaker icon in the Windows notification area. 2 Click the Options menu and then click Advanced Controls. 3 Click Advanced. 4 Click S/PDIF Interface. 5 Click Close. 6 Click OK. Setting Up the
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    Windows XP 1 Click the Start button, point to Settings, and then click Control Panel. 2 Double-click Display and click the Settings tab. 3 Click Advanced. 4 Click the tab for your video card. NOTE: To determine the type of video card installed in your computer, see the Windows Help and Support
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    modem cable or set up a wireless LAN (WLAN). The Microsoft Windows® XP and Microsoft Windows Vista® operating systems provide wizards to help guide you through the process of networking computers. For more information about Networking, see Windows Help and Support (see "Windows Help and Support" on
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    the integrated firewall provided with Windows XP Service Pack 2 (SP2). 2 Complete the checklist. 3 Return to the Network Setup Wizard and follow the instructions in the wizard. Setting Up a Network in the Microsoft Windows Vista® Operating System 1 Click the Windows Vista Start button , and then
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    that you want to connect to your WLAN • A network cable with a network (RJ-45) connector Checking Your Wireless Network Card The order confirmation for your computer Start Button and Connect To Option In Microsoft Windows XP, click Start→ Connect To→ Show all connections. NOTE: If your computer
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    and troubleshooting information. Install the required software according to the instructions provided by the router manufacturer. 4 Shut down your computer and any other wireless-enabled computers in the vicinity through the Start or menu. 5 Disconnect your broadband modem power cable from
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    's broadcast name is Service Set Identifier (SSID) removed or corrupted, follow the instructions in the user documentation for your wireless network card. Verify the type of wireless network card installed in your computer and then search for that name on the Dell™ Support website at support.dell
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    network card in Windows XP: 1 Click Start→ Settings→ Control Panel→ Network wireless network documentation in Windows Help and Support (see "Windows Help and Support" on page 18 (in the lower-right corner of the Windows desktop). Follow the instructions provided in any utility prompts that appear on
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    or off, the wireless activity indicator changes to display the status. For more information about the Dell QuickSet wireless activity indicator, right-click the a cellular-data coverage zone. Contact your service provider for coverage of a high-speed digital cellular network. Setting Up and
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    is corrupted or deleted from your computer, see the Dell Mobile Broadband Card Utility user's guide for instructions. The user's guide is available through Windows Help and Support (see "Windows Help and Support" on page 18) or on the CD that accompanied your card if you purchased it separately
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    service provider. For instructions and for additional information about using the Dell Mobile Broadband Card Utility, see the user's guide available through Windows Help and Support (see "Windows Help and Support" on page 18). The user's guide is also available on the Dell Support website at support
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    red background in the Network Connections section of the Control Panel. NOTE: Enabling Windows Firewall does not reduce the need for virus-checking software. For more information, click Start→ Control Panel→ Security→ Windows Firewall, or see "Windows Help and Support" on page 18 88 Setting Up and
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    Using Cards Card Types See "Specifications" on page 151 for information on supported PC Cards. 1 2 3 1 54-mm ExpressCard (not 2 34-mm ExpressCard supported by your (supported, with an computer) adapter) 3 PC Card (supported by your computer) NOTE: A PC Card is not a bootable device. The PC
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    . To remove the blank, see "Removing a Card or Blank" on page 92. Extended Cards An extended card (for example, a wireless network adapter) is begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. To install a PC Card: 1 Hold the card with its
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    configuration program tells you to load the manufacturer's drivers, use the floppy disk or CD that came with the PC Card. To install an ExpressCard: NOTE: Your computer supports a 34-mm ExpressCard only with the use of an adapter. Your computer does not support the use of 54-mm ExpressCards. 1 With
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    drivers, use the floppy disk or CD that came with the card. Removing a Card or Blank CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in your Product Information Guide by pulling its cable, if one is attached. Press the release latch and remove the card
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    the lock, attach it to the security cable slot on your Dell™ computer. For more information, see the instructions included with the device. NOTICE: Before you buy an antitheft device, ensure that it will work with the security cable slot on your computer. Passwords About Passwords NOTE: Passwords
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    . NOTE: Some hard drives do not support hard drive passwords. When using passwords, observe the following guidelines: • Choose passwords that you can password(s). If you forget any of your passwords, contact Dell (see "Contacting Dell" on page 149). For your protection, Dell technical support staff
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    drive when a hard drive password is assigned. If you forget the primary password and do not have an administrator password assigned, or if you have both a primary and an administrator password assigned but forget them both, contact your system administrator or contact Dell (see "Contacting Dell" on
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    up from another device. If the Boot First Device option is not set to allow the computer to start from another device, the computer returns to the operating state it was in when you turned it on. If the hard drive password, the external hard-drive password, and the primary password are the same, the
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    operating system supports TPM. For Foundation Getting Started Guide. In the event of these backups being incomplete, lost, or damaged, Dell will be unable TPM setup program: a Restart the computer and press during the Power On Self Test to enter the system setup program. b Select Security→ TPM
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    • Log-in management • Pre-boot authentication (using a fingerprint reader, smart card, or password) • Encryption • Private information management Activating the Security Management Software NOTE: You must first enable the TPM in order for the security management software to have
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    agency where you live. • If the computer belongs to a company, notify the security office of the company. • Contact Dell customer service to report the missing computer. Provide the computer Service Tag, the case number, and the name, address, and phone number of the law enforcement agency to which
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    100 Securing Your Computer
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    instructions in the Product Information Guide. Computer, Keyboard, and Display CAUTION: Before you clean your computer, disconnect the computer from the electrical outlet and remove any installed batteries 3 Remove any installed batteries (see the Service Manual for your system on support.dell.com).
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    to clean the lens in the CD/DVD drive, and follow the instructions that come with the compressed-air product. Never touch the lens in the drive. If you notice problems, such as skipping, with the playback quality of your CDs or DVDs, try cleaning the discs. 1 Hold the disc by its outer edge. You can
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    for the Dell Technical Update service, go to support.dell.com/technicalupdate. Dell Diagnostics CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. When to Use the Dell Diagnostics If you experience a problem with your
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    diagnostics utility partition has been found, run the Dell Diagnostics from the optional Drivers and Utilities CD. The computer runs the Pre-boot System Assessment, a series of initial tests of your system board, keyboard, hard drive, and display. • During the assessment, answer any questions that
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    boot device list appears, highlight CD/DVD/CD-RW Drive and press . 4 Select the Boot from CD-ROM option from the menu that appears and press . 5 Type 1 to start the menu and press to proceed. 6 Select Run the 32 Bit Dell possibility of tracing the problem quickly. Performs a
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    code and problem description and follow the instructions on the screen. If you cannot resolve the error condition, contact Dell (see "Contacting Dell" on page 149). NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask
  • Dell Latitude D530 | User's Guide - Page 107
    perform the following tasks: • Check your computing environment. • View the Dell Support Utility settings. • Access the help file for the Dell Support Utility. • View frequently asked questions. • Learn more about the Dell Support Utility. • Turn the Dell Support Utility off. Troubleshooting 107
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    if you set your Dell™ computer to the Windows Classic view. Drive Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. ENSURE THAT MICROSOFT® WINDOWS® RECOGNIZES THE DRIVE - Windows XP: • Click Start and click
  • Dell Latitude D530 | User's Guide - Page 109
    and Support for information on power management modes. Hard drive problems RUN CHECK DISK - Windows XP: 1 Click Start and click My Computer. 2 Right-click Local Disk C:. 3 Click Properties→ Tools→ Check Now. 4 Click Scan for and attempt recovery of bad sectors and click Start. Troubleshooting 109
  • Dell Latitude D530 | User's Guide - Page 110
    → Check Now. The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue the desired action. 4 Follow the instructions on the screen. E-Mail, Modem, and Internet Problems CAUTION: Before you begin any of
  • Dell Latitude D530 | User's Guide - Page 111
    Programs→ Modem Diagnostic Tool. 2 Follow the instructions on the screen to identify and resolve modem problems. Modem diagnostics are not available on all computers. VERIFY THAT THE MODEM IS COMMUNICATING WITH WINDOWS - Windows XP: 1 Click Start→ Control Panel→ Printers and Other Hardware→ Phone
  • Dell Latitude D530 | User's Guide - Page 112
    D - Contact Dell (see "Contacting Dell" on page 149). IEEE 1394 Device Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. NOTE: Your computer supports only IEEE 1394a standard. ENSURE THAT THE CABLE FOR THE IEEE
  • Dell Latitude D530 | User's Guide - Page 113
    NOT PROVIDED BY DELL - Contact the IEEE 1394 device manufacturer. Lockups and Software Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. The computer does not start up ENSURE THAT THE POWER CABLE IS FIRMLY
  • Dell Latitude D530 | User's Guide - Page 114
    Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2 In the welcome screen, click Next. 3 Follow the instructions on the screen. A solid blue screen appears TU R N T H E C O M P U T E R O F F - If you are unable to get a response by pressing a key on your keyboard or
  • Dell Latitude D530 | User's Guide - Page 115
    memory (see the Service Manual for your system on support.dell.com). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 103). IF YOU EXPERIENCE OTHER MEMORY PROBLEMS - • Reseat the memory light is off, no network communication is occurring. Replace the network cable. Troubleshooting 115
  • Dell Latitude D530 | User's Guide - Page 116
    match the AC power at your location (if applicable). I F T H E P O W E R L I G H T I S S T E A D Y A M B E R - A device may be malfunctioning or incorrectly installed. • Remove and then reinstall all memory modules (see the Service Manual for your system on support.dell.com). 116 Troubleshooting
  • Dell Latitude D530 | User's Guide - Page 117
    • Remove and then reinstall any expansion cards, including graphics cards (see the Service Manual for your system on support.dell.com). E L I M I N A T E I N T E R F E R E N C E - Some possible causes of interference are: • Power, keyboard, and mouse extension cables • Too many devices connected to
  • Dell Latitude D530 | User's Guide - Page 118
    . Sound and Speaker Problems CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide. No sound from speakers NOTE: The volume control in MP3 and other media players may override the Windows volume setting. Always check
  • Dell Latitude D530 | User's Guide - Page 119
    the mouse directly to the computer. TO VERIFY THAT THE PROBLEM IS WITH THE MOUSE, CHECK THE TOUCH PAD - 1 Shut down the computer. 2 Disconnect the mouse. 3 Turn on the computer. 4 At the Windows desktop, use the touch pad to move the cursor around, select an icon, and open it. Troubleshooting 119
  • Dell Latitude D530 | User's Guide - Page 120
    than your computer supports, it is recommended that you attach an external monitor to your computer. C H E C K T H E B A T T E R Y - If you are using a battery to power your computer, the battery charge may be depleted. Connect the computer to an electrical outlet using the AC adapter, and turn on
  • Dell Latitude D530 | User's Guide - Page 121
    your computer and connect an external monitor to the computer. 2 Turn on the computer and the monitor and adjust the monitor brightness and contrast controls. If the external monitor works, the computer display or video controller may be defective. Contact Dell (see "Contacting Dell" on page 149
  • Dell Latitude D530 | User's Guide - Page 122
    122 Troubleshooting
  • Dell Latitude D530 | User's Guide - Page 123
    -configuration settings • System security and hard-drive password settings NOTE: Unless you are an expert computer user or are directed to do so by Dell technical support, do not change the system setup settings. Certain changes might make your computer work incorrectly. System Setup Program 123
  • Dell Latitude D530 | User's Guide - Page 124
    start the operating system. You can control the boot sequence and enable/disable devices using the Boot Order page of the system setup program. NOTE: To change the boot sequence on a one-time-only basis, see "Performing a One-Time Boot" on page 125. The Boot Order page displays a general list of the
  • Dell Latitude D530 | User's Guide - Page 125
    to boot the Dell Diagnostics on the diagnostics utility partition on your hard drive.) 1 Shut down the computer through the Start menu. 2 If the computer is connected to a docking device (docked), undock it. See the documentation that came with your docking device for instructions. 3 Connect
  • Dell Latitude D530 | User's Guide - Page 126
    time you reboot the computer, the previous boot order is restored. Changing COM Ports Serial the system setup program. If you are prompted to restart your computer, click Yes. 4 Follow the instructions on the screen. 5 After the infrared sensor has been enabled, click Yes to restart the computer
  • Dell Latitude D530 | User's Guide - Page 127
    system. • Connect or install a new device. Identifying Drivers If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver. Microsoft® Windows® XP 1 Click Start→ Control Panel. 2 Under Pick a Category, click Performance
  • Dell Latitude D530 | User's Guide - Page 128
    sources, your computer might not work correctly. Using Windows Device Driver Rollback If a problem occurs on your computer after you install or update a driver, use Windows Device Driver Rollback to replace the driver with the previously installed version. Windows XP: 1 Click Start→ My Computer
  • Dell Latitude D530 | User's Guide - Page 129
    . If it does not, start Windows Explorer, click your CD/DVD drive directory to display the CD/DVD contents, and then double-click the autorcd.exe file. The first time that you run the CD/DVD, it might prompt you to install setup files. Click OK, and follow the instructions on the screen to continue
  • Dell Latitude D530 | User's Guide - Page 130
    and then read the readme file. If instructed to navigate to the driver files, click the CD/DVD directory on the driver information window to display the files associated with that driver. Manually Reinstalling Drivers NOTE: If you are reinstalling an infrared sensor driver, you must first enable the
  • Dell Latitude D530 | User's Guide - Page 131
    . To start the Hardware Troubleshooter: Windows XP: 1 Click Start→ Help and Support. 2 Type hardware troubleshooter in the search field and press to start the search. 3 In the Fix a Problem section, click Hardware Troubleshooter. 4 In the Hardware Troubleshooter list, select the option
  • Dell Latitude D530 | User's Guide - Page 132
    Restore by Symantec (available in Windows XP) and Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the operating state it was in when you purchased the computer. Both permanently delete all data on the hard drive and remove any programs installed after you received
  • Dell Latitude D530 | User's Guide - Page 133
    . Therefore, the steps below apply only to Windows XP. If you reinstall Windows XP with less than 200 MB of free hard-disk space available, System Restore is automatically disabled. To see if System Restore is enabled: 1 Click Start→ Control Panel→ Performance and Maintenance→ System. Reinstalling
  • Dell Latitude D530 | User's Guide - Page 134
    from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on. If possible, back up all data before using PC Restore or Factory Image Restore. Windows XP: Dell PC Restore Using PC Restore: 1 Turn on the computer. During the boot process
  • Dell Latitude D530 | User's Guide - Page 135
    space. If you remove PC Restore from the hard drive, you cannot ever recall it, and you will never be able to use PC Restore to return your computer operating system to its original state. 1 Log on to the computer as a local administrator. 2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR
  • Dell Latitude D530 | User's Guide - Page 136
    Removal window and restart the computer. Windows Vista: Dell Factory Image Restore 1 Turn on the computer. When the Dell logo appears, press several times to access the Vista Advanced Boot Options Window reformatting the hard drive and restoring the system software to the factory condition, then
  • Dell Latitude D530 | User's Guide - Page 137
    possibly affect programs that are installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so. 1 Save and close any open files and exit any open programs. 2 Insert the Operating System disc. 3 Click Exit if the Install
  • Dell Latitude D530 | User's Guide - Page 138
    . On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to Boot from CD-ROM. 7 Follow the instructions on the screen to complete the installation
  • Dell Latitude D530 | User's Guide - Page 139
    provides you with easy access to configure or view the following types of settings: • Network connectivity • Power management • Display • System information Depending on what you want to do in Dell™ QuickSet, you can start it by either clicking, double-clicking, or right-clicking the QuickSet icon
  • Dell Latitude D530 | User's Guide - Page 140
    140 Dell™ QuickSet
  • Dell Latitude D530 | User's Guide - Page 141
    , replace any devices installed in the module bay with the Dell TravelLite™ module. • Fully charge the main battery and any spare batteries that you plan to carry with you. • Shut down the computer. • Disconnect the AC adapter. NOTICE: When the display is closed, extraneous items on the keyboard or
  • Dell Latitude D530 | User's Guide - Page 142
    on. • Protect the computer, the batteries, and the hard drive from hazards such as extreme temperatures and you will visit, and have appropriate power adapters. • Check with your credit card it hand-inspected. • Ensure that you have a charged battery available in case you are asked to turn on the
  • Dell Latitude D530 | User's Guide - Page 143
    at Dell Support (support.dell.com) for help with installation and troubleshooting procedures. See "Online Services" on page 144 for a more extensive list of Dell Support online. 5 If the preceding steps have not resolved the problem, see "Contacting Dell" on page 149. NOTE: Call Dell Support from
  • Dell Latitude D530 | User's Guide - Page 144
    the contact information for your region or go to support.dell.com. DellConnect DellConnect is a simple online access tool that allows a Dell service and support associate to access your computer through a broadband connection, diagnose your problem and repair it all under your supervision. For more
  • Dell Latitude D530 | User's Guide - Page 145
    Sales e-mail addresses: - [email protected] (Asian/Pacific countries only) - [email protected] (Canada only) • Anonymous file transfer protocol (FTP): - ftp.dell.com - Log in as user: anonymous, and use your e-mail address as your password. AutoTech Service Dell's automated support service
  • Dell Latitude D530 | User's Guide - Page 146
    the tests that you have run and any error messages reported by the Dell Diagnostics (see "Dell Diagnostics" on page 103). 4 Include any accessories that belong with the item(s) being returned (power cables, software floppy disks, guides, and so on) if the return is for credit. 5 Pack the equipment
  • Dell Latitude D530 | User's Guide - Page 147
    at the keyboard, relay detailed information during operations, or try other troubleshooting steps possible only at the computer itself. Ensure that the computer documentation is available. CAUTION: Before working inside your computer, follow the safety instructions in your Product Information Guide
  • Dell Latitude D530 | User's Guide - Page 148
    back or bottom of the computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you connected to a network? Yes No Network, version, and network adapter: Programs and versions: See your
  • Dell Latitude D530 | User's Guide - Page 149
    , or Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1 Visit support.dell.com
  • Dell Latitude D530 | User's Guide - Page 150
    150 Getting Help
  • Dell Latitude D530 | User's Guide - Page 151
    DRAM bus width Processor address bus width PC Card CardBus controller PC Card connector Intel® Core™2 Duo processor, Intel Core support for USB ExpressCards through adapter in CardBus slot) one (supports one Type I or Type II card and one 34-mm ExpressCard with adapter) NOTE: You must use an adapter
  • Dell Latitude D530 | User's Guide - Page 152
    PC Card (continued) Cards supported PC Card connector size Data width (maximum) Memory Memory module connector Memory module capacities Memory type Minimum memory Maximum memory Ports and Connectors Serial Video Audio S-video TV-out USB Infrared sensor Modem IEEE 1394a Mini-Card 152
  • Dell Latitude D530 | User's Guide - Page 153
    (continued) Network adapter D-Port Communications Modem: Type Controller Interface Network adapter Wireless Video Video type Data bus Controller/Memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal RJ-45 port standard docking connector for D/Port
  • Dell Latitude D530 | User's Guide - Page 154
    Audio (continued) External Speaker Internal speaker amplifier Volume controls Display Type (active-matrix TFT) Dimensions: Height Width Diagonal Operating angle Viewing angles: XGA horizontal XGA vertical SXGA+ horizontal SXGA+ vertical Pixel pitch: XGA SXGA+ Power consumption (panel with backlight)
  • Dell Latitude D530 | User's Guide - Page 155
    Keyboard Number of keys Key travel Key spacing Layout Touch Pad X/Y position resolution (graphics table mode) Size: Width Height Battery Type Dimensions: Depth Height Width Weight Voltage Charge time (approximate): Computer off 87 (U.S. and Canada); 87 (China); 89 (Brazil); 88 (Europe); 91 (Japan)
  • Dell Latitude D530 | User's Guide - Page 156
    conditions and can be significantly reduced under certain power-intensive conditions. See "Battery Performance" on page 39 for more information. 300 discharge/charge cycles 0° to 40°C (32° to 104°F) -40° to 60°C (-40° to 140°F) AC Adapter Input voltage Input current (maximum) Input frequency Output
  • Dell Latitude D530 | User's Guide - Page 157
    AC Adapter (continued) Weight (with cables) Temperature range: Operating Storage 273.0 mm (10.8 in) approximately 5.45 lb (2.47 kg, with a 15.1-in XGA display, Dell TravelLite™ module, and 4-cell battery; weight varies, depending on configuration and manufacturing variability 0° to 35°C (32° to 95°F)
  • Dell Latitude D530 | User's Guide - Page 158
    in operating status and a 2-ms half-sine pulse for operating; also measured with hard drive in head-parked position and a 2-ms halfsine pulse for storage): Operating 142 G, 70 in/sec Storage 163 G, 80 in/sec Altitude (maximum): Operating -15.2 to
  • Dell Latitude D530 | User's Guide - Page 159
    and, if not installed and used in accordance with the manufacturer's instruction manual, may cause interference with radio and television reception. This equipment has been provide that changes or modifications not expressly approved by Dell Inc. could void your authority to operate this equipment
  • Dell Latitude D530 | User's Guide - Page 160
    : • Product name: Dell™ Latitude™ D530 • Model number: PP17L • Company name: Dell Inc. Worldwide Regulatory Compliance & Environmental Affairs One Dell Way Round Rock, TX 78682 USA 512-338-4400 NOTE: For further regulatory information, see your Product Information Guide. Macrovision Product Notice
  • Dell Latitude D530 | User's Guide - Page 161
    computer memory. AHCI - Advanced Host Controller Interface - An interface for a SATA hard drive Host Controller which allows the storage driver to enable technologies such as Native Command Queuing (NCQ) and hot plug. ALS - ambient light sensor - A feature that helps to control display brightness
  • Dell Latitude D530 | User's Guide - Page 162
    for enabled devices to automatically recognize each other. boot sequence - Specifies the order of the devices from which the computer attempts to boot. bootable media - A CD, DVD, or floppy disk that you can use to start your computer. In case your hard drive is damaged or your computer has a virus
  • Dell Latitude D530 | User's Guide - Page 163
    to as the Product Key or Product ID. Control Panel - A Windows utility that allows you to modify operating system and hardware settings, such as display settings. controller - A chip that controls the transfer of data between the processor and memory or between the processor and devices. CRIMM
  • Dell Latitude D530 | User's Guide - Page 164
    .) DVD+RW drive - drive that can read DVDs and most CD media and write to DVD+RW (rewritable DVDs) discs. DVI - digital video interface - A standard for digital transmission between a computer and a digital video display. E ECC - error checking and correction - A type of memory that includes special
  • Dell Latitude D530 | User's Guide - Page 165
    the system bus. ExpressCard - A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of ExpressCards. ExpressCards support both the PCI Express and USB 2.0 standard. Express Service Code - A numeric code located on a sticker on your Dell™ computer. Use the
  • Dell Latitude D530 | User's Guide - Page 166
    by z colors. Graphics modes can display an unlimited variety of shapes and fonts. GUI - graphical user interface - Software that interacts with the user by means of menus, windows, and icons. Most programs that operate on the Windows operating systems are GUIs. H hard drive - A drive that reads and
  • Dell Latitude D530 | User's Guide - Page 167
    memory information that was saved to the hard drive audio, and video equipment. IDE - integrated device electronics - An interface for mass storage devices in which the controller is integrated into the hard drive or CD drive a cable connection. data from your computer. Keyboards and printers are I/O
  • Dell Latitude D530 | User's Guide - Page 168
    service data that equals 1024 bits. A measurement of the capacity of memory integrated circuits. KB - kilobyte - A unit of data that liquid crystal display - The technology used by portable computer and flatpanel displays. LED - hard drive storage, the term is often rounded to 1,000,000
  • Dell Latitude D530 | User's Guide - Page 169
    used for data transfer ratings. media bay - A bay that supports devices such as optical drives, a second battery, or a Dell TravelLite™ module. memory - A temporary data storage area inside your computer. Because the data in memory is not permanent, it is recommended that you frequently save your
  • Dell Latitude D530 | User's Guide - Page 170
    . partition - A physical storage area on a hard drive that is assigned to one or more logical storage areas known as logical drives. Each partition can contain multiple logical drives. PC Card - A removable I/O card adhering to the PCMCIA standard. Modems and network adapters are common types of PC
  • Dell Latitude D530 | User's Guide - Page 171
    all devices are Plug and Play compliant. POST - power-on self-test - Diagnostics programs, loaded automatically by the BIOS, that perform basic tests on the major computer components, such as memory, hard drives, and video. If no problems are detected during POST, the computer continues the start
  • Dell Latitude D530 | User's Guide - Page 172
    drive speed is often measured in rpm. RTC - real time clock - Battery-powered clock on the system board that keeps the date and time after you shut down the computer. RTCRST - real-time clock reset - A jumper on the system board of some computers that can often be used for troubleshooting problems
  • Dell Latitude D530 | User's Guide - Page 173
    that a program displays depends on the capabilities of the monitor, the video controller and its drivers, and the amount of video memory installed in the computer. S-video TV-out - A connector used to attach a TV or digital audio device to the computer. SXGA - super-extended graphics array - A video
  • Dell Latitude D530 | User's Guide - Page 174
    control- Microsoft Windows battery power for a few minutes to enable you to shut down your computer. USB - universal serial bus - A hardware interface for a low-speed device such as a USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer, broadband devices (DSL and cable
  • Dell Latitude D530 | User's Guide - Page 175
    faster than system memory. The amount of video memory installed primarily influences the number of colors that a program can display. video mode - A mode that describes how text and graphics are displayed on a monitor. Graphics-based software, such as Windows operating systems, displays in video
  • Dell Latitude D530 | User's Guide - Page 176
    up to 1280 x 800. X XGA - extended graphics array - A video standard for video cards and controllers that supports resolutions up to 1024 x 768. Z ZIF - zero insertion force - A type of socket or connector that allows a computer chip to be installed or removed with no stress applied to either the
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www.dell.com | support.dell.com
Dell™ Latitude™ D530
User’s Guide
Model PP17L