Dell OptiPlex 7080 Small Form Factor Service Manual
Dell OptiPlex 7080 Small Form Factor Manual
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- Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 1
OptiPlex 7080 Small Form Factor Service Manual Regulatory Model: D15S Regulatory Type: D15S001 November 2021 Rev. A02 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 2
of data and tells you how to avoid the problem. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 3
computer 6 Safety instructions...6 Before working inside your computer...6 Safety precautions...7 Electrostatic discharge-ESD protection...7 ESD field service kit ...8 After working inside your computer 14 Dell Client Command Suite for In-Band systems management 14 Chapter 3: Field service - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 4
...59 Secure boot options...60 Intel Software Guard Extensions options...60 Performance...61 Power management...61 Post behavior...62 Virtualization support...63 Wireless options...63 Maintenance...63 System logs...64 Advanced configuration...64 SupportAssist System Resolution...64 Updating the BIOS - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 5
an existing system setup password 67 Clearing CMOS settings...68 Clearing BIOS (System Setup) and System passwords 68 Chapter 5: Troubleshooting...69 Dell SupportAssist Pre-boot System Performance Check diagnostics 69 Running the SupportAssist Pre-Boot System Performance Check 69 Power-Supply - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 6
and the contacts. CAUTION: You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. See the safety instructions that is shipped with the product or at - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 7
computer, if applicable. Safety precautions The safety precautions chapter details the primary steps to be taken before performing any disassembly instructions power Dell products use of a field service electrostatic discharge (ESD) as intermittent problems or a recognize and troubleshoot is the - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 8
service kit The unmonitored Field Service kit is the most commonly used service kit. Each Field Service service service Field Service kits each service call Service Dell service technicians use the traditional wired ESD grounding wrist strap and protective anti-static mat at all times when servicing Dell - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 9
2. Connect any external devices, peripherals, or cables you removed before working on your computer. 3. Replace any media cards, discs, or any other parts that you removed before working on your computer. 4. Connect your computer and all attached devices to their electrical outlets. 5. Turn on your - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 10
USB type-C Alt mode: 4096 x 2304 @60 Hz ● Option VGA: 1920 x 1200 @60 Hz ● Option HDMI2.0: 4096 x 2160 @60 Hz Up to three displays supported ● Two motherboard integrated DP1.4 HBR2 + One video option (VGA/DP1.4 HBR2/HDMI2.0/USB3.2 Gen2 type-C Alt-mode) Two MB integrated DP1.4 HBR2 + One video option - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 11
) Feature Values PCIe bus PCIe 3.0 x8 Display support One DisplayPort 1.2 Graphics memory configuration 2 GB, GDDR5 Graphics memory clock speed 2.5 GHz Active fan sink 2-pin excluded fan controller Slot number Single slot PCB form factor Low profile PCB layer 4 layer PCB solder - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 12
Shader model Open CL Open GL GPU memory interface PCIe bus Display support Graphics memory configuration Graphics memory clock speed Active fan sink Slot number PCB form factor PCB layer PCB solder mask Bracket form factor Maximum resolution Values 780 MHz 11.2 5.0 1.2 4.2 64 bit PCIe 3.0 x8 Two - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 13
6 GB GDDR6 Bus type PCIe Gen 3 x16 Memory interface width 192-bit Memory speed 14 Gbps Clock speeds 1785 MHz Display support ● 1 x DP 1.4 ● 1 x HDMI 2.0b ● 1 x DVI Dual link Maximum color depth 12 Estimated maximum power 125 W Power connectors 6 pin Maximum digital resolution 7680 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 14
6. NVIDIA GeForce RTX 2070 SUPER specifications (continued) Feature Values Numbers of display support 4 Number of 4K resolution support 4 Number of 8K resolution support 1 System management features Dell commercial systems come with a number of systems management options that are included - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 15
of screws and correct screw type is restored when the component is replaced. NOTE: Some computers have magnetic surfaces. Ensure that the screws are not left attached to such surface when replacing heat-sink assembly #6-32 4 2.5 in. hard-drive bracket M3x3.5 4 Field service information 15 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 16
Side cover Removing the side cover Prerequisites 1. Follow the procedure in before working inside your computer. NOTE: Ensure that you remove the security cable from the security-cable slot (if steps 1. Follow the procedure in after working inside your computer. 16 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 17
Removing the intrusion switch Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following image indicate the location switch and provides a visual representation of the installation procedure. Field service information 17 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 18
Removing the front bezel Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following images indicate the location of the front bezel and provide a visual representation of the removal procedure. 18 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 19
the installation procedure. About this task The following image indicates the location of the front bezel and provides a visual representation of the installation procedure. Field service information 19 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 20
side cover. 2. Follow the procedure in after working inside your computer. Hard-drive assembly Removing the 2.5 in. hard-drive assembly Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. About - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 21
drive so that you can replace it correctly. Removing the hard drive bracket Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5 in. hard drive assembly. About this task The following images indicate the - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 22
procedure. About this task The following image indicates the location of the 2.5 in. hard-drive and provides a visual representation of the installation procedure. 22 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 23
. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Installing the hard-drive bracket Prerequisites If you are replacing a component, remove the existing bracket and provides a visual representation of the installation procedure. Field service information 23 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 24
the side cover. 4. Follow the procedure in after working inside your computer. Solid-state drive Removing the M.2 2230 PCIe solid-state drive Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 25
installation procedure. About this task The following image indicates the location of the solid-state drive and provides a visual representation of the installation procedure. Field service information 25 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 26
the side cover. 4. Follow the procedure in after working inside your computer. Removing the M.2 2280 PCIe solid-state drive Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 27
installation procedure. About this task The following image indicates the location of the solid-state drive and provides a visual representation of the installation procedure. Field service information 27 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 28
) screws. Next steps 1. Install the 2.5 in. hard drive assembly. 2. Install the front bezel. 3. Install the side cover. 4. Follow the procedure in after working inside your computer. 28 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 29
drive Removing the slim optical-drive Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. About this task The of the optical drive caddy. 3. Optical drive unit. 4. Optical drive caddy. Field service information 29 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 30
drive unit until it clicks in place. Next steps 1. Install the front bezel. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. 30 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 31
WLAN card Removing the WLAN card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. 4. Remove the 2.5 in. hard drive 4. Slide and remove the WLAN card from the connector on the system board. Field service information 31 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 32
WLAN card. The following table provides the antenna-cable color scheme for the WLAN card of your computer. Table 8. Antenna-cable color scheme Connectors on the wireless card Main (white triangle) Antenna- Insert the WLAN card into the connector on the system board. 32 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 33
to the connector on the system board. Next steps 1. Install the front bezel. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Field service information 33 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 34
battery Removing the coin-cell battery Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front bezel. About this task The following and provides a visual representation of the installation procedure. 34 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 35
. 3. Follow the procedure in after working inside your computer. Expansion card Removing the graphics card Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. About this task The following - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 36
installation procedure. About this task The following image indicates the location of the graphics card and provides a visual representation of the installation procedure. 36 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 37
expansion card latch and press it until it clicks into place. Next steps 1. Install the side cover. 2. Follow the procedure in after working inside your computer. Memory modules Removing the memory modules Prerequisites 1. Follow the procedure in before working inside your - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 38
installation procedure. About this task The following image indicates the location of the memory modules and provides a visual representation of the installation procedure. 38 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 39
Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the fan assembly. About this task The following images indicate the location of the processor and provide a visual representation of the removal procedure. Field service information 39 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 40
the installation procedure. About this task The following image indicates the location of the processor and provides a visual representation of the installation procedure. 40 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 41
under the securing tab to lock it. Next steps 1. Install the heat-sink. 2. Install the side cover. 3. Follow the procedure in after working inside your computer. Field service information 41 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 42
Power-supply unit Removing the power-supply unit Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the 2.5 in. hard drive assembly. 4. Remove the memory modules. About this task The following images indicate the location of the - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 43
Field service information 43 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 44
Steps 1. Remove the SATA cables from the retention clip on the support bracket. 2. Remove the two screws (M6X32) and slide the support bracket out from the slot. 3. Unroute the power-supply cable from the provides a visual representation of the installation procedure. 44 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 45
Field service information 45 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 46
46 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 47
Field service information 47 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 48
(M6X32). 6. Insert the SATA cables through the retention clip on the support bracket. Next steps 1. Install the memory modules. 2. Install the 2.5 board Prerequisites 1. Follow the procedure in before working inside your computer. 2. Remove the side cover. 3. Remove the front service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 49
Field service information 49 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 50
50 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 51
the installation procedure. About this task The following image indicates the location of the system board and provides a visual representation of the installation procedure. Field service information 51 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 52
52 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 53
Field service information 53 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 54
SATA cables. 11. Reconnect the SATA power cable. 12. Reconnect the internal speaker cables. Next steps 1. Install the processor. 2. Install the fan assembly. 54 Field service information - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 55
3. Install the WLAN card. 4. Install the solid-state drive. 5. Install the memory modules. 6. Install the 2.5 in. hard-drive assembly. 7. Install the side cover. 8. Follow the procedure in after working inside your computer. Field service information 55 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 56
mouse, and printer. Entering BIOS setup program Steps 1. Turn on your computer. 2. Press F2 immediately to enter the BIOS setup program. NOTE: If , continue to wait until you see the desktop. Then, turn off your computer and try again. Navigation keys NOTE: For most of the System Setup options - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 57
Displays BIOS Version, Service Tag, Asset Tag, Ownership Tag, Manufacture Date, Ownership Date, and the Express Service Code. ● Fi Device, and Bluetooth Device. Allows you to specify the order in which the computer attempts to find an operating system from the devices specified in this list. This - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 58
= SATA is configured for AHCI mode ● RAID ON = SATA is configured to support RAID mode (selected by default) Allows you to enable or disable the various drives for maintaining the optional dust filter that is installed in your computer. BIOS will generate a pre-boot reminder to clean or replace - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 59
delete the system password. Allows you to set, change, and delete the computer's internal hard drive password. Allows you to control the minimum and maximum the BIOS module interface of the optional Absolute Persistence Module service from Absolute Software. ● Enabled - This option is selected - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 60
Table 12. Security (continued) Option Description Master Password Lockout Allows you to disable master password support. Hard Disk passwords need to be cleared before the settings can be changed. This option is not set by default. SMM Security Mitigation Allows you - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 61
Software Guard Extensions (continued) Option Description ● 32 MB ● 64 MB ● 128 MB-Default Performance Table 15. Performance Option Multi Core Support Intel SpeedStep C-States Control Intel TurboBoost Hyper-Thread Control Description This field specifies whether the process has one or all cores - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 62
S5 only ● Enabled in S4 and S5 . Allows you to enable the USB devices to wake the computer from standby mode. The option "Enable USB Wake Support" is selected by default This option allows the computer to power up from the off state when triggered by a special LAN signal. This feature only works - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 63
on Warnings and Errors Virtualization support Table 18. Virtualization Support Option Description Virtualization This option by default. Maintenance Table 20. Maintenance Option Description Service Tag Displays the service tag of your computer. Asset Tag Allows you to create a system - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 64
is handshaking between the device and PCI Express hub to determine the best ASPM mode supported by the device ● Disabled - ASPM power management is turned off at all time Enabled by default). BIOSConnect enable or disable cloud Service OS upon absence of Local OS Recovery (Enabled by default). 64 - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 65
.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 66
does not have to be bootable) ● BIOS executable file that you downloaded from the Dell Support website and copied to the root of the USB drive ● AC power adapter that is connected to the computer ● Functional computer battery to flash the BIOS Perform the following steps to perform the BIOS update - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 67
field and click OK. 4. Press Esc and save the changes as prompted by the pop-up message. 5. Press Y to save the changes. The computer restarts. Deleting or changing an existing system setup password Prerequisites Ensure that the Password Status is Unlocked (in the System Setup) before attempting to - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 68
this task CAUTION: Clearing CMOS settings will reset the BIOS settings on your computer. Steps 1. Remove the side cover. 2. Remove the coin-cell battery. To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. NOTE: For information on how to - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 69
problems encountered during testing NOTE: Some tests for specific devices require user interaction. Always ensure that you are present at the computer a desktop or all-in-one computer, see the knowledge base article 000125179 at www.dell.com/support. System diagnostic lights Power-supply diagnostics - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 70
● Confirm that the memory module is installed properly. ● If problem persists, replace the memory module. 2 4 Memory/RAM failure ● Reset the memory module. ● If problem persists, replace the memory module. 2 5 Invalid Memory installed ● Reset the memory module. 70 Troubleshooting - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 71
problem persists, replace the system board or PSU based on diagnostics run. Recovering the operating system When your computer is computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 72
recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see Dell Windows Backup Media and Recovery Options. WiFi power cycle About this task If your computer is unable - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 73
, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in Dell Diagnostics. HARD-DISK DRIVE FAILURE The hard drive does not respond to commands from the computer. Shut down the computer, remove the hard drive, and boot the - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 74
hard drive. See Windows Help and Support for instructions (click Start > Help and Support). If a large number of sectors are Dell. TIME-OF-DAY CLOCK STOPPED The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an 74 Troubleshooting - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 75
this problem, please note this checkpoint and contact Dell Technical Support The computer failed Dell recommends that you back up your data regularly. A parameter out of range may or may not indicate a potential hard drive problem S.M.A.R.T error, possible hard disk drive failure. Troubleshooting - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 76
Clock (RTC Reset) The Real Time Clock (RTC) reset function allows you or the service technician to recover Dell systems from No POST/No Power/No Boot situations. The legacy jumper enabled RTC reset has (30) seconds. The system RTC Reset occurs after you release the power button. 76 Troubleshooting - Dell OptiPlex 7080 Small Form Factor | Service Manual - Page 77
computer through videos, manuals and documents. In Windows search, type Contact Support, and press Enter. www.dell.com/support/windows Your Dell computer is uniquely identified by a Service Tag or Express Service Code. To view relevant support resources for your Dell computer, enter the Service
OptiPlex 7080 Small Form Factor
Service Manual
Regulatory Model: D15S
Regulatory Type: D15S001
November 2021
Rev. A02