Dymo LabelManager® Wireless PnP User Guide 1 - Page 21

Wireless Review the following possible solutions if you encounter a problem using your label maker as a wireless network printer. Problem/Error Message General wireless connection issues Solution  Ensure the computer has the most recent driver for the network adapter. An outdated driver is a common cause of wireless issues.  Run the Wireless Setup tool to configure the label maker before trying to access the label maker over a wireless connection.  Make sure the router or access point is plugged securely into a power outlet and that all the lights are on.  Turn off the label maker, press the power button to turn the label maker back on, and then wait several minutes for the label maker to reconnect to the network.  Verify that other wireless devices on the network have wireless access. If other devices are unable to connect, there may be a problem with the network.  Avoid placing the label maker on top of any electrical equipment, such as a computer, printer, or router.  Place the label maker and the router several feet away from sources of interference, such as microwave ovens and cordless phones.  Allow several minutes for the label maker to connect to the wireless network.  Place the wireless router, computer, and label maker near each other when troubleshooting wireless issues. Wireless LED does not turn on Ensure the label maker is on and is not connected to a USB port on your computer. Wireless functionality is turned off when the label maker is connected to a USB port on your computer. Wireless Setup tool does not  Check the router settings to confirm you have selected accept security credentials the correct security type for your network.  Ensure you are using the correct key or passphrase for your network.  Run the Wireless Setup tool again and ensure you select the correct network. 21 LabelManager® Wireless PnP User Guide