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February 3, 2003 EMC CLARiiON Open Systems Configuration Guide EMC Policies and Requirements for Open Systems Server Support This section describes EMC's policies and requirements for any document characterized as an EMC Open Systems Support Matrix1. Purpose and Limitations of this Document This document is being provided for informational purposes only and may change at any time. This version supersedes and replaces all previous versions. The information is to serve only as a guide for those configurations/products, which EMC has qualified. This document identifies and lists various vendor servers and integral components that have been tested and qualified by EMC for use with EMC products. Vendor components include, but are not limited to, server operating systems, HBAs (host bus adapters), associated drivers, firmware and BIOS; Fibre Channel switches, hubs and bridges. This document also lists various vendors' software, cluster software, tape hardware, heterogeneous information storage, and configurations that EMC has tested and/or qualified for use with EMC products. The information included in this document is intended as a guide in the configuration of systems for EMC's products. It is not intended to be the sole resource for system configuration. For more information or questions not found in this document, please see relevant vendor documentation, or contact your EMC Sales or EMC Customer Service representative. Policies for Qualifying Systems Policies and procedures for support of EMC products are set forth in the customer's applicable agreements. EMC's publication of information relating to system configurations covers only those outlined in this document or by approval from EMC Engineering. Other system configurations not found in this document are not qualified without EMC engineering approval. EMC has qualified hardware and software provided only by the vendors listed in this document, and servers, hardware and software from other vendors are not qualified, and may never be. Please contact your EMC Sales or EMC Customer Service representative for updates or information not included in this document. EMC maintains a large collection of the products listed above as well as third-party application software for qualification with EMC storage hardware and software to simulate customer environments, but you must consult the vendors for information about their system internals, such as hardware and associated drivers. Policy for Future Qualification of Operating System Software Releases The information in this document is maintained by EMC, and EMC strives to update this document with new releases of hardware, operating systems, firmware, BIOS, switch software, etc., as they become available from the vendors. EMC works with the vendors during their development and release processes in order to be fully informed at the time the vendors release new versions. EMC CLARiiON's policy is to support the latest "dot" release of the latest major release of an Operating System and the latest "dot" release of one major release back (e.g. AIX 4.3.3 and 4.2.1, or Solaris 7 and 2.6). EMC CLARiiON makes every attempt to support new major releases within 60 to 90 days of when they ship from the server vendor. When we support a new major release, the previous ("one back") release is dropped from our standard operating systems support list. For early support of such products, including vendor beta participation, contact your EMC Sales or EMC Customer Service representative. Policy for End of Life Support EMC strives to continue support for any installed platforms, but may remove support from this server matrix for new installations within 3 months after the vendor has announced that this platform has reached the End Of Life. EMC will continue support for existing installations of hardware, Operating Systems, and components that the vendor has officially declared to have reached End Of Life as long as support is available from the vendor. 1. Documents characterized as an EMC Open Systems Support Matrix include any of the following: EMC Open Systems Support Matrix; EMC CLARiiON Open Systems Configuration Guide; ESN Topology Design Guide; EMC Data Manager - Supported Devices, Platforms, and Clients and the EMC Software Support Matrix. Document Rev 19 Page 5 EMC Confidential

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February 3, 2003
EMC CLARiiON Open Systems Configuration Guide
Document Rev
19
Page 5
EMC Confidential
EMC Policies and Requirements for Open Systems Server Support
This section describes EMC’s policies and requirements for any document characterized as an
EMC Open Systems
Support Matrix
1
.
Purpose and Limitations of this Document
This document is being provided for informational purposes only and may change at any time. This version
supersedes and replaces all previous versions. The information is to serve only as a guide for those
configurations/products, which EMC has qualified. This document identifies and lists various vendor servers and
integral components that have been tested and qualified by EMC for use with EMC products. Vendor components
include, but are not limited to, server operating systems, HBAs (host bus adapters), associated drivers, firmware and
BIOS; Fibre Channel switches, hubs and bridges. This document also lists various vendors’ software, cluster software,
tape hardware, heterogeneous information storage, and configurations that EMC has tested and/or qualified for use
with EMC products. The information included in this document is intended as a guide in the configuration of systems
for EMC’s products. It is not intended to be the sole resource for system configuration. For more information or
questions not found in this document, please see relevant vendor documentation, or contact your EMC Sales or EMC
Customer Service representative.
Policies for Qualifying Systems
Policies and procedures for support of EMC products are set forth in the customer’s applicable agreements. EMC’s
publication of information relating to system configurations covers only those outlined in this document or by
approval from EMC Engineering. Other system configurations not found in this document are not qualified without
EMC engineering approval. EMC has qualified hardware and software provided only by the vendors listed in this
document, and servers, hardware and software from other vendors are not qualified, and may never be. Please contact
your EMC Sales or EMC Customer Service representative for updates or information not included in this document.
EMC maintains a large collection of the products listed above as well as third-party application software for
qualification with EMC storage hardware and software to simulate customer environments, but you must consult the
vendors for information about their system internals, such as hardware and associated drivers.
Policy for Future Qualification of Operating System Software Releases
The information in this document is maintained by EMC, and EMC strives to update this document with new releases
of hardware, operating systems, firmware, BIOS, switch software, etc., as they become available from the vendors.
EMC works with the vendors during their development and release processes in order to be fully informed at the time
the vendors release new versions. EMC CLARiiON’s policy is to support the latest “dot” release of the latest major
release of an Operating System and the latest “dot” release of one major release back (e.g. AIX 4.3.3 and 4.2.1, or Solaris
7 and 2.6). EMC CLARiiON makes every attempt to support new major releases within 60 to 90 days of when they ship
from the server vendor. When we support a new major release, the previous (“one back”) release is dropped from our
standard operating systems support list. For early support of such products, including vendor beta participation,
contact your EMC Sales or EMC Customer Service representative.
Policy for End of Life Support
EMC strives to continue support for any installed platforms, but may remove support from this server matrix for new
installations within 3 months after the vendor has announced that this platform has reached the End Of Life. EMC will
continue support for existing installations of hardware, Operating Systems, and components that the vendor has
officially declared to have reached End Of Life as long as support is available from the vendor.
1.
Documents characterized as an
EMC Open Systems Support Matrix
include any of the following:
EMC Open Systems
Support Matrix; EMC CLARiiON Open Systems Configuration Guide; ESN Topology Design Guide; EMC Data Manager –
Supported Devices, Platforms, and Clients
and the
EMC Software Support Matrix.