Epson Stylus COLOR 3000 User Manual - Page 110

Running a Self Test, Follow these steps to test the printer

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Troubleshooting ◗ If you're experienced with reading hexadecimal code, you can print a hex dump to identify possible communication problems. See page 6-3 for instructions. ◗ For the latest information, check the EPSON Stylus COLOR 3000 Help program and the ReadMe file in the EPSON program group or folder. ◗ If none of the suggested solutions in this chapter solve your problem, contact EPSON as described under "Where to Get Help" in the Introduction. Caution: Use paper that's at least 8.3 inches (210 mm) wide. Otherwise the print head will spray ink directly onto the platen. Running a Self Test You can run a printer self test to determine whether the problem lies with the printer itself or some other source. ◗ If the test results are satisfactory, the problem lies in your computer or its printer port, the interface cable, or your software settings. ◗ If the test pages don't print correctly, you may have a problem with your printer. See the suggestions in this chapter for possible solutions. Follow these steps to test the printer: 1. Load several sheets of paper in the paper tray. 2. Turn off the printer. 3. Hold down the LF/FF button and press the POperate button to turn on the printer. Then release both buttons. This prints the test pages at 360 dpi. (If the test pages don't print, turn off the printer. Repeat the button sequence, but hold down both buttons for several seconds before releasing them.) 6-2

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Troubleshooting
6-2
If you’re experienced with reading hexadecimal code, you
can print a hex dump to identify possible communication
problems. See page 6-3 for instructions.
For the latest information, check the
EPSON S
tylus
COLOR
3000 Help program and the ReadMe file in the
EPSON
program group or folder.
If none of the suggested solutions in this chapter solve your
problem, contact
EPSON
as described under “Where to Get
Help” in the Introduction.
Running a Self Test
You can run a printer self test to determine whether the
problem lies with the printer itself or some other source.
If the test results are satisfactory, the problem lies in your
computer or its printer port, the interface cable, or your
software settings.
If the test pages don’t print correctly, you may have a
problem with your printer. See the suggestions in this
chapter for possible solutions.
Follow these steps to test the printer:
1.
Load several sheets of paper in the paper tray.
2.
Turn off the printer.
3.
Hold down the
LF/FF
button and press the
P
Operate
button to turn on the printer. Then release both buttons.
This prints the test pages at 360 dpi. (If the test pages don’t
print, turn off the printer. Repeat the button sequence, but
hold down both buttons for several seconds before releasing
them.)
Caution:
Use paper that’s at least
8.3 inches (210 mm)
wide. Otherwise the print
head will spray ink directly
onto the platen.