Epson Stylus COLOR 3000 User Manual - Page 115

Solving Printing Problems

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Troubleshooting Photographic images look grainy or rough. Possible cause Solution The print heads are misaligned. Align the print heads following the instructions in Chapter 5. The resolution of your image may be too low. Increase the image resolution using your image-editing software, or decrease the size of the image. Color documents print in black ink only. Possible cause Solution Your printer is not selected Select your printer and port in your software application. in your application. Color printing is not selected. A color ink cartridge is empty. Select color printing in your application and the printer driver. Check the Ink Out B lights and replace the color cartridge, if necessary. See Chapter 5 for instructions on replacing ink cartridges and printing with an empty color cartridge. Solving Printing Problems If the printer won't print, first check that: ◗ The printer is turned on and the Operate light is on. ◗ Paper is loaded in the printer. ◗ The printer is plugged securely into a working electrical outlet that's not controlled by a switch or timer. ◗ The interface cable is securely connected to the printer and computer and both are turned on. 6-7

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Troubleshooting
6-7
Photographic images look grainy or rough.
Color documents print in black ink only.
Solving Printing Problems
If the printer won’t print, first check that:
The printer is turned on and the
Operate
light is on.
Paper is loaded in the printer.
The printer is plugged securely into a working electrical
outlet that’s not controlled by a switch or timer.
The interface cable is securely connected to the printer and
computer and both are turned on.
Possible cause
Solution
The print heads are
misaligned.
Align the print heads following the instructions in Chapter 5.
The resolution of your
image may be too low.
Increase the image resolution using your image-editing software,
or decrease the size of the image.
Possible cause
Solution
Your printer is not selected
in your application.
Select your printer and port in your software application.
Color printing is not
selected.
Select color printing in your application and the printer driver.
A color ink cartridge is
empty.
Check the
Ink Out
B
lights and replace the color cartridge, if
necessary. See Chapter 5 for instructions on replacing ink
cartridges and printing with an empty color cartridge.