Epson Stylus COLOR 3000 User Manual - Page 112

Here are some detailed solutions to specific print quality, problems.

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Troubleshooting Here are some detailed solutions to specific print quality problems. Printed image has horizontal banding. Possible cause Solution The Media Type setting doesn't match the loaded paper. Make sure the Media Type setting matches the loaded paper or other media. Then the printer software can automatically select other settings for the best quality. See Chapters 1 through 3. The printable side of the paper is loaded upside down. Remove the paper and reload it correctly for the media and feeder you're using. See Chapter 3 for instructions. The print head nozzles are Clean the print heads. See Chapter 5 for instructions. clogged. The ink cartridges are low Check the Ink Out B lights to see which cartridge you need to on ink. replace. See Chapter 5. The MicroWeave option is Turn on MicroWeave in the printer software. See Chapter 2 for not set. more information. Vertical lines are misaligned or vertical banding appears. Possible cause Solution The print head nozzles are Clean the print heads. See Chapter 5 for instructions. clogged. High Speed mode or Bi-D If vertical lines are misaligned, turn off High Speed mode in the mode are turned on. printer software (see Chapter 2 for information). The print heads are misaligned. Run the Print Head Alignment utility. See Chapter 5. The printed image has incorrect or missing colors. Possible cause Solution The Ink option is set to Black. Change the Ink setting to Color. See Chapter 1 for instructions. The Media Type setting doesn't match the loaded paper. Make sure the Media Type setting matches the paper or media you're using. Then the printer software can automatically select other settings for the best quality. See Chapters 1 through 3. The printable side of the paper is loaded upside down. Remove the paper and reload it correctly for the media and feeder you're using. See Chapter 3 for instructions. 6-4

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Troubleshooting
6-4
Here are some detailed solutions to specific print quality
problems.
Printed image has horizontal banding.
Vertical lines are misaligned or vertical banding appears.
The printed image has incorrect or missing colors.
Possible cause
Solution
The
Media
Type
setting
doesn’t match the loaded
paper.
Make sure the
Media
Type
setting matches the loaded paper or
other media. Then the printer software can automatically select
other settings for the best quality. See Chapters 1 through 3.
The printable side of the
paper is loaded upside
down.
Remove the paper and reload it correctly for the media and feeder
you’re using. See Chapter 3 for instructions.
The print head nozzles are
clogged.
Clean the print heads. See Chapter 5 for instructions.
The ink cartridges are low
on ink.
Check the
Ink Out
B
lights to see which cartridge you need to
replace. See Chapter 5.
The
MicroWeave
option is
not set.
Turn on
MicroWeave
in the printer software. See Chapter 2 for
more information.
Possible cause
Solution
The print head nozzles are
clogged.
Clean the print heads. See Chapter 5 for instructions.
High
Speed
mode or Bi-D
mode are turned on.
If vertical lines are misaligned, turn off
High
Speed
mode in the
printer software (see Chapter 2 for information).
The print heads are
misaligned.
Run the Print Head Alignment utility. See Chapter 5.
Possible cause
Solution
The
Ink
option is set to
Black
.
Change the
Ink
setting to
Color
. See Chapter 1 for instructions.
The
Media
Type
setting
doesn’t match the loaded
paper.
Make sure the
Media
Type
setting matches the paper or media
you’re using. Then the printer software can automatically select
other settings for the best quality. See Chapters 1 through 3.
The printable side of the
paper is loaded upside
down.
Remove the paper and reload it correctly for the media and feeder
you’re using. See Chapter 3 for instructions.