Epson WorkForce 545 Quick Guide - Page 34

■ If you notice light or dark bands across your printouts or they are too faint, run a nozzle check (see page 24) to see if the print head needs cleaning. ■ If you notice jagged vertical lines, you may need to align the print head. See the online User's Guide for instructions. ■ The ink cartridges may be low on ink. Check your cartridge levels (see page 26) and replace cartridges, if necessary (see page 27). ■ Clean the scanner glass with a soft, dry, lint-free cloth (paper towels are not recommended), or use a small amount of glass cleaner on a soft cloth, if necessary. Do not spray glass cleaner directly on the glass. Where to Get Help Epson Technical Support Internet Support Visit Epson's support website at epson.com/support (U.S.) or epson.ca/support (Canada) and select your product for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Speak to a Support Representative Before you call Epson for support, please have the following information ready: ■ Product name (WorkForce 545/645 Series) ■ Product serial number (located on the label in back and under the scanner) ■ Proof of purchase (such as a store receipt) and date of purchase ■ Computer configuration and description of the problem Then call: ■ U.S.: (562) 276-4382, 6 AM - 8 PM, Pacific Time, Monday through Friday, and 7 AM to 4 PM Saturday ■ Canada: (905) 709-3839, 6 AM - 8 PM, Pacific Time, Monday through Friday Days and hours of support are subject to change without notice. Toll or long distance charges may apply. 34 Solving Problems