Epson XP-800 Quick Guide - Page 40

Faxing Problems

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2. If necessary, lift the scanner cover and remove the document mat. Then carefully remove any pages caught beneath it. 3. Open the ADF input tray and remove any jammed paper. Caution: Do not try to remove the pages without opening the ADF cover or you could damage the mechanism. Faxing Problems ■ Make sure the recipient's fax machine is turned on and working. ■ Make sure the LINE port on the product is connected to a telephone wall jack. Verify that the telephone wall jack works by connecting a phone to it. ■ Make sure Auto Answer is on to receive faxes automatically (see page 23). ■ If the line has static, press if necessary, then press l or r and select Setup. Scroll down and select Fax Settings, then Communication. Turn off the ECM (Error Correction Mode) setting. ■ If your phone line includes voicemail services, turn off Auto Answer. Otherwise, calls or faxes may be inadvertently received by your voicemail service. ■ If the product is connected to a DSL phone line, you must have a DSL filter connected to the phone jack. Contact your DSL provider for the necessary filter. 40 Solving Problems

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40
Solving Problems
2.
If necessary, lift the scanner cover and remove the document mat. Then carefully
remove any pages caught beneath it.
3.
Open the ADF input tray and remove any jammed paper.
Caution:
Do not try to remove the pages without opening the ADF cover or you could
damage the mechanism.
Faxing Problems
■
Make sure the recipient’s fax machine is turned on and working.
■
Make sure the
LINE
port on the product is connected to a telephone wall jack. Verify
that the telephone wall jack works by connecting a phone to it.
■
Make sure Auto Answer is on to receive faxes automatically (see page 23).
■
If the line has static, press
if necessary, then press
l
or
r
and select
Setup
. Scroll
down and select
Fax Settings
, then
Communication
. Turn off the
ECM
(Error
Correction Mode) setting.
■
If your phone line includes voicemail services, turn off Auto Answer. Otherwise, calls
or faxes may be inadvertently received by your voicemail service.
■
If the product is connected to a DSL phone line, you must have a DSL filter
connected to the phone jack. Contact your DSL provider for the necessary filter.