Gateway ML6721 8512488 - Gateway Notebook Reference Guide R2 - Page 132

Start, Control Panel, Hardware and Sound, Printers, Set as Default Printer, Offline, Use Printer

Page 132 highlights

CHAPTER 9: Troubleshooting The printer is on but will not print • Check the cable between the printer and your notebook. Make sure that it is connected to the correct port. • Make sure that the printer is online. Many printers have an online/offline button that you may need to press so the printer can start printing. Press the button to put the printer online. • If the printer you want to print to is not the default printer, make sure that you have selected it in the printer setup. To set a default printer: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 Right-click the name of the printer you want to be the default printer, then click Set as Default Printer. • Reinstall the printer driver. See the guide that came with your printer for instructions on installing the printer driver. You see a "Printer queue is full" error message • Make sure that the printer is not set to work offline. To make sure that the printer is not set to work offline: 1 Click (Start), then click Control Panel. The Control Panel window opens. 2 Click Hardware and Sound. 3 Click Printers. 4 If the printer status is Offline, right-click the name of the printer you want to use, then click Use Printer Online to set the printer to work online. • Wait until files have been printed before sending additional files to the printer. • If you print large files or many files at one time, you may want to add additional memory to the printer. See the printer documentation for instructions for adding additional memory. 126

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CHAPTER 9: Troubleshooting
126
The printer is on but will not print
Check the cable between the printer and your notebook.
Make sure that it is connected to the correct port.
Make sure that the printer is online. Many printers have
an online/offline button that you may need to press so
the printer can start printing. Press the button to put the
printer online.
If the printer you want to print to is not the default
printer, make sure that you have selected it in the printer
setup.
To set a default printer:
1
Click
(
Start
), then click
Control Panel
. The
Control
Panel
window opens.
2
Click
Hardware and Sound
.
3
Click
Printers
.
4
Right-click the name of the printer you want to be the
default printer, then click
Set as Default Printer
.
Reinstall the printer driver. See the guide that came with
your printer for instructions on installing the printer
driver.
You see a “Printer queue is full” error message
Make sure that the printer is not set to work offline.
To make sure that the printer is not set to work offline:
1
Click
(
Start
), then click
Control Panel
. The
Control
Panel
window opens.
2
Click
Hardware and Sound
.
3
Click
Printers
.
4
If the printer status is
Offline
, right-click the name
of the printer you want to use, then click
Use Printer
Online
to set the printer to work online.
Wait until files have been printed before sending
additional files to the printer.
If you print large files or many files at one time, you may
want to add additional memory to the printer. See the
printer documentation for instructions for adding
additional memory.