HP 100B Maintenance & Service Guide HP 100B All-in-One - Page 93

USB Key Provisioning file has, Invalid Electronic Serial Number

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Table A-1 Numeric Codes and Text Messages (continued) Control panel message Description Recommended action 2219-USB Key Provisioning file has invalid header identifier Provisioning file contained on the USB key has been corrupted or is not a valid version for the current ME firmware. 1. Recreate the provisioning file using third party management console software. 2. If the error persists and system BIOS has been recently updated, restore previous system BIOS version. Otherwise, update the ME firmware version. 3. If the error still persists, replace the system board. 2220-USB Key Provisioning file has mismatch version Provisioning file contained on the USB key is 1. Reboot the computer. not a valid version for the current ME firmware. 2. If the error persists and system BIOS has been recently updated, restore previous system BIOS version. Otherwise, update the ME firmware version. 3. If the error still persists, replace the system board. 2230-General error during MEBx execution Error occurred during MEBx execution which 1. Reboot the computer. fails into the "General" grouping. Status information displayed along with the error 2. If the error persists, update to the latest provides further clarity into the failure. MEBx BIOS version and ME firmware version. handles transference of information between the system BIOS and ME firmware. 3. If the error still persists, replace the system board. 2231-ME error during MEBx execution Error occurred during MEBx execution which 1. Reboot the computer. fails into "ME" grouping. 2. If the error persists, update to the latest BIOS version and ME firmware version. 3. If the error still persists, replace the system board. 2232-AMT error during MEBx execution Error occurred during MEBx execution which 1. Reboot the computer. fails into "AMT" grouping. 2. If the error persists, update to the latest BIOS version and ME firmware version. 3. If the error still persists, replace the system board. 2233-HECI error during MEBx execution Error occurred during MEBx execution which 1. Reboot the computer. fails into "MEI or HECI" grouping. 2. If the error persists, update to the latest BIOS version and ME firmware version. 3. If the error still persists, replace the system board. Invalid Electronic Serial Number Electronic serial number is missing. Enter the correct serial number in Computer Setup. POST Numeric Codes and Text Messages 85

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Table A-1
Numeric Codes and Text Messages (continued)
Control panel message
Description
Recommended action
2219-USB Key Provisioning file has invalid
header identifier
Provisioning file contained on the USB key
has been corrupted or is not a valid version
for the current ME firmware.
1.
Recreate the provisioning file using third
party management console software.
2.
If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
Otherwise, update the ME firmware
version.
3.
If the error still persists, replace the
system board.
2220-USB Key Provisioning file has
mismatch version
Provisioning file contained on the USB key is
not a valid version for the current ME
firmware.
1.
Reboot the computer.
2.
If the error persists and system BIOS
has been recently updated, restore
previous system BIOS version.
Otherwise, update the ME firmware
version.
3.
If the error still persists, replace the
system board.
2230-General error during MEBx execution
Error occurred during MEBx execution which
fails into the “General” grouping. Status
information displayed along with the error
provides further clarity into the failure. MEBx
handles transference of information between
the system BIOS and ME firmware.
1.
Reboot the computer.
2.
If the error persists, update to the latest
BIOS version and ME firmware version.
3.
If the error still persists, replace the
system board.
2231-ME error during MEBx execution
Error occurred during MEBx execution which
fails into “ME” grouping.
1.
Reboot the computer.
2.
If the error persists, update to the latest
BIOS version and ME firmware version.
3.
If the error still persists, replace the
system board.
2232-AMT error during MEBx execution
Error occurred during MEBx execution which
fails into “AMT” grouping.
1.
Reboot the computer.
2.
If the error persists, update to the latest
BIOS version and ME firmware version.
3.
If the error still persists, replace the
system board.
2233-HECI error during MEBx execution
Error occurred during MEBx execution which
fails into “MEI or HECI” grouping.
1.
Reboot the computer.
2.
If the error persists, update to the latest
BIOS version and ME firmware version.
3.
If the error still persists, replace the
system board.
Invalid Electronic Serial Number
Electronic serial number is missing.
Enter the correct serial number in Computer
Setup.
POST Numeric Codes and Text Messages
85