HP 418800-B21 HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434
HP 418800-B21 - StorageWorks Modular Smart Array 70 Storage Enclosure Manual
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- HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 1
HP StorageWorks 70 Modular Smart Array User Guide This guide provides information about the HP StorageWorks 70 Modular Smart Array Enclosure. Installation, cabling, configuration, and troubleshooting procedures are included. Part number: 434893-003 Third edition: February 2010 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 2
to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 3
on best practices ...26 Powering on disk enclosures 31 Verifying the operating status of the disk enclosures 27 4 Configuring the enclosure 29 Configuration overview ...29 Supported software tools ...29 70 Modular Smart Array User - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 4
31 Powering off disk enclosures ...32 Updating disk enclosure firmware 32 6 Troubleshooting 33 When the enclosure does not start 33 Diagnostic steps ...34 Are 7 Support and other resources 41 Contacting HP ...41 Before you contact HP ...41 HP contact information ...41 Subscription service ...41 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 5
Preventing electrostatic discharge 51 Grounding methods to prevent electrostatic discharge 51 C Specifications 53 Environmental specifications ...53 Storage enclosure specifications 53 Acronyms and Abbreviations 55 Index 57 70 Modular Smart Array User Guide 5 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 6
1 Hardware features and LED descriptions Front panel components 1 disk drive bays 2 Front unit ID (UID) module Front panel LEDs 1 Heartbeat LED 2 Fault LED 3 UID button/LED Green = System activity Off = No system activity Amber = Fault condition Off = No fault condition Blue = Identified - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 7
= System activity Amber = Fault Off = No system activity Blue = Identified Blue flashing = Active remote management Off = No active remote management 70 Modular Smart Array User Guide 7 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 8
3 Heartbeat LED Green = System activity Amber = Fault Off = No system activity 4 Fan module LED Green = Normal operation Amber = Fault condition Off = Fan unseated form connector or failed 5 System fault LED Amber = Fault condition Off = No fault condition Green = On 6 Power On/Standby - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 9
drive as soon as possible. Off Off The drive is offline, a spare, or not configured as part of an array. 70 Modular Smart Array User Guide 9 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 10
: Depending on your environment, you can also view device information through management software utilities, such as the HP System Management Home page, HP Systems Insight Manager (HP SIM), Storage Management Utility (SMU), or Command Line Interface (CLI). 10 Hardware features and LED descriptions - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 11
following types of deployments are supported: • Single domain In a controller cards are supported for use with this disk enclosure. For more information, see the QuickSpecs for the disk enclosures are supported for use with this disk enclosure. For more information, see the QuickSpecs for the disk - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 12
12 Deployment types - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 13
Space and airflow requirements To allow for servicing and adequate airflow, observe the following to the back of another rack or row of racks. HP enclosures draw in cool air through the front door and expel door insert [P/N 327281-B21 (42U) or P/N 157847-B21 (22U)] to provide proper front-to-back - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 14
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and to prevent damage to the equipment: • Front and rear doors-If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly distributed - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 15
outlet strips for the enclosure is not recommended. Rack planning resources The rack resource kit ships with all HP-branded or Compaq-branded 9000, 10000, and H9 Series racks. For more information on the content of than one com- ponent is extended for any reason. 70 Modular Smart Array User Guide 15 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 16
• SAS cable Rack mounting hardware kit contents The rack mounting hardware kit provides the required components for quick deployment in Compaq-branded, HP-branded, and most square- and round-hole third-party racks. The adjustable feature of the rack rails enables installation in racks with depths - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 17
back ends of the rail. 4. Install four round-hole pins into the rail. 5. Repeat steps 3 and 4 for the second rail. 70 Modular Smart Array User Guide 17 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 18
Installing the enclosure into the rack To install the enclosure into a rack: 1. Secure the front end of the rails to the rack. IMPORTANT: Do not remove the pins from the ends of the rack rails unless you are converting the rails for use in round-hole racks. These load-bearing pins are designed to - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 19
.com/hp. Follow the enclosure-specific instructions on supported disk drives, see the QuickSpecs for the disk enclosure, available on the MSA70 website. Disk drive guidelines When adding disk drives to the enclosure, observe the following general guidelines: 70 Modular Smart Array User Guide - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 20
• Follow industry-standard practices when handling disk drives. Internal storage media can be damaged when drives are shaken, dropped, or roughly placed on a work surface. • When installing a disk drive, press firmly to make sure the drive is fully seated in the drive bay and then close the latch - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 21
(see Hard drive LED combinations). IMPORTANT: For proper airflow and cooling, a blank must remain installed in all unused drive bays. 70 Modular Smart Array User Guide 21 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 22
operating system version, and service packs are supported for use with the disk enclosure. For more information, see the QuickSpecs for the disk enclosure. • Install all operating-system-specific service packs, patch kits, or other required tools. • Install HP system management and monitoring tools - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 23
server or controller enclosure, use a supported SAS cable. NOTE: The left connector for SAS cabling: • Only use supported SAS cables with 3-GB connectors. • ships standard with the enclosure. HP recommends using the shortest cable possible, however, other supported cable lengths between SAS ports are - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 24
number of supported cascaded disk enclosures varies per disk enclosure model and installation environment. For more information, see the QuickSpecs for the disk enclosure and the controller or controller enclosure, available on the HP storage website: http://www.hp.com/go - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 25
cause and duration of the power outage, you can use this time to properly shut down your storage sub-system. 70 Modular Smart Array User Guide 25 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 26
Powering on the disk enclosure After disk enclosures are physically installed and cabled, power on all devices and verify that they are operating properly. Power on best practices Observe the following best practices before powering on the disk enclosure for the first time: • Complete the server, - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 27
between the devices, check the availability of your power source, review the installation procedures, and remove and reinsert the module. 70 Modular Smart Array User Guide 27 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 28
28 Installing the enclosure - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 29
or drivers. Instructions are included with the controller or controller enclosure. • Updating disk enclosure firmware. Instructions are included with support information, see the QuickSpecs and user documents for the server and controller or controller enclosure. 70 Modular Smart Array User Guide 29 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 30
30 Configuring the enclosure - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 31
" message. Cancel out of this window to prevent the installation of unsupported software. 6. Verify that each component is operating properly. 70 Modular Smart Array User Guide 31 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 32
Storage Management Utility (SMU), or Command Line Interface (CLI). To obtain the latest-available firmware and software, see the HP website: http://www.hp.com/ support. To perform the update, follow the procedures for your environment: • For server connect environments, execute the downloaded Smart - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 33
6 Troubleshooting When the enclosure does not start If the enclosure does not power up: 1. Verify that the server, monitor, and enclosure are plugged in. 2. to on (solid green). b. The fans spin up to a high speed, and then spin down to a normal operating speed. 70 Modular Smart Array User Guide 33 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 34
an authorized service provider for as- sistance. Recognizing disk drive failure In an HP enclosure, a HP SIM can detect failed drives remotely across a network. (For more information about HP SIM, see the documentation on the Management CD.) • ADU lists all failed drives. 34 Troubleshooting - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 35
• CPQONLIN identifies failed drives in a NetWare environment. For additional information about diagnosing disk drive problems, see the HP ProLiant Servers Troubleshooting Guide. CAUTION: Sometimes, a drive that has previously failed may seem to be operational after the system is power-cycled or, for - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 36
mark the drives as failed when the server is powered up. Before replacing a degraded drive: • Open HP SIM and inspect the Error Counter window for each physical drive in the same array to confirm that no other the replacement drive. This process is called automatic data recovery, 36 Troubleshooting - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 37
data from backup. Drive failure in a NetWare environment Use CPQONLIN to identify and monitor drive failure status in a NetWare environment. 70 Modular Smart Array User Guide 37 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 38
-plug drives, an amber drive failure LED illuminates. 2. If the unit containing the failed drive does not support hot-plug drives, perform a normal shutdown. 3. Remove the failed drive and replace it with a drive that the drive rebuild is complete, the online LED is illuminated. 38 Troubleshooting - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 39
the console notifying the user that a physical drive is in a degraded state. CPQONLIN also shows that the drive has failed. 70 Modular Smart Array User Guide 39 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 40
40 Troubleshooting - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 41
/us/en/wwcontact.html. For HP technical support: • In the United States, for contact options see the Contact HP United States website: nl http://welcome.hp.com/country/us/en/contact_us.html. To contact HP by phone: • Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 42
become the property of HP. Related information Websites • HP: http://www.hp.com • HP storage: http://www.hp.com/go/storage • HP support: http://www.hp.com/support • HP manuals: http://www.hp.com/support/manuals • HP downloads: http://www.hp.com/support/downloads Document conventions and - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 43
or specific instructions. NOTE: Provides additional information. TIP: Provides helpful hints and shortcuts. Customer self repair HP customer self about CSR, contact your local service provider or see the CSR website: nl http://www.hp.com/go/selfrepair. This product Smart Array User Guide 43 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 44
44 Support and other resources - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 45
potential of the device as well as additional operating instructions for the user. FCC rating label The FCC rating and used in accordance with the instructions, may cause harmful interference to radio installed and used in accordance with the instructions, may cause harmful interference to radio - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 46
this product, contact us by mail or telephone: • Hewlett-Packard Company P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000 • 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded or monitored.) For questions regarding this FCC declaration, contact us - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 47
EMC Directive 89/336/EEC CE Compliance of this product is valid only if powered with the correct HP-provided and CE marked AC adapter. If this product has telecommunication functionality, it also complies with the products incorporating 5GHz Wireless LAN devices 70 Modular Smart Array User Guide 47 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 48
. For compliance requirements, users should verify with their supplier, local HP office or Telecommunications authority. Disposal of waste equipment by users in your local city office, your household waste disposal service or the shop where you purchased the product. Japanese notice BSMI - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 49
Korean notice Class A equipment Class B equipment Power cord statement for Japan 70 Modular Smart Array User Guide 49 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 50
50 Regulatory compliance notices - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 51
feet when standing on conductive floors or dissipating floor mats. • Use conductive field service tools. • Use a portable field service kit with a folding static-dissipating work mat. If you do not have any product installation, contact an authorized reseller. 70 Modular Smart Array User Guide 51 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 52
52 Electrostatic discharge - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 53
457 m/min (1500 ft/min) Storage enclosure specifications Specification Height Depth Value 8.8 cm (3.47 in) 59 cm (23.25 in) 70 Modular Smart Array User Guide 53 - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 54
Specification Width Weight (maximum) Weight (no drives installed) Value 44.80 cm (17.64 in) 21.77 kg (48 lb) 15.88 kg (35 lb) 54 Specifications - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 55
Management Log Modular Smart Array HP Storage Works 70 Modular Smart Array Enclosure National Electrical Code National Electrical Manufacturers Association National Fire Protection Association Option ROM Configuration for Arrays Open Services Event Manager ProLiant Support Pack redundant array of - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 56
56 Acronyms and Abbreviations - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 57
to the controller, 23 cables, supported, 23 cabling guidelines, 23 Canadian 6 rear panel, 7 supported disk drives, 19 compromised fault initial tasks, 29 supported software tools, 29 connecting disk drives installing, 19 replacing, 36 supported, 19 disk enclosure verifying the status of - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 58
HP technical support, 41 I installing disk drives, 19, 20 enclosure into rack, 18 hardware options, 19 interim recovery mode, 38 J Japanese notice, 48 K kit contents, 16 Korean notices, 49 L LEDs of enclosure at startup, 27 troubleshooting server for disk enclosure, 22 problem diagnosis, 33 R rack - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 59
31 static electricity, 51 Subscriber's Choice, HP, 41 supported cables, 23 symbols in text, 42 T technical support HP, 41 service locator website, 42 temperature requirements, 14 text symbols, 42 troubleshooting, 33 troubleshooting disk drives, 9 U utilities, supported, 29 V verifying the status of - HP 418800-B21 | HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 60
60
HP StorageWorks
70 Modular Smart Array User Guide
This guide provides information about the HP StorageWorks 70 Modular Smart Array Enclosure. Installation,
cabling, configuration, and troubleshooting procedures are included.
Part number: 434893
–
003
Third edition: February 2010