HP 418800-B21 HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 33

Troubleshooting, When the enclosure does not start

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6 Troubleshooting When the enclosure does not start If the enclosure does not power up: 1. Verify that the server, monitor, and enclosure are plugged in. 2. Verify that the server and monitor are working. 3. Verify that the power source is working: a. Ensure that the Power On/Standby button was pressed firmly and held for approximately three seconds. b. View the system power LED on the back panel (see Rear panel LEDs and buttons). 4. Verify that the power supplies are working properly by viewing the power supply LEDs on the back panel (see Rear panel LEDs and buttons). 5. Disconnect the AC power cords from both enclosure power supplies and reconnect them. 6. Restart the enclosure. IMPORTANT: If the system does not restart, proceed to Diagnostic steps. 7. Check the enclosure for the following normal power-up sequence to be sure that the system meets the minimal hardware requirements and is powered up during normal operations: a. The front panel power LED turns from standby/off (amber) to on (solid green). b. The fans spin up to a high speed, and then spin down to a normal operating speed. 70 Modular Smart Array User Guide 33

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6 Troubleshooting
When the enclosure does not start
If the enclosure does not power up:
1.
Verify that the server, monitor, and enclosure are plugged in.
2.
Verify that the server and monitor are working.
3.
Verify that the power source is working:
a.
Ensure that the Power On/Standby button was pressed firmly and held for approximately
three seconds.
b.
View the system power LED on the back panel (see
Rear panel LEDs and buttons
).
4.
Verify that the power supplies are working properly by viewing the power supply LEDs on the
back panel (see
Rear panel LEDs and buttons
).
5.
Disconnect the AC power cords from both enclosure power supplies and reconnect them.
6.
Restart the enclosure.
IMPORTANT:
If the system does not restart, proceed to
Diagnostic steps
.
7.
Check the enclosure for the following normal power-up sequence to be sure that the system meets
the minimal hardware requirements and is powered up during normal operations:
a.
The front panel power LED turns from standby/off (amber) to on (solid green).
b.
The fans spin up to a high speed, and then spin down to a normal operating speed.
70 Modular Smart Array User Guide
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