5 Operation and management
.............................................................
31
Powering on disk enclosures
.......................................................................................................
31
Powering off disk enclosures
.......................................................................................................
32
Updating disk enclosure firmware
...............................................................................................
32
6 Troubleshooting
...............................................................................
33
When the enclosure does not start
..............................................................................................
33
Diagnostic steps
.......................................................................................................................
34
Are the power supply/fan module LEDs green?
......................................................................
34
Is the system power LED green?
............................................................................................
34
Recognizing disk drive failure
.....................................................................................................
34
Effects of a disk drive failure
................................................................................................
35
Compromised fault tolerance
...............................................................................................
35
Recovering from compromised fault tolerance
.........................................................................
35
Factors to consider before replacing disk drives
............................................................................
36
Automatic data recovery (rebuild)
...............................................................................................
36
Time required for a rebuild
..................................................................................................
37
Failure of another drive during rebuild
..................................................................................
37
Drive failure in a NetWare environment
.......................................................................................
37
Failed drives or interim recovery mode
..................................................................................
38
Handling disk drive failures
.................................................................................................
38
7 Support and other resources
..............................................................
41
Contacting HP
..........................................................................................................................
41
Before you contact HP
.........................................................................................................
41
HP contact information
........................................................................................................
41
Subscription service
............................................................................................................
41
Documentation feedback
.....................................................................................................
42
Related information
...................................................................................................................
42
Websites
...........................................................................................................................
42
Document conventions and symbols
.............................................................................................
42
Customer self repair
..................................................................................................................
43
Rack stability
............................................................................................................................
43
A Regulatory compliance notices
..........................................................
45
Regulatory compliance identification numbers
..............................................................................
45
Federal Communications Commission notice
................................................................................
45
FCC rating label
................................................................................................................
45
Class A equipment
.............................................................................................................
45
Class B equipment
..............................................................................................................
45
Declaration of conformity for products marked with the FCC logo, United States only
.........................
46
Modifications
...........................................................................................................................
46
Cables
....................................................................................................................................
46
Canadian notice (Avis Canadien)
...............................................................................................
46
European Union regulatory notice
...............................................................................................
47
Disposal of waste equipment by users in private households in the European Union
...........................
48
Japanese notice
........................................................................................................................
48
BSMI notice
.............................................................................................................................
48
Korean notice
...........................................................................................................................
49
Power cord statement for Japan
..................................................................................................
49
B Electrostatic discharge
......................................................................
51
4