HP 418800-B21 HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 4

Operation and management, Troubleshooting, Support and other resources

Page 4 highlights

5 Operation and management 31 Powering on disk enclosures ...31 Powering off disk enclosures ...32 Updating disk enclosure firmware 32 6 Troubleshooting 33 When the enclosure does not start 33 Diagnostic steps ...34 Are the power supply/fan module LEDs green 34 Is the system power LED green 34 Recognizing disk drive failure ...34 Effects of a disk drive failure 35 Compromised fault tolerance 35 Recovering from compromised fault tolerance 35 Factors to consider before replacing disk drives 36 Automatic data recovery (rebuild 36 Time required for a rebuild 37 Failure of another drive during rebuild 37 Drive failure in a NetWare environment 37 Failed drives or interim recovery mode 38 Handling disk drive failures 38 7 Support and other resources 41 Contacting HP ...41 Before you contact HP ...41 HP contact information ...41 Subscription service ...41 Documentation feedback ...42 Related information ...42 Websites ...42 Document conventions and symbols 42 Customer self repair ...43 Rack stability ...43 A Regulatory compliance notices 45 Regulatory compliance identification numbers 45 Federal Communications Commission notice 45 FCC rating label ...45 Class A equipment ...45 Class B equipment ...45 Declaration of conformity for products marked with the FCC logo, United States only 46 Modifications ...46 Cables ...46 Canadian notice (Avis Canadien 46 European Union regulatory notice 47 Disposal of waste equipment by users in private households in the European Union 48 Japanese notice ...48 BSMI notice ...48 Korean notice ...49 Power cord statement for Japan 49 B Electrostatic discharge 51 4

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5 Operation and management
.............................................................
31
Powering on disk enclosures
.......................................................................................................
31
Powering off disk enclosures
.......................................................................................................
32
Updating disk enclosure firmware
...............................................................................................
32
6 Troubleshooting
...............................................................................
33
When the enclosure does not start
..............................................................................................
33
Diagnostic steps
.......................................................................................................................
34
Are the power supply/fan module LEDs green?
......................................................................
34
Is the system power LED green?
............................................................................................
34
Recognizing disk drive failure
.....................................................................................................
34
Effects of a disk drive failure
................................................................................................
35
Compromised fault tolerance
...............................................................................................
35
Recovering from compromised fault tolerance
.........................................................................
35
Factors to consider before replacing disk drives
............................................................................
36
Automatic data recovery (rebuild)
...............................................................................................
36
Time required for a rebuild
..................................................................................................
37
Failure of another drive during rebuild
..................................................................................
37
Drive failure in a NetWare environment
.......................................................................................
37
Failed drives or interim recovery mode
..................................................................................
38
Handling disk drive failures
.................................................................................................
38
7 Support and other resources
..............................................................
41
Contacting HP
..........................................................................................................................
41
Before you contact HP
.........................................................................................................
41
HP contact information
........................................................................................................
41
Subscription service
............................................................................................................
41
Documentation feedback
.....................................................................................................
42
Related information
...................................................................................................................
42
Websites
...........................................................................................................................
42
Document conventions and symbols
.............................................................................................
42
Customer self repair
..................................................................................................................
43
Rack stability
............................................................................................................................
43
A Regulatory compliance notices
..........................................................
45
Regulatory compliance identification numbers
..............................................................................
45
Federal Communications Commission notice
................................................................................
45
FCC rating label
................................................................................................................
45
Class A equipment
.............................................................................................................
45
Class B equipment
..............................................................................................................
45
Declaration of conformity for products marked with the FCC logo, United States only
.........................
46
Modifications
...........................................................................................................................
46
Cables
....................................................................................................................................
46
Canadian notice (Avis Canadien)
...............................................................................................
46
European Union regulatory notice
...............................................................................................
47
Disposal of waste equipment by users in private households in the European Union
...........................
48
Japanese notice
........................................................................................................................
48
BSMI notice
.............................................................................................................................
48
Korean notice
...........................................................................................................................
49
Power cord statement for Japan
..................................................................................................
49
B Electrostatic discharge
......................................................................
51
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