HP 418800-B21 HP StorageWorks 70 Modular Smart Array Enclosure User Guide (434 - Page 41
Support and other resources, Contacting HP, Before you contact HP, HP contact information
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7 Support and other resources Contacting HP Before you contact HP Be sure to have the following information available before you call or contact HP: • Technical support registration number (if applicable) • Product serial number • Product model name and number • Product identification number • Applicable error message • Add-on boards or hardware • Third-party hardware or software • Operating system type and revision level HP contact information For the name of the nearest HP authorized reseller: • See the Contact HP worldwide (in English) website: nl http://welcome.hp.com/country/us/en/wwcontact.html. For HP technical support: • In the United States, for contact options see the Contact HP United States website: nl http://welcome.hp.com/country/us/en/contact_us.html. To contact HP by phone: • Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls might be recorded or monitored. • If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more inform- ation about Care Packs, see the HP website: nl http://www.hp.com/hps. • In other locations, see the Contact HP worldwide (in English) website: nl http:// welcome.hp.com/country/us/en/wwcontact.html. Subscription service HP recommends that you register your product at the Subscriber's Choice for Business website: nl http://www.hp.com/go/e-updates. After registering, you will receive email notification of product enhancements, new driver versions, firmware updates, and other product resources. 70 Modular Smart Array User Guide 41