HP 9040 HP MFP Digital Sending Software v. 4 - Support Guide - Page 32

Sources for information about problems Sources for information about problems Source Description MFP online Help system MFPs feature an online Help system that provides instructions for resolving common problems. To gain access to Help, press ? on the control panel. Activity log messages The activity log is a record of digital sending events and is probably your best tool for troubleshooting. It contains information, warning, and error messages that can help you resolve problems. See the following: ● "Using the activity log" on page 22 for information about how to open and use the activity log ● The Help file for the HP MFP DSS Configuration Utility for a list of messages and recommended actions Event log messages The event log is a record for HP DSS v. 4 running on the Windows server computer. See the following: ● "Using the Windows event log" on page 23 for information on how to open the event log ● "Windows viewer log messages" on page 31 for a list of messages and recommended actions Control panel messages Messages appear on the MFP control panel to report digital sending problems. See the following: ● "Control panel messages" on page 33 for a list of messages and recommended actions HP MFP DSS Configuration Utility messages Messages appear in the HP MFP DSS Configuration Utility when problems occur. See the following: ● "HP MFP DSS Configuration Utility messages" on page 36 for a list of messages and recommended actions Alert notifications You can choose to receive e-mail alert notifications when digital sending problems occur. See "Using the General tab" on page 3 26 Chapter 3 - Troubleshooting ENWW