Table of contents
1
Introduction
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1
Most-common issues resolution
...................................................................................................
1
2
Troubleshooting print-quality issues
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3
General advice
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4
Horizontal lines across the image (banding)
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4
Lines are too thick, too thin or missing
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5
Lines appear stepped or jagged
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5
Lines print double or in the wrong colors
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6
Lines are discontinuous
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7
Lines are blurred
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7
Line lengths are inaccurate
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8
The whole image is blurry or grainy
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8
The paper is not flat
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9
The print is scuffed or scratched
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9
Ink marks on the paper
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10
Black ink comes off when you touch the print
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11
Edges of objects are stepped or not sharp
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11
Edges of objects are darker than expected
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11
Horizontal lines at the end of a cut sheet print
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11
Vertical lines of different colors
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12
White spots on the print
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12
Colors are inaccurate
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12
Colors are fading
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13
The image is incomplete (clipped at the bottom)
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13
The image is clipped
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14
Some objects are missing from the printed image
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15
A PDF file is clipped or objects are missing
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15
The Image Diagnostics Print
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15
If you still have a problem
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17
3
Troubleshooting scan-quality issues
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18
Random vertical lines
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19
Wrinkles or folds
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19
Line discontinuities
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20
Grain in area fills when scanning plain paper
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21
Small color differences between adjacent CIS modules
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22
ENWW
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