HP Dv7-2170us HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide
HP Dv7-2170us - Pavilion Entertainment - Core 2 Duo 2.26 GHz Manual
UPC - 884962256558
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- HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 1
HP Pavilion dv7 Entertainment PC Maintenance and Service Guide - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 2
are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 3
, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 4
iv Safety warning notice - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 5
...13 Rear component ...14 Right-side components ...14 Left-side components ...15 Bottom components ...16 3 Illustrated parts catalog Service tag ...17 Computer major components ...18 Display assembly components ...26 Flush glass display assembly spare parts 26 Cable Kit ...28 Mass storage devices - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 6
guidelines 40 Equipment guidelines 41 Component replacement procedures 42 Service tag ...42 Computer feet ...43 Battery ...44 Optical drive ...45 Primary hard drive cover ...46 Hard drive ...48 WLAN module ...50 RTC battery ...53 Memory module ...54 Secondary hard drive cover 56 TV tuner - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 7
menu 101 Diagnostics menu ...102 6 Specifications Computer specifications ...103 17.3-inch, HD+ AntiGlare display specifications (some models also support flush glass panel cover) ...104 17.3-inch HD+ BrightView display specifications 105 Hard drive specifications ...106 Blu-ray ROM DVD±R/RW - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 8
-11 (modem) ...142 RJ-45 (network) ...142 Universal Serial Bus ...143 10 Power cord set requirements Requirements for all countries or regions 144 Requirements for specific countries or regions 145 11 Recycling Battery ...146 Display ...146 Index ...152 viii - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 9
1 Product description Category Product Name Processors Chipset Description Computer models equipped with M96 system board and graphics subsystems with discrete memory HP Pavilion dv7 Entertainment PC √ AMD Turion™ X2 Ultra Dual-Core ZM-86, 35- √ W, 2.40-GHz with 2-MB L2 cache AMD Turion X2 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 10
with M92 system board and graphics subsystems with discrete memory √ Computer models equipped with graphics subsystems with UMA memory √ 2 SODIMM slots-customer accessible/ √ √ √ upgradable PC2-6400, 800-MHz, DDR2 √ √ √ Dual-channel support √ √ √ 2 Chapter 1 Product description - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 11
Hard drives Optical drives Description Computer models equipped with M96 system board and graphics subsystems with discrete memory Supports up to 8192 MB system memory √ ● 8192-MB total system memory (4096 MB × 2, dual-channel) ● 6144-MB total system memory (2048 MB × 1 + 4096 MB × 1) ● 4096 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 12
discrete memory Computer models equipped with graphics subsystems with UMA memory Serial ATA √ √ √ Fixed (1 screw for removal) √ √ √ Support for 4322 802.11a/b/g/n WLAN module √ √ √ Broadcom 4322 802.11a/b/g/n + Bluetooth® √ √ √ WLAN module Broadcom BCM4312 802.11b/g WLAN module √ √ - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 13
system board and graphics subsystems with discrete memory Computer models equipped with graphics subsystems with UMA memory Broadcom BCM4312 802.11b/g + Bluetooth √ √ √ WLAN module Wireless Integrated DVB-T TV tuner module* (select √ √ models only) Support for TV tuner antennas for both - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 14
and graphics subsystems with discrete memory √ Computer models equipped with graphics subsystems with UMA memory √ Touchpad supports 2-way scrolling √ √ √ Taps enabled as default √ √ √ 8-cell 2.55-Ah Li-ion battery √ √ √ 6-cell 2.20-Ah Li-ion battery √ √ √ 90-W AC adapter with - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 15
devices. NOTE: The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from your country or region. These notices are located in Help and Support. Record sound. On: The webcam is in use. Records audio and - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 16
TouchPad Component Description (1) TouchPad light ● White: TouchPad is enabled. ● Amber: TouchPad is disabled. (2) TouchPad* Moves the pointer and selects or activates items on the screen. (3) Left TouchPad button* Functions like the left button on an external mouse. (4) TouchPad on/off - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 17
has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer. To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options. Produce sound. Mutes and restores - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 18
a password logon. *This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support. Keys Component (1) esc key (2) fn key (3) Windows logo key (4) Windows applications key (5) Integrated numeric keypad keys (6) Function - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 19
is on. ● Amber: Computer sound is off. On: The volume scroll zone is being used to decrease speaker volume. On: The volume scroll zone is being used to increase speaker volume. ● On: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth® device, is on - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 20
are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive is being accessed. ● Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 21
computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level. ● Blinking: The hard drive or optical drive is being accessed. ● Amber: HP changing factory settings, refer to the user guides located in Help and Support. Front components 13 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 22
Rear component Component Vent Right-side components Description Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 23
on your computer model, the computer may include a USB port only. Connects an optional USB device. Connects an optional IEEE 1394 or 1394a device, such as a camcorder. On: A digital card is being accessed. Supports the following optional digital card formats: ● Memory Stick (MS) ● Memory Stick Pro - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 24
hard drive bay (5) Integrated subwoofer (6) Primary hard drive bay Description Holds the battery. Releases the battery from the battery bay. Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 25
specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. (5) Warranty - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 26
Computer major components Item (1) Description 17.3-inch display assembly (includes wireless antenna transceivers and cables) HD+ flush glass AntiGlare display assembly with webcam and 2 microphones, Moonlight White Spare part number 516296-001 18 Chapter 3 Illustrated parts catalog - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 27
in Expresso Black color and painted finish Denmark, Norway, and Sweden 519266-DH1 French Canada 519266-121 Keyboards in Espresso Black color and molded finish Belgium 519265-A41 France 519265 in Moonlight White color and molded finish Belgium 516356-A41 Computer major components 19 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 28
Norway, and Sweden 516357-DH1 France 516357-051 French Canada 516357-121 Germany 516357-041 Italy 516357-061 The Netherlands United States 516357-001 Bluetooth® module 483113-001 NOTE: The Bluetooth module kit does not include a Bluetooth module cable. The Bluetooth module cable is - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 29
graphics subsystem and 1 GB of dedicated memory ● With discrete graphics subsystem and 512 MB of dedicated memory ● With UMA graphics subsystem and shared memory 509403-001 509404-001 509402-001 Modem Drive with LightScribe 509419-001 Optical drive board 533734-001 Computer major components 21 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 30
with teletext, full function (not illustrated) 465541-001 Hard drives (Support for both primary and secondary hard drives. Each hard drive includes battery 449729-001 Memory modules (800-MHz, PC2-6400, 2-SODIMM) 4096-MB memory module 509411-001 2048-MB memory module 509410-001 1024-MB memory - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 31
, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Broadcom 4322 802.11a/b/g/n WLAN module: ● For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, 504664-001 Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 32
Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe Atheros 9285G 802.11b/g WiFi Adapter: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, 518436-001 and the U.S. Virgin Islands ● For use in Afghanistan, Albania, Algeria - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 33
part number Atheros 9280AGN 802.11a/b/g/n WiFi Adapter: ● For use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, 518437- Battery 8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models 509422-001 6-cell, 47-Wh, 2.2-Ah Li-ion battery for use with all computer - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 34
Display assembly components Flush glass display assembly spare parts Item (1) (2) (3) (4) (5) (6) (7) Description Spare part number Display enclosure (includes wireless antenna transceivers and cables and logo LED board and cable) Moonlight White display enclosure 516304-001 Espresso Black - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 35
Item (8) Description Display panel Display Cable Kit (not illustrated), includes display panel cable, and microphone receiver and cable Display Rubber Kit (not illustrated), includes display bezel rubber screw covers Display Screw Kit (not illustrated) Spare part number 516307-001 516308-001 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 36
Cable Kit Item (1) (2) (3) Description Cable Kit Bluetooth module cable TV tuner module cable and connector Modem module cable and RJ-11 jack Spare part number 537857-001 28 Chapter 3 Illustrated parts catalog - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 37
Mass storage devices Item (1) (2) Description Spare part number Hard drive (Support for both primary and secondary hard drives. Each hard drive includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators): ● - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 38
Greece, the Netherlands, Norway, Portugal, Spain, and Sweden Canada, French Canada, Latin America, Thailand, and the United States Denmark Italy 449729-001 463955-001 463958-001 465541-001 482899-003 Description RTC battery 90-W AC adapter 65-W AC adapter Full-function remote control with - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 39
module (does not include a Bluetooth module cable) NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 537857-001. See Cable Kit on page 28 for more Cable Kit spare part information. Power cord, 3-pin, for use in Canada, French Canada, Latin America, Thailand, and - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 40
MB of dedicated memory (includes replacement thermal material) 17.3-inch raw display panel with HD+ BrightView LED Memory module, 800-MHz, PC2-6400, 1024-MB Memory module, 800-MHz, PC2-6400, 2048-MB Memory module, 800 Drive 8-cell 73-Wh, 2.55-Ah Li-on battery 32 Chapter 3 Illustrated parts catalog - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 41
516356-061 516356-071 516356-131 516356-141 516356-A41 516356-B31 516356-BG1 516357-001 516357-031 Description 6-cell 47-Wh, 2.2-Ah Li-on battery Modem module for use in all countries and regions except Australia and New Zealand NOTE: The modem module spare part kit does not include a modem - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 42
use only with computer models with flush glass display assemblies Hard Drive Hardware Kit Hard drive cover for use with both primary and secondary hard drives Power button board with cable Audio board with cable USB board with cable Atheros 9285G 802.11b/g WiFi Adapter for use in Canada, the Cayman - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 43
, Zambia, and Zimbabwe Atheros 9280AGN 802.11a/b/g/n WiFi Adapter for use in Canada, the Cayman Islands, Guam, Puerto Rico, the United States, and the Display enclosure, Espresso Black Display enclosure for use only with computer models with Flush Glass display assemblies, Espresso Black Espresso - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 44
the Netherlands Espresso Black keyboard with painted finish for use in French Canada Espresso Black keyboard with painted finish for use in Denmark, Norway for use only with computer models with flush glass display assemblies Bottom hinge covers for use only with computer models with flush glass - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 45
P0 and P1 screwdrivers ● Flat-bladed screwdriver Service considerations The following sections include some of the procedures. NOTE: As you remove each subassembly from the computer, place the subassembly (and all accompanying screws) away from instructions. Preliminary replacement requirements 37 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 46
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 47
may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 48
material. ● Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment. ● Use conductive field service tools, such as cutters, screwdrivers, and vacuums. ● When fixtures must directly contact dissipative surfaces, use fixtures made only of static - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 49
with ground cords of one megohm resistance ● Static-dissipative tables or floor mats with hard ties to the ground ● Field service kits ● Static awareness labels ● Material-handling packages ● Nonconductive plastic bags, tubes, or boxes ● Metal tote boxes ● Electrostatic voltage levels and - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 50
specific information about the product's hardware components. The part number helps a service technician to determine what components and parts are needed. (4) Model description: This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. (5) Warranty - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 51
Computer feet The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 516326-001. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below. Component replacement procedures 43 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 52
unplugging the AC adapter from the computer. Remove the battery: 1. Turn the computer upside down on a flat surface. 2. Slide the battery release latch (1) to release the battery. 3. Pivot the battery (2) upward and remove it from the computer. To install the battery, insert the rear edge of the - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 53
unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). Remove the optical drive: 1. Position the computer with front toward you. 2. Remove the Phillips PM2.5×7.0 screw (1) that secures the optical drive to - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 54
system. 2. Disconnect all external devices connected to the computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). Remove the primary hard drive - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 55
2. Lift the right side of the hard drive cover (2), and remove the cover (3). Component replacement procedures 47 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 56
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 46). If you are removing the secondary hard drive, - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 57
2. Remove the hard drive (4). 3. If it is necessary to replace the hard drive bracket or any of the hard drive bracket components, remove the two Phillips PM3.0x4.0 screws (1) from each side of the hard drive. 4. Lift the bracket (2) straight up to remove it from the hard drive. NOTE: The four - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 58
, Zaire, Zambia, and Zimbabwe 504664-002 Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, 504593-001 Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States Broadcom BCM4312 802.11b/g WLAN module - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 59
and Zimbabwe 518436-002 Atheros 9280AGN 802.11a/b/g/n WiFi Adapter for use in Canada, the Cayman Islands, Guam, 518437-001 Puerto Rico, the United States these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 60
or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support. 1. Disconnect the WLAN antenna cables (1) from the WLAN module. NOTE: The black WLAN antenna cable is connected - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 61
from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 46). Remove the RTC battery: Pull the RTC battery up to remove it from the socket on the system board - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 62
the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 46). Remove the memory module: NOTE: This computer has both primary and expansion memory modules. The primary memory module is located on the - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 63
Reverse this procedure to install a memory module. Component replacement procedures 55 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 64
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 46). NOTE: The primary hard drive cover must be - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 65
by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the primary hard drive cover (see Primary hard drive cover on page 46). 6. Remove the secondary hard drive cover (see Secondary - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 66
Reverse this procedure to install the TV tuner module. 58 Chapter 4 Removal and replacement procedures - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 67
part number 516300-001 519269-001 Keyboards in Espresso Black color and painted finish For use in country or region Denmark, Norway, and Sweden French Canada Spare Part number 519266-DH1 519266-121 Keyboards in Espresso Black color and molded finish For use in country or region Spare part number - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 68
and painted finish France 516357-051 French Canada 516357-121 Germany 516357-041 Italy 516357- computer. 3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 69
(1) Two Phillips PM2.5×7.0 screws located in the back corners that secure the keyboard to the computer (2) Four Phillips PM2.5×4.0 screws located in the battery bay that secure the switch cover to the computer (3) Three Phillips PM2.5×7.0 screws located in the primary hard drive bay that secure the - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 70
7. Remove the four Phillips PM2.0×3.0 screws (1) that secure the keyboard to the computer. 8. Lift the rear edge of the keyboard (2) and slide the keyboard (3) back until the keyboard connector on the system board is accessible. 9. Release the zero - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 71
12. Disconnect the power button board cable (2) from the LIF connector on the system board. 13. Remove the switch cover. Reverse this procedure to install the switch cover and keyboard. Component replacement procedures 63 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 72
by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the primary hard drive (see Hard drive on page 48) 6. Remove the switch cover and keyboard (see Switch cover and keyboard - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 73
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the primary hard drive (see Hard drive on page 48 ) 6. Remove the switch cover and keyboard (see Switch cover and keyboard - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 74
outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the primary hard drive Bluetooth module to the computer. 2. Lift the Bluetooth module up (2) and release the Bluetooth cable from the routing channel (3). 3. Disconnect the Bluetooth - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 75
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the primary hard drive (see Hard drive on page 48). 6. Disconnect the wireless antenna cables from the WLAN module (see WLAN - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 76
the TV tuner cable from the system board (4). CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can result in damage to the display assembly and other computer components. 4. Remove the four Phillips PM2.5×7.0 screws (1) that secure - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 77
the display bezel (4). The display bezel is available using spare part number 516305-001. NOTE: Steps 10 through 14 provide display panel removal information for computer models equipped with a flush glass display panel. See steps 6 through 9 for display panel removal information for - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 78
10. If it is necessary to replace the display bezel or any of the flush glass display assembly internal components, remove the following screw covers and screws: (1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Display Rubber Kit, - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 79
14. Remove the display enclosure (3). The display enclosure is available using spare part numbers 519261-001 (Espresso Black), and 516304-001 (Moonlight White), and includes the display logo LED board and the wireless antenna transceivers and cables. 15. If it is necessary to replace the webcam/ - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 80
18. Disconnect the display panel cable from the display panel (1), and then remove it from the back of the display panel (2). 19. If it is necessary to remove the display hinges and bracket, remove the six Phillips PM2.5x5.0 hinge screws (1) and the four Phillips PM2.0x3.0 screws (2) that secure the - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 81
21. If it is necessary to disassemble the display bracket, remove the two Phillips PM2.5x5.0 screws (1), and remove the center of the bracket (2). Reverse this procedure to reassemble and install the display assembly. Component replacement procedures 73 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 82
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the following components: a. Primary and secondary hard drives (see Hard drive on page 48) b. Optical drive (see Optical drive - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 83
2. Remove the 11 Phillips PM2.5×7.0 screws (1) and the 2 Phillips PM2.5x4.0 screws (2) that secure the top cover to the bottom of the computer. 3. Disconnect the following cables from the system board: (1) TouchPad board LIF cable (2) Fingerprint reader board LIF cable (select models only) Component - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 84
PM2.5x7.0 screws (1), the four Phillips PM2.0x3.0 screws (2), and the four Phillips PM2.5x5.0 screws (3) that secure the top cover to the computer. 5. Remove the top cover by lifting it straight up. Reverse this procedure to install the top cover. 76 Chapter 4 Removal and replacement procedures - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 85
by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 45). c. Switch - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 86
3. Disconnect the modem module cable (3) and remove the modem module from the system board. Reverse this procedure to install the modem module. 78 Chapter 4 Removal and replacement procedures - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 87
outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the following components: on page 57) ● RTC battery (see RTC battery on page 53) ● Memory modules (see Memory module on page 54) ● WLAN module (see Bluetooth module on page 66) ● - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 88
Remove the system board: 1. Disconnect the following cables from the system board: (1) Audio/infrared board cable NOTE: The audio/infrared board cable connects to a LIF connector on the system board. (2) USB board cable NOTE: The USB board cable connects to an LIF connector on the system board. (3) - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 89
4. Remove the system board (2) by sliding it up and to the right at an angle. 5. If it is necessary to remove the optical drive board, grasp the end of the optical drive board and pull it away from the system board. Reverse the preceding procedures to install the optical drive board and the system - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 90
by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 45). c. Switch - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 91
Reverse this procedure to install the audio/infrared board. Component replacement procedures 83 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 92
by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 45). c. Switch - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 93
Reverse this procedure to install the USB board. Component replacement procedures 85 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 94
by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 45). c. Switch - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 95
by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the following components: a. Primary and secondary hard drives (see Hard drive on page 48). b. Optical drive (see Optical drive - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 96
by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the following components: a. Primary and secondary hard drives (see Hard drive on page 48). b. Optical drive (see Optical drive - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 97
h. USB board (see USB board on page 84). i. System board (see System board on page 79). Remove the modem module cable: 1. Release the clips (1) built into the base enclosure that secure the RJ-11 jack and cable. 2. Remove the modem module cable (2) from the clips and routing channel built into the - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 98
by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove the following components: a. Hard drive (see Hard drive on page 48). b. Optical drive (see Optical drive on page 45). c. Switch - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 99
, UMA graphics subsystem memory (includes fan/heat sink assembly) Spare part number 533735-001 533736-001 NOTE: To properly ventilate the computer, allow at least , system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 100
WLAN module (see WLAN module on page 50). d. Memory module (see Memory module on page 54). e. Switch cover and keyboard (see Switch cover and keyboard on page 59). f. Speaker assembly (see Speaker assembly on page 65). g. Bluetooth module (see Bluetooth module on page 66). h. Display assembly (see - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 101
is used on the processor (1) and the heat sink section (4) that services it. Thermal pads are used on the Northbridge chip (2) and Northbridge part kits. NOTE: Steps 5 through 8 apply only to computer models equipped with UMA graphics subsystem memory. 5. Turn the system board upside down, with the - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 102
each time the fan/heat sink assembly is removed. Thermal paste is used on the processor (1) and the heat sink section (4) that services it. Thermal pads are used on the Northbridge chip (2) and Northbridge contact (4), the graphics subsystem chip (3) and graphics/heat sink contact (4). Replacement - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 103
the AC adapter from the computer. 4. Remove the battery (see Battery on page 44). 5. Remove Memory module (see Memory module on page 54). e. Switch cover and keyboard (see Switch cover and keyboard on page 59). f. Speaker assembly (see Speaker assembly on page 65). g. Bluetooth module (see Bluetooth - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 104
2. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed on the processor socket when you install the processor. Reverse this procedure to install the processor. 96 Chapter 4 Removal and replacement - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 105
the Setup Utility: Open the Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed . - or - 1. Open the Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 106
at step 2. 1. Open the Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in Utility Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke. ● To choose a - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 107
already running, begin at step 1. If the Setup Utility is already running, begin at step 2. 1. Open the Setup Utility by turning on or restarting the computer. While the "Press the ESC key for Startup Menu" message is displayed in the lower-left corner of the screen, press f10. - or - Open the - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 108
After either choice, the computer restarts in Windows. 100 Chapter 5 Setup Utility - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 109
in this chapter may not be supported by your computer. Main menu Select System information To do this ● View and change the system time and date. ● View identification information about the computer. ● View specification information about the processor, memory size, system BIOS, and keyboard - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 110
do this Enabled/disable Fan Always On. When enabled, the computer fan will always be on. Set the following boot options: Diagnostics menu Select Hard Disk Self Test Secondary Hard Disk Self Test (select models only) Memory Test To do this Run a comprehensive self-test on the hard drive. NOTE: On - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 111
6 Specifications Computer specifications Metric Dimensions Width 41.26 cm Depth 27.70 cm Height (front to back) 3.40 to 4.07 cm Dimensions for flush glass computer models Width 41.26 cm Depth Height (front to back) Weight (with optical drive, hard drive, and battery) Second hard drive - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 112
safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 17.3-inch, HD+ AntiGlare display specifications (some models also support flush glass panel cover) Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 113
17.3-inch HD+ BrightView display specifications Dimensions Height Width Diagonal Number of colors Contrast ratio Brightness Pitch resolution Pitch Format Configuration RGB vertical stripe LED 80 × 25 2 W +/-65° horizontal, +/-50° vertical typical 17.3-inch HD+ BrightView display specifications 105 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 114
Hard drive specifications 500-GB* 320-GB* 320-GB* 250-GB* Dimensions Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm Weight 101 g Interface type SATA Transfer rate Synchronous (maximum) 100 MB/sec Security ATA security Seek times (typical read, including setting) 70 mm 101 g - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 115
specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual Layer), HD DVD-R, HD DVD-R - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 116
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications Applicable disc Access time Random Cache buffer Data transfer rate 24X CD-ROM 8X DVD 24X CD-R 16X CD-RW 8X DVD+R 4X DVD+RW 8X DVD-R 4X DVD-RW 2.4X DVD+R(9) 5X DVD-RAM Transfer mode Read: Write: CD-DA, CD+(E)G, CD - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 117
Hardware DMA DMA4 System function Direct memory access controller System interrupt specifications, AMD discrete graphics Hardware IRQ0 IRQ1 Natural PS/2 Keyboard RICOH OHCI Compliant IEEE 1394 Host Controller Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 118
System interrupt specifications, AMD UMA graphics Hardware IRQ0 IRQ1 IRQ5 IRQ7 IRQ8 IRQ10 IRQ11 -Key or Microsoft® Natural PS/2 Keyboard RICOH OHCI Compliant IEEE 1394 Host Controller Ricoh Memory Stick Controller Ricoh SD/MMC Host Controller Ricoh XD-Picture Card Controller SDA Standard Compliant - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 119
System I/O address specifications, AMD I/O address (hex) 0000 - 0008 000A - 000F 0020 - 0021 0040 - 0043 0060 - 0060 0061 - 0061 0062 - 0062 0064 - 0064 System Management Standard Dual Channel PCI IDE Controller Standard Dual Channel PCI IDE Controller System I/O address specifications, AMD 111 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 120
IDE Controller Standard Dual Channel PCI IDE Controller nVidia GeForce8400M GS PCI standard PCI-to-PCI bridge PCI standard PCI-to-PCI bridge 112 Chapter 6 Specifications - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 121
Ricoh SD/MMC Host Controller Ricoh Memory Stick Controller Ricoh XD-Picture Card Controller Broadcom WLAN adapter nVidia GeForce8400M GS nVidia GeForce8400M GS Broadcom WLAN adapter nVidia GeForce8400M GS High precision event timer System memory map specifications, AMD discrete graphics 113 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 122
memory map specifications, AMD UMA graphics Size 128 KB 16 KB 8 KB 4 KB 256 B 256 B 16 B 256 B 4 KB 4 KB 512 KB 16 MB 16 MB 2 KB 256 B 256 B 256 B 256 B 16 KB 256 KB 1 KB Memory SD Host Controller Ricoh SD/MMC Host Controller Ricoh Memory Stick Controller Ricoh XD-Picture Card Controller Broadcom - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 123
7 Screw listing This section provides specification and reference information for the screws used in the computer. All screws listed in this section are available in the Screw Kit, spare part number 516327-001. 115 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 124
Phillips PM2.5×7.0 screw Color Black Quantity 23 Length 7.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: One screw that secures the optical drive to the computer Where used: 4 screws that secure the display assembly to the computer 116 Chapter 7 Screw listing - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 125
Where used: 4 screws that secure the display bezel to the display enclosure on computer models equipped with BrightView display assemblies Where used: 11 screws that secure the top cover to the base enclosure Where used: 2 screws that secure the - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 126
Where used: One screw that secures the power connector and bracket to the base enclosure 118 Chapter 7 Screw listing - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 127
Phillips PM2.5×6.0 captive screw Color Silver Quantity 10 Length 6.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 4 captive screws that secure the UMA heat sink assembly to the system board Phillips PM2.5×6.0 captive screw 119 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 128
Where used: 6 captive screws that secure the discrete heat sink assembly to the system board 120 Chapter 7 Screw listing - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 129
Phillips PM2.0×4.0 screw Color Black Quantity 1 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: One screw that secures the audio board to the base enclosure Phillips PM2.0×4.0 screw 121 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 130
Phillips PM2.0×4.0 screw Color Silver Quantity 1 Length 4.0 mm Thread 2.0 mm Head diameter 4.5 mm Where used: One screw that secures the audio board to the switch cover 122 Chapter 7 Screw listing - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 131
Phillips PM2.5x4.0 screw Color Black Quantity 3 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 2 screws that secure the top cover to the computer Where used: One screw that secures the USB connector board to the base enclosure Phillips PM2.5x4.0 screw 123 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 132
Phillips PM2.5×4.0 screw Color Silver Quantity 4 Length 4.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 4 screws that secure the bottom cover to the display enclosure on computer models equipped with AntiGlare display assemblies 124 Chapter 7 Screw listing - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 133
Phillips PM3.0×4.0 screw Color Silver Quantity 4 Length 4.0 mm Thread 3.0 mm Head diameter 5.0 mm Where used: 4 screws that secure the hard drive bracket to the hard drive Phillips PM3.0×4.0 screw 125 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 134
Phillips PM2.0x3.0 screw Color Silver Quantity 16 Length 3.0 mm Thread 2.0 mm Head diameter 4.0 mm Where used: 4 screws that secure the top cover to the computer Where used: 4 screws that secure the keyboard to the computer 126 Chapter 7 Screw listing - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 135
Where used: One screw that secures the Bluetooth module to the computer Where used: One screw that secures the webcam module to the display enclosure Phillips PM2.0x3.0 screw 127 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 136
Where used: 4 screws that secure the hinge bracket to the display panel Where used: 2 screws that secure the antenna transceivers to the display enclosure 128 Chapter 7 Screw listing - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 137
PM2.5x5.0 screw (black) Color Black Quantity 4 Length 5.0 mm Thread 2.5 mm Head diameter 5.0 mm Where used: 4 screws that secure the top cover to the computer PM2.5x5.0 screw (silver) Color Silver Quantity 8 Length 5.0 mm Thread 2.5 mm Head diameter 5.0 mm PM2.5x5.0 screw (black) 129 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 138
Where used: 6 screws that secure the hinges to the display panel Where used: 2 screws that secure the bracket to the display panel 130 Chapter 7 Screw listing - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 139
PM2.5x5.0 broadhead screw (black) Color Black Quantity 3 Length 5.0 mm Thread 2.5 mm Head diameter 6.0 mm Where used: 3 broadhead screws that secure the system board to the computer PM2.5x5.0 broadhead screw (black) 131 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 140
PM2.5x5.0 broadhead screw (silver) Color Silver Quantity 3 Length 5.0 mm Thread 2.5 mm Head diameter 6.0 mm Where used: 3 broadhead screws that secure the subwoofer to the base enclosure 132 Chapter 7 Screw listing - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 141
PM2.0x2.0 broadhead screw Color Silver Quantity 1 Length 2.0 mm Thread 2.0 mm Head diameter 5.0 mm Where used: One broadhead screw that secures the fingerprint reader board to the top cover PM2.0x2.0 broadhead screw 133 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 142
changes to your computer by restoring the computer to an earlier state. ● Recovering a program or driver (Recovery Manager software check for the presence of a recovery partition, select Start > Computer. If the partition is present, an HP Recovery drive is listed in the Hard Disk Drives section of - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 143
discs. NOTE: If your computer does not include an internal optical discs for your computer from the HP Web site. Note computer must be connected to AC power during this can be created per computer. ● Number each disc : If you are operating the computer on battery power, you will be prompted - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 144
NOTE: Set reminders to back up your information periodically. ● Before the computer is repaired or restored ● Before you add or modify hardware or point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 145
5. Click Create. The System Protection window opens. 6. Follow the on-screen instructions. Restore to a previous date and time To revert to a restore point (created at a previous date and time), when the computer was functioning optimally, follow these steps: 1. Select Start > Control Panel > System - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 146
computer. Use these discs to recover your operating system and software. NOTE: Windows has its own built-in repair features, such as System Restore and driver computer. 3. Follow the on-screen instructions. Recovering from the dedicated recovery partition (select models only) NOTE: If your computer - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 147
9 Connector pin assignments 1394 Pin 1 2 3 4 5 6 Audio-in (microphone) Signal Power Ground TPBTPB+ TPATPA+ Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 1394 139 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 148
Audio-out (headphone) Pin 1 2 3 External monitor Signal Audio out, left channel Audio out, right channel Ground Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog 7 Ground analog 8 Ground analog 9 +5 VDC 10 Ground 11 Monitor detect - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 149
HDMI Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Signal TMDS data 2+ TMDS data 2 shield TMDS data 2- TMDS data 1+ TMDS data 1 shield TMDS data 1- TMDS data 0+ TMDS data 0 shield TMDS data 0- TMDS clock+ TMDS clock shield TMDS clockCEC Not connected DDC clock DDC data Ground +5V power Hot - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 150
RJ-11 (modem) Pin 1 2 3 4 5 6 RJ-45 (network) Signal Unused Tip Ring Unused Unused Unused Pin Signal 1 Transmit + 2 Transmit - 3 Receive + 4 Unused 5 Unused 6 Receive - 7 Unused 8 Unused 142 Chapter 9 Connector pin assignments - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 151
Universal Serial Bus Pin Signal 1 +5 VDC 2 Data - 3 Data + 4 Ground Universal Serial Bus 143 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 152
240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC, as required by each country or region's power - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 153
Requirements for specific countries or regions Country or region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 154
battery in general household waste. Follow the local laws and regulations in your area for computer battery them carefully. NOTE: Materials Disposal. This HP product contains mercury in the backlight in in this chapter are general disassembly instructions. Specific details, such as screw sizes, - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 155
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 156
4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Turn the display panel assembly upside - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 157
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Turn the display panel right-side up. Display 149 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 158
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Turn the display panel upside down. 17. Remove the backlight frame from the display panel. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 159
19. Disconnect the display cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 160
bottom 16 display 7 front 13 left-side 15 rear 14 right-side 14 top 7 computer feet locations 43 spare part number 43 computer specifications 103 connectors, power 14 connectors, service considerations 38 D Diagnostics menu 102 Digital Media Slot light, identifying 15 Digital Media Slot, identifying - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 161
number 19, 27, 33, 36 display specifications 104, 105 displaying system information 99 docking support, product description 5 drive light, identifying 12 10 Windows logo 10 L LAN Power Saving 101 language support 101 latch, battery release 16 lights battery 12, 13 caps lock 11 Digital Media Slot 15 - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 162
media activity buttons, identifying 9 memory map specifications 113, 114 memory module compartment, identifying 16 memory modules product description 2 removal 1 display panel 2 docking support 5 Ethernet 4 external media cards 5 graphics 2 hard drives 3 keyboard 6 memory module 2 microphone 4 modem - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 163
number 36 speakers, identifying 9 specifications Blu-ray Disc ROM Drive 107 computer 103 display 104, 105 DVD±RW memory map 113, 114 optical drive 107, 108 system DMA 109 static-shielding materials 41 stop button, identifying 10 subwoofer illustrated 21 removal 86 spare part number 21, 36 supported - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 164
TV tuner, product description 5 U Universal Serial Bus (USB) port identifying 14, 15 pin assignments 143 USB board removal 84 spare part number 21, 34, 84 using system restore 136 V vents, identifying 14, 16 Virtualization Technology 101 volume down light, identifying 11 volume mute button, - HP Dv7-2170us | HP Pavilion dv7 Entertainment PC - Maintenance and Service Guide - Page 165
HP Pavilion dv7 Entertainment PC
Maintenance and Service Guide