HP ElitePad Mobile POS G2 Maintenance and Service Guide - Page 117

Non-volatile memory usage, Solid State Drive SSD

Get HP ElitePad Mobile POS G2 PDF manuals and user guides View all HP ElitePad Mobile POS G2 manuals
Add to My Manuals
Save this manual to your list of manuals

Page 117 highlights

Configuration, then AMT Options. Then select Un-configure AMT on next boot. Select Save, then Yes. Select the File menu, and then select Save Changes and Exit. Reboot the system and confirm that you want to un-configure AMT. j. If the optional Intel Anti-Theft Technology (AT) was activated, contact the provider to deactivate it. k. If the optional Absolute® Software Computrace® management and tracking service was activated on the notebook PC, contact the provider to deactivate it. l. Remove all power and system batteries for at least 24 hours. 2. Remove and retain the storage drive or clear the contents of the drive. a. Hard Disk Drive (HDD) Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that, ideally, is U.S. Department of Defense (DOD) 5220.22-M approved. To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing F10 when prompted near the bottom of the display, or press ESC to display the start up menu, then press F10. Select the Security menu and scroll down to the Utilities menu. Select Disk Sanitizer and select the desired drive. For a higher level of protection, select Optimum. NOTE: This process will take a long time, and the amount of time varies based on the hard drive capacity. b. Solid State Drive (SSD) Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a third party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup by powering on the system and pressing F10 when prompted near the bottom of the display. Select the Security menu and scroll down to the Utilities menu. Select Secure Erase and select the desired hard drive. Non-volatile memory usage Non Volatile Memory Type Amount (Size) Real Time Clock (RTC) battery backed-up CMOS configuration memory (CMOS) 256 Bytes Controller (NIC) EEPROM 64 KBytes (not customer accessible) Does this memory store customer data? Does this memory retain data when power is removed? No Yes No Yes What is the purpose of this memory? Stores system date and time and limited keyboard controller data. Store NIC configuration and NIC firmware. How is data input into this memory? How is this memory write protected? Using the F10 Setup utility or changing the Microsoft Windows date and time. This memory is not writeprotected. HP recommends password protecting the F10 Setup utility. Using a utility from the NIC vendor that can be run from DOS. A utility is required to write data to this memory and is available from NIC vendor. Writing data to this ROM in an inappropriate manner will Non-volatile memory usage 109

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36
  • 37
  • 38
  • 39
  • 40
  • 41
  • 42
  • 43
  • 44
  • 45
  • 46
  • 47
  • 48
  • 49
  • 50
  • 51
  • 52
  • 53
  • 54
  • 55
  • 56
  • 57
  • 58
  • 59
  • 60
  • 61
  • 62
  • 63
  • 64
  • 65
  • 66
  • 67
  • 68
  • 69
  • 70
  • 71
  • 72
  • 73
  • 74
  • 75
  • 76
  • 77
  • 78
  • 79
  • 80
  • 81
  • 82
  • 83
  • 84
  • 85
  • 86
  • 87
  • 88
  • 89
  • 90
  • 91
  • 92
  • 93
  • 94
  • 95
  • 96
  • 97
  • 98
  • 99
  • 100
  • 101
  • 102
  • 103
  • 104
  • 105
  • 106
  • 107
  • 108
  • 109
  • 110
  • 111
  • 112
  • 113
  • 114
  • 115
  • 116
  • 117
  • 118
  • 119
  • 120
  • 121
  • 122
  • 123
  • 124
  • 125
  • 126
Configuration
, then
AMT Options
. Then select
Un-configure AMT on next boot
. Select
Save
, then
Yes
. Select the
File
menu, and then select
Save Changes and Exit
. Reboot the system and confirm
that you want to un-configure AMT.
j.
If the optional Intel Anti-Theft Technology (AT) was activated, contact the provider to deactivate it.
k.
If the optional Absolute® Software Computrace® management and tracking service was activated
on the notebook PC, contact the provider to deactivate it.
l.
Remove all power and system batteries for at least 24 hours.
2.
Remove and retain the storage drive or clear the contents of the drive.
a.
Hard Disk Drive (HDD)
Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that,
ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.
To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing
F10
when
prompted near the bottom of the display, or press
ESC
to display the start up menu, then press
F10
. Select the
Security
menu and scroll down to the
Utilities
menu. Select
Disk Sanitizer
and select the desired drive. For a higher level of protection, select
Optimum
.
NOTE:
This process will take a long time, and the amount of time varies based on the hard drive
capacity.
b.
Solid State Drive (SSD)
Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a third
party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup by
powering on the system and pressing
F10
when prompted near the bottom of the display. Select
the
Security
menu and scroll down to the
Utilities
menu. Select
Secure Erase
and select
the desired hard drive.
Non-volatile memory usage
Non Volatile
Memory Type
Amount (Size)
Does this
memory store
customer data?
Does this
memory retain
data when
power is
removed?
What is
the purpose of
this memory?
How is data
input into this
memory?
How is this
memory write
protected?
Real Time Clock
(RTC) battery
backed-up CMOS
configuration
memory (CMOS)
256 Bytes
No
Yes
Stores system
date and time
and limited
keyboard
controller data.
Using the
F10
Setup utility or
changing
the Microsoft
Windows date
and time.
This memory is
not write-
protected. HP
recommends
password
protecting
the
F10
Setup
utility.
Controller (NIC)
EEPROM
64 KBytes (not
customer
accessible)
No
Yes
Store NIC
configuration
and NIC
firmware.
Using a utility
from the NIC
vendor that can
be run from DOS.
A utility is
required to write
data to this
memory and is
available from
NIC vendor.
Writing data to
this ROM in an
inappropriate
manner will
Non-volatile memory usage
109