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HP ElitePad Mobile POS G2 Maintenance and Service Guide - Page 28

Miscellaneous parts

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Item Description For use in Switzerland For use in Taiwan For use in Thailand For use in the United Kingdom and Singapore Miscellaneous parts Component Carrying case: HP ElitePad dockable case HP ElitePad retail case HP ElitePad retail case hand strap HP ElitePad retail case PED mount with tape HP ElitePad rugged case HP ElitePad rugged carrying case HP ElitePad Expansion Jacket cover HP ElitePad rugged shoulder strap HP ElitePad Service Tool (includes suction cup) HP ElitePad suction cup HP executive tablet pen HP ElitePad TXE board tool HP ElitePad USB charging cable HP ElitePad USB-3 adapter Jacket: Slate jacket with battery slot (includes battery) Slate jacket without battery slot Jacket keyboard: For use in Belgium For use in Brazil For use in Bulgaria For use in Canada For use in the Czech Republic and Slovakia For use in Denmark For use in France 20 Chapter 3 Illustrated parts catalog Spare part number 490371-111 490371-AB1 490371-281 490371-031 Spare part number 742720-001 795131-001 795132-001 795134-001 752759-001 708772-001 736679-001 809063-001 714222-001 714223-001 751285-001 753977-001 752241-001 739321-001 709462-001 714297-001 724301-A41 724301-201 724301-261 724301-DB1 724301-FL1 724301-081 724301-051

Section	Page
Product description	9
External component identification	12
Front	12
Rear	14
Top	15
Bottom	16
Illustrated parts catalog	17
Service tag	17
Tablet major components	18
Retail Jacket components	21
Security Jacket components	23
Healthcare Jacket components (not illustrated)	24
Rugged Jacket components (not illustrated)	25
Adapter cables	26
Docking station and accessories	27
Miscellaneous parts	28
Power components	30
Removal and replacement preliminary requirements	32
Tools required	32
Service considerations	32
Plastic parts	32
Cables and connectors	32
Grounding guidelines	33
Electrostatic discharge damage	33
Packaging and transporting guidelines	34
Workstation guidelines	34
Equipment guidelines	35
Removal and replacement procedures	36
Tablet component replacement procedures	36
Display assembly	36
NFC antenna	43
WWAN module	44
WLAN module	46
Microphones	48
Rear-facing webcam	49
Power button board	50
Volume button board	52
Audio jack board	54
Vibrator module	55
Battery	56
System board	58
Forward-facing webcam	62
Slot cover	63
Docking connector cable	64
WLAN antenna	66
WWAN/GPS auxiliary antenna	68
Speakers	70
Retail Jacket component replacement procedures	71
Top cap	71
Battery	72
Front cover	73
Bar code scanner module and Cable connector board	77
Battery connector board	79
System board	80
Credit card reader board	82
Credit card reader	84
Security Jacket component replacement procedures	85
Card reader cover and Top cap	85
Front cover	88
System board	90
Docking connector cable	91
Card reader board	92
Fingerprint reader board	93
Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10	94
Using Computer Setup	94
Starting Computer Setup	94
Navigating and selecting in Computer Setup	95
Restoring factory settings in Computer Setup	95
Updating the BIOS	96
Determining the BIOS	96
Downloading a BIOS update	96
Changing the boot order using the f9 prompt	97
TPM BIOS settings (select products only)	98
Using HP Sure Start (select products only)	98
HP PC Hardware Diagnostics (UEFI) – Windows 10	99
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device	100
Computer Setup and HP PC Hardware Diagnostics (UEFI – Windows 8	101
Using Computer Setup	101
Starting Computer Setup	101
Navigating and selecting in Computer Setup	102
Restoring factory settings in Computer Setup	102
Updating the BIOS	103
Determining the BIOS version	103
Downloading a BIOS Update	103
Using HP PC Hardware Diagnostics (UEFI)	104
Specifications	105
Tablet specifications	105
Backup and recovery – Windows 10	106
Creating recovery media and backups	106
Creating HP Recovery media (select products only)	107
Using Windows Tools	108
Restore and recovery	108
Recovering using HP Recovery Manager	109
What you need to know before you get started	109
Using the HP Recovery partition (select products only)	110
Using HP Recovery media to recover	110
Changing the computer boot order	111
Removing the HP Recovery partition (select products only)	111
Backup and recovery – Windows 8	112
Backing up your information	112
Performing a system recovery	112
Using the Windows recovery tools	112
Using f11 recovery tools	113
Changing the boot device order	113
Using Windows Refresh or Windows Reset	115
Statement of Volatility	116
Non-volatile memory usage	117
Questions and answers	120
Power cord set requirements	121
Requirements for all countries	121
Requirements for specific countries and regions	121
Recycling	123