HP J4865A User Manual - Page 53
Connecting to devices that have a fixed full-duplex configuration., Check the port configuration.
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Troubleshooting Basic Troubleshooting Tips ■ Connecting to devices that have a fixed full-duplex configuration. The RJ-45 ports on the Series 4100gl Switches are all configured as "Auto". That is, when connecting to attached devices, the switch will operate in one of two ways to determine the link speed and the communication mode (half duplex or full duplex): • if the connected device is also configured to Auto, the switch will automatically negotiate both link speed and communication mode • if the connected device has a fixed configuration, for example 100 Mbps, at half or full duplex, the switch will automatically sense the link speed, but will default to a communication of half duplex Because the Series 4100gl Switches behave in this way (in compliance with the IEEE 802.3 standard), if a device connected to the switch has a fixed configuration at full duplex, the device will not connect correctly to the switch. The result will be high error rates and very inefficient communications between the switch and the device. Ensure that all devices connected to the Series 4100gl Switches are configured to auto negotiate, or are configured to connect at half duplex (all hubs are configured this way, for example). If necessary though, you can modify the configuration of the ports on the Series 4100gl Switches to match the configuration of the connected device. Use the switch console, the web browser interface, or HP ProCurve Manager for Hubs & Switches to modify the port configuration. ■ Check the port configuration. A port on your Series 4100gl Switch may not be operating as you expect because it has been put into a "blocking" state by Spanning Tree, GVRP (automatic VLANs), or LACP (automatic trunking). (Note that the normal operation of the Spanning Tree, GVRP, and LACP features may put the port in a blocking state.) Or, the port just may have been configured as disabled through software. Use the switch console to determine the port's configuration and verify there is not an improper or undesired configuration of any of the switch features that may be affecting the port. See the Management and Config uration Guide that is on the documentation CD-ROM that came with your switch for more information. For more information on possible network problems and their solutions, refer to the technical note "Troubleshooting LAN Performance and Intermittent Connectivity Problems", which can be found on the HP ProCurve web site, http://www.hp.com/go/hpprocurve, in the Information Library section. 4-3 Troubleshooting